79 customer success lead jobs at 68 companies in Hackensack, NJ
3mo
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Customer Success Lead
New York, New York, United States
$130k-$170k/yr HybridFull Time
7+ YOE2+ Mgmt7+ years in Customer Success/Account Management with leadership experience; success in high-growth VC-backed tech companies; SMB/mid-market focus; strong commercial and organizational skills.
1w
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Customer Success Lead
New York City or San Francisco
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
GRESB, TCFD, CDP
3w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
1mo
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Founding Customer Success Lead
New York City, New York, United States
$120k-$175k/yr OnsiteFull Time
3+ YOE3+ years customer success experience (enterprise SaaS preferred), strong organization and product sense, ownership mindset, comfortable with ambiguity and travel to customers.
2mo
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Customer Success Lead
New York City, New York, United States
$160k-$190k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years experience with 3+ years managing a team of ~3–8; built customer-facing functions and playbooks; outcome-driven (GDR, NDR, GRR, TTV); systems design and AI fluency; credible in accounting/implementation contexts; CPA optional.
2mo
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Customer Success & Projects Lead, US
New York, New York, United States
OnsiteFull Time
Proven customer success/implementation experience in B2B SaaS, strong project management, hands-on onboarding/training, device/network troubleshooting, stakeholder management, and willingness to travel (US East Coast + occasional international).
MDM
4w
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Lead Customer Success Manager
New York, New York, United States
$144k-$198k/yr HybridFull Time
12+ YOE12+ years enterprise customer success or consulting experience; expertise in data infrastructure, consumer brands or martech; strong presentation, storytelling and strategic consultative skills; AI usage for customer materials.
1mo
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Customer Success Lead
Fort Lauderdale or Holmdel or Verona
$65k-$80k/yr HybridFull Time
1+ YOE1+ year client-facing experience, college degree preferred; strong relationship building, conflict resolution, project management, CS metrics knowledge, and excellent communication.
CentralReach, Salesforce, Microsoft Outlook, Electronic Medical Records (EMR), Electronic Health Records (EHR)
1mo
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Head of Customer Success
New York City, New York, United States
$170k-$215k/yr OnsiteFull Time
8+ YOE8+ years in customer success, implementation, or post-sale leadership in B2B SaaS; experience leading customer-facing teams, building operating cadence, managing renewals, and working with executive customers.
1mo
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GTM & Customer Success Lead – AI Platform
Austin or San Francisco or New York City or Gurugram
$135k-$190k/yr RemoteFull Time
6+ YOE6+ years in enterprise SaaS/AI/legal tech or customer success; experience with pilots, onboarding, adoption, strategic account management, and cross-functional collaboration.
1mo
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Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Financial services governance and BaaS experience required. Proven success managing customer portfolios, driving adoption, leading renewals, managing implementations, and advising compliance/risk stakeholders.
2mo
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VP, Customer Success
New York City, New York, United States
$250k-$300k/yr OnsiteFull Time
10+ YOE6+ Mgmt10+ years in B2B tech with 6+ years leading customer-facing organizations; experience running CS for SaaS $100M+; enterprise account experience (banking/payments); data-led, analytical, technical fluency; travel up to 30%.
MEDDPICC
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
3mo
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Manager of Customer Success, SMB
Salt Lake City or Boston or New York City or San Mateo
HybridFull Time
5+ YOE2+ MgmtLead a Customer Success team; drive retention, adoption, and expansion in SMB segment; build CS strategy and playbooks.
Salesforce, Gainsight
2mo
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Senior Manager, Customer Success (Money)
Atlanta or Frisco or Mountain View or New York or San Diego
$142k-$233k/yr OnsiteFull Time
7+ Mgmt7+ years leading client success teams, experience with mid-market B2B clients and payments/payroll/lending products, strong strategic planning, analytics, and cross-functional communication skills.
1w
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Industry Client Success Lead, Accounting & Consulting
New York City or United States or United States or United States or United States or United States
HybridFull Time
Experience leading client success or account management teams in B2B SaaS; ability to drive retention, expansion, executive engagement, escalations, KPIs, CRM reporting, coaching, and cross-functional execution.
CRM
3w
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Senior Director, Customer Success
United States or New York City
$150k-$195k/yr RemoteFull Time
8+ YOE8+ Mgmt8+ years leading customer success or revenue-facing teams, quota-carrying experience owning renewal/expansion ARR, strong cross-functional leadership, analytics-driven decision making, and operational/process expertise.
5d
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Partner Success Lead
San Francisco or New York City or Seattle
$300k-$365k/yr HybridFull Time
5+ YOERequires a bachelor’s degree or equivalent experience, ownership of 10–30 concurrent engagements, customer-success expertise, strong presentation skills, technical fluency, and daily use of Claude or another large language model.
Claude, large language model, GPT-3
2mo
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Customer Success Manager
New York, New York, United States
$111k-$136k/yr HybridFull Time
Experience managing enterprise insurance customers, driving adoption, renewals and expansion; leading QBRs and workshops; using customer health metrics and cross-functional collaboration; strong communication and ownership.
1mo
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Client Success Lead
Chicago or New York
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in digital marketing, media, analytics, or client success; strong client service, presentation, organization, and data-analysis skills.
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