2,046 customer service manager jobs at 725 companies in Romulus, MI
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Customer Service Manager
Mount Clemens, Michigan, United States
OnsiteFull Time
5+ YOE5+ years customer service experience in manufacturing, supervisory experience required; preferred Associate's/Bachelor's in Business, Supply Chain, Communications; strong communication, Excel/Outlook proficiency, ERP/MRP experience.
Microsoft Office, Microsoft Excel, Microsoft Outlook, ERP, MRP
2w
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
1mo
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Customer Service Manager (eCommerce)
Chesterfield, Michigan, United States
$65k-$70k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years customer service/call center experience, 1+ year supervisory experience, familiarity with e-commerce marketplaces, proficiency with Google Workspace, strong communication, coaching, analytical and KPI management skills.
Google Workspace, Gmail, Google Docs, Google Sheets, Google Forms
2d
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Manager - Customer Service
Roseville, Michigan, United States
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma required, 2–3 years related retail experience, 1 year management experience, financial analysis, conflict resolution, multitasking, coaching, training, and required certifications.
1mo
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(CAN) Customer Service Manager
Amherstburg, Ontario, Canada
$19/hr OnsitePart Time
Lead front-end operations, ensure safety and compliance, resolve customer and associate issues, train associates, manage cash and registers; must be 16+ years old.
5d
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Manager, Customer Service
Fraser, Michigan, United States
OnsiteFull Time
N/A
2w
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Customer Service - Self Storage Manager
Milford, Michigan, United States
$16/hr OnsiteFull Time
Valid driver\u0002s license and own vehicle, customer-service or sales experience, ability to lift 35 lbs, perform facility maintenance, and conduct cash handling and collections.
2w
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Customer Service & Sales Administration Manager
Bloomfield Hills, Michigan, United States
OnsiteFull Time
8+ YOE4+ MgmtBachelor's degree or equivalent,8+ years customer service experience with 4+ years management,intermediate-advanced Microsoft Office skills,CRM experience (Microsoft Dynamics).
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft Dynamics
2mo
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Customer Service Representative
Novi, Michigan, United States
OnsiteFull Time
Front-line customer service in-store: greeting customers, processing orders and payments, managing customer accounts, using POS and retail systems, maintaining records, and working flexible hours including weekends and holidays. High school diploma or equivalent; 1 year customer service preferred.
Point-of-sale systems, Retail management software, Microsoft Office Suite
1mo
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Customer Service Representative
Troy, Michigan, United States
OnsiteFull Time
1+ YOE1–3 years customer service experience, strong communication, problem-solving, time management, and comfort with office technology.
1w
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Customer Service Representative
Windsor, Ontario, Canada
$50k-$61k/yr OnsiteFull Time
3+ YOECollege diploma or bachelor's degree required; 3+ years of customer service or account management recommended. Pharmaceutical, manufacturing, or GMP experience is a plus.
Good Manufacturing Practice (GMP)
1mo
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Associate Customer Service Mgr - 442
Northville, Michigan, United States
$19-$20/hr OnsiteFull Time
Assist and supervise front-end operations, manage scheduling, cash control, budgets, safety and quality standards; maintain product knowledge and customer service; adhere to food safety and legal guidelines.
6d
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Customer Service Representative
Clarkston, Michigan, United States
$10-$25/hr OnsiteFull Time
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills; ability to manage high volumes of calls and emails.
Microsoft Excel
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Service Manager - State Farm Agent Team Member
Novi, Michigan, United States
$35k-$65k/yr OnsiteFull Time
Experience in customer service; organized and proactive; able to obtain Property & Casualty and Life & Health licenses; teamwork; Windows experience.
Windows
1mo
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Customer Service Representative
Canton, Michigan, United States
OnsiteFull Time
1+ YOEMinimum 1 year veterinary experience, strong client service and communication, phone handling, scheduling, and maintaining records in practice management software.
3mo
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Customer Service Representative
Toledo, Ohio, United States
OnsiteFull Time
0+ YOEAssist customers, manage rentals, and inspect equipment; valid driver’s license and high school diploma; willing to learn and lift up to 50 lbs.
U-Scan, Forklift, Smartphone
2mo
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Customer Service Representative
Canton, Michigan, United States
$4k-$5k/mo OnsiteFull Time
Michigan insurance license required; Bachelor’s Degree or equivalent experience; strong customer focus, communication, and computer skills; ability to manage client data and learn software.
Agency Management Systems, Rating Tools, Carrier Website Navigation
2w
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Customer Service Supervisor
Southfield, Michigan, United States
OnsiteFull Time
4+ YOEBachelor's degree in accounting, business, finance or computer science required; 4+ years customer service experience; prior supervisory experience; strong interpersonal, reporting, and problem-solving skills.
1mo
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Purchasing & Customer Service Manager
Farmington Hills, Michigan, United States
HybridFull Time
4+ YOEOversee purchasing, customer service, and white-glove delivery teams; develop purchasing strategies; manage vendor relationships; require Bachelor’s in business/supply chain/economics + 4 yrs related experience or 8 yrs equivalent; advanced Excel and ERP/CRM knowledge.
Microsoft Office, Microsoft Excel, ERP, CRM
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