61 customer success executive jobs at 41 companies in Markham, IL
1w
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Customer Success Executive
Northbrook or Vancouver or Franklin or Princeton or Marietta
$149k-$182k/yr HybridFull Time
7+ YOEBachelor's degree in business, finance, or related field; 7+ years in Customer Success; 3+ years managing enterprise accounts; executive engagement, ROI modeling, B2B SaaS, financial, analytical, and CRM expertise.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Salesforce, PlanHat, Gainsight
1mo
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
3mo
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Customer Success Manager
Chicago or Toronto
HybridFull Time
Experience in B2B SaaS customer success; builder mindset; thrive in fast-paced early-stage settings; proven ability to drive retention, adoption, and long-term customer success; experience leading executive-level conversations and complex client presentations.
CRM
2w
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Customer Success Manager
Chicago or United States
$100k-$110k/yr RemoteFull Time
4+ YOEBenefits experience and 4–5 years of customer-facing account leadership required, with success in retention, account growth, commercial negotiations, executive communication, and strategic customer advising.
Claude, Gemini
1mo
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Senior Customer Success Manager
Toronto or Chicago
$168k-$210k/yr HybridFull Time
7+ YOE7+ years in customer success or enterprise software with treasury/fintech experience; strong executive communication, project management, data-driven, Bachelor's in Finance/Business; occasional travel.
3d
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Senior Customer Success Manager
Mountain View or Chicago or London or Bangalore or Sydney or Tokyo
HybridFull Time
5+ YOERequires 5–8+ years in customer success, account management, or customer-facing roles; enterprise and mid-market account experience; BI and analytics knowledge; AI, automation, strategic planning, and executive communication skills.
Spotter, SpotterViz, SQL, Python, JavaScript
5d
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Customer Success Manager - SMB
Chicago or United States
$75k-$80k/yr HybridFull Time
3+ YOEBA/BS in business or quantitative field and 3–5 years in customer success, account management, sales, or strategic consulting. Requires analytical problem-solving, executive communication, Microsoft Excel and PowerPoint skills.
Microsoft Excel, Microsoft PowerPoint, DocuSign, Salesforce
2mo
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Customer Success Manager, Enterprise
New York City or Chicago or Dallas or United States
$165k-$185k/yr RemoteFull Time
6+ YOE6+ years in enterprise customer success at a SaaS/AI company, full lifecycle ownership, strong executive communication, data-driven decision making, ability to drive adoption and net revenue expansion; comfortable with up to 25% travel.
1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
3w
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Customer Success Associate Director
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
3d
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Customer Success Manager, Higher Education
Atlanta or Washington or Chicago or Boston or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
8+ YOE8+ years in technical customer success, SaaS platform use, project leadership, technology consulting, solutions development, or architecture; executive communication, technical translation, cross-functional leadership, and software development knowledge.
Salesforce, Agentforce, AI Associate, Administrator, Advanced Administrator, Data Cloud, Sales Cloud, Service Cloud, Education Cloud
1mo
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Customer Success Manager
Chicago, Illinois, United States
$120k-$180k/yr HybridFull Time
4+ YOE4+ years in consulting/account management or client advisory (healthcare preferred); proven multi-site client management; executive presence; consultative, data-driven; willing to travel ~50%.
EHR
1mo
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Customer Success Manager
Chicago or United States
$150k/yr RemoteFull Time
3+ YOE3+ years global account management in technology/SaaS, cybersecurity experience preferred, proven retention and expansion success, ability to influence executives, travel for events, meet KPIs, use Clari/Salesforce/Gainsight.
Clari, Salesforce, Gainsight
2mo
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Customer Success Manager (Enterprise)
Chicago or United States or Ireland or India or United Kingdom
RemoteFull Time
5+ YOE5+ years in customer success/account management for SaaS enterprise customers, proven retention/expansion outcomes, strong executive communication and stakeholder management, ability to operate independently in a fast-paced environment.
PRM, APIs
3d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
5d
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Sr Customer Success Manager
San Francisco or Frisco or Austin or Pleasanton or Chicago
$128k-$192k/yr HybridFull Time
10+ YOE10+ years in customer-facing services, consulting, or account management; 1+ year project management with Workday HCM, Payroll, or Financials; SaaS experience; executive relationship skills; bachelor's degree or equivalent; travel up to 30%.
Workday Adaptive Planning, Workday HCM, Workday Payroll, Workday Financials
2mo
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Senior Customer Success Manager
Chicago, Illinois, United States
$100k-$120k/yr OnsiteFull Time
6+ YOE6+ years SaaS customer success or enterprise account management experience, proven track record managing large complex accounts, strong negotiation and executive communication skills, proficiency with Salesforce and CS platforms; bachelor's degree or equivalent.
Salesforce, Gainsight, Totango, ChurnZero
1mo
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Sr. Customer Success Manager - Merchants
Chicago or San Francisco or Scottsdale or New York City
$135k-$185k/yr HybridFull Time
8+ YOEBachelor's or equivalent, typically 8+ years in payments/fintech/customer success or strategic account management; proven merchant relationship growth, consultative selling, analytic and executive communication skills.
Salesforce
3mo
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Customer Success Director
Chicago, Illinois, United States
$141k-$177k/yr RemoteFull Time
7+ YOEBased in Greater Chicago; 30% travel; 7+ years with healthcare providers/payers; healthcare tech knowledge; proven execution; clinical workflow experience; strong analytics and communication.
1mo
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr HybridFull Time
5+ YOE5+ years account management/implementation/sales in software/SaaS, enterprise deployment experience, bachelor's degree, strong executive relationship and problem-solving skills, willing to travel 10-25%.
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