347 service excellence manager jobs at 199 companies in Romulus, MI
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Regional Service Excellence Manager (Perrysburg, OH, US)
Perrysburg, Ohio, United States
OnsiteFull Time
7+ YOEUniversity degree in Business/Engineering, Lean Six Sigma Black Belt preferred, 7+ years in operational excellence or service operations, experience with Hoshin Kanri, VSM, Daily Visual Management, A3, kaizen facilitation, IT/IS proficiency, willing to travel 30–50%.
Hoshin Kanri, Lean Six Sigma, Value Stream Mapping, Daily Visual Management, A3, Kaizen
1mo
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Manager, Client Service
Chicago or New York City or Norwalk or Detroit
$79k-$97k/yr HybridFull Time
2+ YOE2+ years client service market research experience, bachelor's degree in market research/marketing or related field, strong project management, Microsoft Office proficiency, quantitative methodology exposure, and excellent communication skills.
Microsoft Office
6d
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Vice President, Performance Excellence
Ann Arbor, Michigan, United States
HybridFull Time
8+ YOE6+ MgmtMaster’s degree in a science-related field, six years of management or leadership experience, and eight years of clinical experience in organ and tissue donation and preservation.
Microsoft Office, Microsoft Outlook, Microsoft Teams
2mo
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Automotive Service Manager
Shelby Township, Michigan, United States
$40k-$70k/yr OnsiteFull Time
2+ YOE2+ years store or service manager experience; strong automotive knowledge; excellent customer service, communication, leadership; flexible schedule including weekends/evenings/holidays; valid driver’s license.
1mo
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Customer Service Manager
Mount Clemens, Michigan, United States
OnsiteFull Time
5+ YOE5+ years customer service experience in manufacturing, supervisory experience required; preferred Associate's/Bachelor's in Business, Supply Chain, Communications; strong communication, Excel/Outlook proficiency, ERP/MRP experience.
Microsoft Office, Microsoft Excel, Microsoft Outlook, ERP, MRP
1mo
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Apparatus Room - Service Manager
Detroit, Michigan, United States
OnsiteFull Time
1+ YOE1+ Mgmt1+ year leadership experience in restaurant or F&B management; proficiency with Word and Excel; experience with reservations, POS, reporting and inventory tools; ability to obtain TiPS and ServSafe; ability to lift up to 50 lbs and work varied schedules.
Microsoft Word, Microsoft Excel, OpenTable, Tock, Micros, Silverware, Lightspeed, Avero, Beverager, Accubar
2mo
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HVAC Service Manager
Monroe, Michigan, United States
$75k-$89k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years HVAC management experience, technical knowledge of HVAC/refrigeration systems, leadership and customer service skills, ability to read schematics, valid driver’s license, post‑high school education preferred, proficiency with MS Word/Excel/Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Auto Care Center Service Manager
Shelby Township, Michigan, United States
$20-$33/hr OnsiteFull Time
Valid driver’s license, ability to perform oil and tire services, operate powered equipment, provide excellent customer service, and supervise auto center operations.
2mo
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Purchasing & Customer Service Manager
Farmington Hills, Michigan, United States
HybridFull Time
4+ YOEOversee purchasing, customer service, and white-glove delivery teams; develop purchasing strategies; manage vendor relationships; require Bachelor’s in business/supply chain/economics + 4 yrs related experience or 8 yrs equivalent; advanced Excel and ERP/CRM knowledge.
Microsoft Office, Microsoft Excel, ERP, CRM
2mo
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Purchasing & Customer Service Manager
Farmington Hills, Michigan, United States
HybridFull Time
4+ YOEBachelor's in business/supply chain/economics plus 4 years related progressive experience (or 8 years equivalent). Experience in vendor management, inventory/ERP/CRM systems, contract negotiation, advanced Microsoft Excel, supervisory and analytical skills.
Microsoft Office, Microsoft Excel, ERP, CRM, inventory management system
3w
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Manager – Logistics Operational Excellence (Lean), Parts & Services – North America
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's in engineering or supply chain, ≥8 years logistics/warehouse/continuous improvement experience, SIS/VSM knowledge, advanced Microsoft Excel, travel across North America.
Microsoft Excel, Microsoft Office, SAP, WMS, TMS, Power BI, Power Query, Power Pivot, SQL, Tableau
4w
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Customer Service Asst Manager Plum Market
West Bloomfield Township, Michigan, United States
$16-$22/hr OnsiteFull Time, Part Time
1+ Mgmt1+ year leadership experience, proficiency with Microsoft Excel/Word/PowerPoint, ability to stand/walk and lift up to 50 lbs, cash handling and training experience, flexible to work nights, weekends, and holidays.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Service Advisor
Novi, Michigan, United States
$100k-$150k/yr OnsiteFull Time
Excellent customer service and communication, organizational and time management skills, basic automotive maintenance knowledge, problem-solving and sales ability, and ability to manage multiple tasks.
1w
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Customer Service Representative
Ann Arbor, Michigan, United States
OnsiteFull Time
0+ YOEProficient Microsoft Office (Word, Excel, Outlook), strong written and verbal communication, professional customer service, time management, and 0-3 years community association experience.
Microsoft Word, Microsoft Excel, Microsoft Outlook, C3
3mo
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Home Care Service Coordinator
Detroit, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2 years service coordinator/scheduling experience, Microsoft Word and Excel skills, reliable transportation, supervisory and communication skills for coordinating homecare services.
Microsoft Word, Microsoft Excel
1w
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Weekend Customer Service Representative
Ferndale, Michigan, United States
$21-$24/hr OnsitePart Time
2+ YOERequires 2+ years of customer service experience, strong computer skills with Microsoft Office, email, and CRM applications, excellent communication, organization, time management, and problem-solving skills.
ServiceTitan, Microsoft Office, email, CRM
3w
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Construction Project Manager
Trenton, Michigan, United States
OnsiteFull Time
4+ YOEBachelor's in Engineering/Construction Management/Business, 4+ years construction experience, leadership, teamwork, customer-service focus, Microsoft Word/Excel/Outlook proficiency, able to read construction drawings, travel ~40%, lift 25 lbs.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Senior Manager, Transformation Deployment – Ford Customer Service Division (FCSD)
Dearborn, Michigan, United States
$138k-$262k/yr HybridFull Time
8+ YOEBachelor's degree,8+ years in operational excellence/transformation in logistics/warehousing/distribution, experience leading deployments, Lean/Six Sigma certifications, strong analytics and stakeholder skills.
Power BI, Microsoft Excel, process mining
3w
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Field Service Advisor
Rochester Hills, Michigan, United States
OnsiteFull Time
3+ YOEHigh school diploma, strong communication, interpersonal and organizational skills, customer service orientation, scheduling and work-order management experience, proficiency with Salesforce, excellent computer skills.
Salesforce
2w
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Client Service Associate
Novi, Michigan, United States
OnsiteFull Time
High school diploma, 0–3 months to 1+ years securities or related experience preferred; strong communication, CRM and Microsoft Excel skills; ability to manage multiple priorities and provide client service.
Client Relationship Management (CRM) software, Microsoft Excel
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