68 customer success manager jobs at 50 companies in Baldwin, WI
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Customer Success Manager
Edina, Minnesota, United States
$60k-$70k/yrOnsiteFull Time
Human Powered Health: Provider of advanced athletic performance and health optimization testing.
3+ YOEBachelor's degree or equivalent,3+ years in customer success/account management in SaaS,experience with onboarding,training,CRM (HubSpot),strong communication and project management skills.
HubSpot CRM, HubSpot Service Hub, Salesforce, Zendesk, Intercom
Netrio: Provides managed IT and cybersecurity services for mid-market enterprises.
3+ YOERequires 3–5 years in customer success or sales, strong communication, analytical and critical-thinking skills, persuasion and negotiation ability, and familiarity with managed service providers and technology solutions.
Microsoft Azure, Microsoft 365, Microsoft Intune, ASR, Microsoft Teams, Microsoft SharePoint, Windows, Linux, Cisco, Palo Alto
Jamf: Software for managing and securing Apple device environments.
3+ YOE3+ years customer success/account management in SaaS, familiarity with Apple ecosystem, renewals and SaaS lifecycle, strong communication and negotiation, technical acumen in MDM and Jamf products.
QuVa Pharma: Produces sterile injectable medications and pharmacy analytics for hospitals.
1+ YOEBachelor’s degree, 1+ year in customer success, account management, or software training, plus hospital experience or Epic implementations. Strong communication, organization, training, analytical, and troubleshooting skills.
ImageTrend: Provides data management software for EMS, fire, and hospitals.
Requires a degree or equivalent experience, customer contract retention and expansion success, strong communication, negotiation, analytical, organizational, and technical skills, plus CRM and MS Office knowledge.
Microsoft Office Suite, CRM, Gong, MEDDICC Selling, Force Management
Bell Lumber & Pole: Manufacturer of treated wood poles and engineered wood structures.
5+ YOE2+ MgmtBachelor's degree in Business or equivalent experience; 5+ years in customer operations/sales support/customer success or related; 2+ years leading teams; advanced Microsoft Office; CRM (HubSpot) experience preferred; strong leadership and analytical skills.
2+ YOEBachelor’s degree or equivalent experience; 2+ years in customer success or 3–5 years in sales/account management; SaaS experience and executive relationship-building skills required.
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
4+ YOEBachelor's degree or equivalent and ~4 years managing customer relationships in edtech; strong communication, data analysis, executive presentation, and travel readiness.
Solifi: Unified SaaS platform for secured finance and lending operations.
4+ YOEBachelor's degree, 4+ years in customer success/account management/ professional services in SaaS; experience managing customer portfolios, driving adoption and retention, strong communication, CRM usage, and cross-functional collaboration.
Chicago or Naperville or Bristol or Minneapolis or Atlanta or Wisconsin
$114k-$148k/yrRemoteFull Time
OneStreamNASDAQ: OS: AI-driven enterprise finance platform for unified planning and reporting.
8+ YOE8+ years professional experience, 5+ years as a Customer Success Manager in SaaS, proven customer advocacy and portfolio management, CPM/finance process knowledge, and willingness to travel up to 50%.
OneStream, Oracle EPM (HFM), Oracle EPM (FCCS), Oracle EPM (PBCS), Oracle EPM (Planning), Essbase, FDM, SAP BPC (Outlooksoft), SAP BOFC (Cartesis), IBM Cognos, Anaplan
Senior Customer Success Manager - Central - Delphix
Minneapolis or United States
$91k-$117k/yrHybridFull Time
Perforce: Provides enterprise DevOps solutions for version control and software testing.
8+ YOEBachelor's degree or equivalent,8+ years in customer success/account management in software,experience with renewals/expansions,technical conversations,DevOps/Test Data Management knowledge,ability to travel occasionally.
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
Serve as primary engagement lead for business teams adopting AI: intake readiness, process navigation, stakeholder alignment, post‑launch adoption, and change management; strong communication and consultative skills.
Inspectorio: AI platform for global supply chain visibility and quality.
2+ YOEBachelor's degree or equivalent and 2 years related experience; 24 months experience managing IT projects, driving IT product business development, contract changes, and process mapping; proficiency with HubSpot, Totango, Salesforce, Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, and Google Sheets.
HubSpot, Totango, Salesforce, B2B SaaS, Inspectorio Platform (Sight, Risk, Traceability, Lab Testing), Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, Google Sheets
Shakopee or Eden Prairie or Chanhassen or Minneapolis
$65k-$113k/yrHybridFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organization, data-driven thinking, and excellent written communication.
Kaleidoscope: Software for managing scholarship and grant programs.
2+ YOEExperience in customer support/CS with technical troubleshooting, proficiency with Intercom or Zendesk and Microsoft Office, ability to manage renewals/expansions, US work authorization, and pass a background check.
Intercom, Zendesk, Microsoft Office Suite, Salesforce
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
15+ YOE5+ MgmtBachelor's in engineering or business required; MBA preferred. 15+ years in customer success/account management/professional services; 5+ years leading teams; experience in B2B SaaS, IoT, energy, or smart building environments.
Sally Beauty HoldingsNYSE: SBH: Retailer and distributor of professional salon and beauty products.
3+ YOE3+ years customer service/inside sales/account management experience, strong communication and relationship skills, organized, able to manage multiple accounts, proficiency in Microsoft Office and Salesforce.
Microsoft Office, Salesforce, order management systems
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
5+ YOE5+ years working with or within health plans, customer success or implementation experience, deep knowledge of payer workflows, strong project management and relationship-building skills, ability to meet client credentialing requirements.