38 customer success associate jobs at 24 companies in Markham, IL
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Customer Success Associate
Addison, Illinois, United States
OnsiteFull Time
The Cary Company: Distributes rigid packaging containers and industrial filtration supplies.
Customer-service experience, order processing and quoting, strong communication and problem-solving, proficiency with Microsoft Office, ability to multitask; associate/bachelor degree preferred.
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
1+ YOEBachelor's degree or equivalent experience; 1-2 years customer service or licensing experience; strong communication, organization, project management skills; Microsoft Office and Adobe PDF proficiency.
Microsoft Windows, Microsoft Office Suite, Adobe PDF
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
Chowbus: SaaS platform providing POS and management tools for restaurants.
2+ YOE2+ years customer success, bilingual English and Mandarin, Bachelor’s degree or higher, advanced Excel/PowerPoint, CRM experience (Salesforce), strong communication and problem-solving.
Cyera: AI-native platform securing enterprise data across cloud environments.
3+ YOEAssociates degree or equivalent, 3+ years hands-on experience with data and cloud technologies, proficiency with SQL/Python/APIs, strong project management and customer-facing experience, expertise in DLP/DS P M/CSPM/SIEM preferred.
SQL, Python, APIs, web services, DLP, DSPM/CSPM (Cloud Security Posture Management), SIEM, IAM
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
0+ YOESupports client projects and campaigns, coordinates workflows, maintains project status, analyzes large data sets, prepares reporting, and communicates across teams; bachelor's preferred; 0–1 years experience preferred; strong communication and Excel/PowerPoint skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Houston or Philadelphia or Milwaukee or Dallas or Tampa or New York City or Seattle or Irvine or Chicago
$84k-$127k/yrHybridFull Time
Baker Tilly: Provides audit, tax, and consulting services to business clients.
3+ YOEBachelor's degree and 3+ years' related experience; experience in technology or management consulting or customer success; NetSuite and Salesforce experience; strong communication, analytical and stakeholder management skills.
Gordon Flesch Company: Distributes and services office technology and managed IT systems.
Provide customer training and support, build relationships with key stakeholders, escalate and resolve issues, document activities in CRM, and assist with account planning; advanced Microsoft Excel skill and valid driver\u0002s license required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, CRM
The Winn-Dixie Company: Operates retail grocery stores and pharmacies in the Southeast.
Must be 18+. Customer service and effective communication skills, basic computer skills, ability to handle stress, English required (Spanish preferred), successful completion of background check and drug test, authorization to work in the U.S.
Point of Sale (POS), Western Union, self-checkout, scanner, register
seoClarity: Enterprise AI-driven SEO and content optimization platform.
1+ YOE1+ year client-facing experience preferred; strong presentation, analytical, communication, organization, problem-solving, and time-management skills; proficiency with Microsoft Office and interest in SaaS, digital marketing, analytics, or SEO.
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
2+ YOE2-5 years CPG or related experience; expert Excel/PowerPoint; proficiency with NIQ solutions (RMS,Homescan,Omni,Spectra,Discover); strong analytical, communication, and client-facing skills.
Microsoft Excel, Microsoft PowerPoint, Discover, RMS, Homescan, Omni, Spectra, NIQ tools
Encore Village: Provides senior living and comprehensive healthcare for older adults.
3+ YOEAssociate or Bachelor\u0002s degree preferred; 3-5 years experience in senior living/hospitality/customer service preferred; leadership experience preferred; strong communication, organization, and problem-solving skills; ability to learn software.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
Alumni Ventures: Provides individual investors access to diversified venture capital funds.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
1+ YOERequires 1–2 years of customer service experience, strong communication and problem-solving skills, computer proficiency, phone experience, multitasking ability, and successful completion of role training.
H&R Block: A tax preparation and financial services helping clients manage their tax needs.
High school diploma or equivalent, customer service experience, strong communication and problem-solving skills, digital tool proficiency, and successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.