82 customer success manager jobs at 57 companies in Brookside, DE
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Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A technology providing a unified commerce and payments platform for enterprise customers across industries.
4+ YOEBachelor's or equivalent, 4+ years customer-facing experience (Customer Success/Account Management/Consulting), SaaS/technology experience, strong communication and presentation skills, CRM familiarity, willingness to travel up to 20%.
Relay Commerce: Acquires and operates a portfolio of e-commerce software brands.
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
5+ YOE2+ Mgmt5+ years in customer success or account management, 2+ years people management, hiring experience, leadership, customer service, strong communication and organizational skills, willingness to travel, background/drug screening required.
Clerri: A membership platform helping dental practices grow recurring revenue.
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
LearnUpon: Software for managing employee, partner, and customer training.
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
DataOne: Designs, develops, and operates sustainable AI-focused data centers.
7+ YOE7+ years in customer success/technical account/project management in data center, energy, or high-tech industrial sectors; executive presence; crisis management; strong communication and problem-solving; full professional English.
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
4+ YOERequires 4+ years in account management, customer success, or post-sales; measurable growth and retention results; restaurant industry knowledge; advanced analytics; and strong presentation and influencing skills.
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yrRemoteFull Time
rePurpose Global: Helps brands measure and offset their plastic footprint.
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
NayaxNASDAQ: NYAX: Global commerce enablement platform for cashless payments and business management.
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
G-P: SaaS platform for global hiring and compliance management.
6+ YOE3+ Mgmt6+ years leading enterprise customer success or post-sales commercial teams with 3+ years managing managers, APAC experience, CRM/Salesforce and MS Office proficiency, strong commercial and analytical skills.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
4+ YOE4+ years in account management or customer success, track record driving growth and retention, executive presence, restaurant industry knowledge, advanced analytics skills using Salesforce/Outreach/Tableau/Sigma.
The Institutes: Provides professional certifications and education for the insurance industry
1+ YOEHigh school diploma or equivalent and 1–3 years in customer success, service, communications, sales, or account management. Requires accurate communication of complex product and policy information.
CSC: Provides global business administration and compliance solutions.
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yrHybridFull Time
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yrHybridFull Time
Litera: AI-powered document and workflow software for legal professionals.
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
Principal Strategic Customer Success Partner (Commercial)
Exton, Pennsylvania, United States
HybridFull Time
Uber Freight: Digital marketplace connecting shippers with trucking carriers.
8+ YOEHigh school diploma or GED and 8+ years in customer success, account management, sales, supply chain, logistics, transportation, or related fields. Requires client-facing relationship management, presentations, complex analysis, and cross-functional collaboration.
SQL, Google Cloud Platform (GCP), Tableau, Salesforce, Google Business Suite, Google Workspace, TMS