4,425 customer service manager jobs at 1,372 companies in Walker Mill, MD
1d
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Customer Service Manager
McLean, Virginia, United States
$125k-$175k/yr OnsiteFull Time
4+ MgmtRequires 4 years managing customer-service operations and CCSM and Customer Service Excellence certifications. Bachelor's degree in a related field is preferred.
2d
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Customer Service Manager
McLean, Virginia, United States
$125k-$175k/yr OnsiteFull Time
Requires 4 years of management experience overseeing customer-service operations and CCSM and Customer Service Excellence certifications. Bachelor's degree in a related field preferred.
1w
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Customer Service Manager
Baltimore, Maryland, United States
$69k-$86k/yr OnsiteFull Time
3+ MgmtRequires a high school diploma or equivalent, three years of supervisory experience, customer service and problem-solving skills, ADA knowledge, communication and negotiation skills, time management, and Trapeze proficiency.
Trapeze
5d
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Customer Service Manager
Frederick, Maryland, United States
$19/hr OnsiteFull Time
1+ YOE1+ MgmtOne year of customer service experience required; retail management experience preferred. Proficiency in Microsoft Office Suite, English proficiency, background check and drug screen eligibility required; high school diploma preferred.
Microsoft Office Suite
1w
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Manager, Customer Service
Fairfax, Virginia, United States
OnsiteFull Time
6+ YOERequires 6+ years of experience and a bachelor's degree. Leads contact-center performance coaching, conversion analytics, outbound campaigns, agent accountability, and customer growth initiatives.
2w
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FT Manager Customer Service (H)
Leonardtown, Maryland, United States
$23-$34/hr OnsiteFull Time
High school diploma preferred; leadership, customer service, communication, problem-solving, computer, and store operations skills required. Food safety manager accreditation required within 90 days.
Computer Based Training (CBT), average cost inventory system (ACIS), CAO, Food Lion To-Go, hand held computers
2w
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FT Manager Customer Service (H) (543635)
Leonardtown, Maryland, United States
OnsiteFull Time
Customer service management role in a grocery retail environment; the posting emphasizes associate development, training, performance, and commitment.
2mo
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Customer Service Manager
Nottingham or Baltimore
$66k-$81k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent, 4+ years progressive experience (3 years in consumer lending preferred), demonstrated leadership, knowledge of lending/regulatory requirements, and proficiency with Microsoft Office.
Microsoft Office Suite
1w
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Customer Service Representative
Brandywine, Maryland, United States
$15/hr OnsiteFull Time
Strong communication, problem-solving, conflict-resolution, time management, multitasking, computer, organizational, and customer service skills. Prior customer service or call center experience preferred but not required.
customer management software
3mo
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Customer Service Representative
Sterling, Virginia, United States
OnsiteFull Time
0+ YOEProvide high-volume customer service, manage inquiries, orders, and documentation with strong communication and attention to detail.
CRM, Phone system, Microsoft Office
1mo
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Customer Service Representative
Quantico, Virginia, United States
$19-$22/hr OnsiteFull Time
0.5+ YOE6+ months residential property management or customer service preferred; valid driver’s license; proficiency with Microsoft Word and Excel, Yardi and Payscan; strong communication, multitasking, and customer service skills; flexible schedule including weekends.
Payscan, Yardi, Microsoft Word, Microsoft Excel
1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Supervisor Customer Service
Sterling, Virginia, United States
$75k/yr OnsiteFull Time
1+ YOESupervise and develop customer service staff, establish procedures, manage workflow, handle customer situations; requires 1+ years experience and supervisory skills; 2-year or 4-year degree preferred.
1mo
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Full Time Assistant Customer Service Manager DLT
Arlington, Virginia, United States
$19-$30/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year related experience, supervisory skills, customer service focus, computer literacy (HT Internet, email, inventory, spreadsheets, word processing), ability to lift up to 40 lbs, completion of company training.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
1w
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Customer Service Specialist
Fairfax, Virginia, United States
$20-$25/hr OnsiteFull Time
High school diploma or equivalent required. Customer service or sales experience preferred, plus communication, computer, Microsoft Office, organization, prioritization, and time management skills.
Microsoft Office, Windows
1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
1mo
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Customer Service Specialist
Silver Spring, Maryland, United States
$18-$19/hr OnsiteFull Time
High school diploma or GED required; associate degree preferred. Phone-based customer service, data entry, DocuSign and document management, timesheet and payroll checklist review, strong communication and accuracy.
DocuSign
4d
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Customer Care Manager -- Service
Laurel, Maryland, United States
$72k-$108k/yr OnsiteFull Time
2+ YOEBachelor's degree preferred or equivalent experience; 2–5 years of related work experience; leadership, coaching, communication, customer care, and customer experience skills.
1mo
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Customer Service Supervisor
Sterling, Virginia, United States
$70k-$80k/yr OnsiteFull Time
Supervise and develop customer service agents; handle customer complaints; monitor ACD/PBX and call metrics; bachelor’s degree preferred; 0–2 years supervisory experience preferred; strong interpersonal and analytical skills.
ACD, PBX
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