82 customer success manager jobs at 57 companies in Brookside, DE

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Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay
FreedomPay: A technology providing a unified commerce and payments platform for enterprise customers across industries.
4+ YOEBachelor's or equivalent, 4+ years customer-facing experience (Customer Success/Account Management/Consulting), SaaS/technology experience, strong communication and presentation skills, CRM familiarity, willingness to travel up to 20%.
CRM, API
1mo
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Manager, Customer Success
Florianópolis or Philadelphia or Lisbon
RemoteFull Time
Relay Commerce
Relay Commerce: Acquires and operates a portfolio of e-commerce software brands.
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
Google Workspace, HubSpot, Intercom, Zendesk, ChurnZero, Gainsight, ChatGPT, Claude, Gemini, Copilot, Shopify, Klaviyo
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Manager - Customer Success Enablement
Reading, Pennsylvania, United States
HybridFull Time
Penske Truck Leasing: Provides commercial truck leasing, rental, and vehicle maintenance services.
5+ YOE2+ Mgmt5+ years in customer success or account management, 2+ years people management, hiring experience, leadership, customer service, strong communication and organizational skills, willingness to travel, background/drug screening required.
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
Clerri
Clerri: A membership platform helping dental practices grow recurring revenue.
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
3w
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Enterprise Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
LearnUpon
LearnUpon: Software for managing employee, partner, and customer training.
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
AI tools, APIs, Single Sign-On (SSO)
2w
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Senior Customer Success Manager
Vineland, New Jersey, United States
HybridFull Time
DataOne
DataOne: Designs, develops, and operates sustainable AI-focused data centers.
7+ YOE7+ years in customer success/technical account/project management in data center, energy, or high-tech industrial sectors; executive presence; crisis management; strong communication and problem-solving; full professional English.
2w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
4+ YOERequires 4+ years in account management, customer success, or post-sales; measurable growth and retention results; restaurant industry knowledge; advanced analytics; and strong presentation and influencing skills.
Salesforce, Outreach, Tableau, Sigma
6d
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Customer Success Manager II (RapidScale)
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yr RemoteFull Time
Cox Enterprises
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
6d
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
rePurpose Global
rePurpose Global: Helps brands measure and offset their plastic footprint.
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
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Customer Success Manager - Maryland
Cockeysville, Maryland, United States
OnsiteFull Time
Nayax
NayaxNASDAQ: NYAX: Global commerce enablement platform for cashless payments and business management.
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
TCP/IP, HTTP, DNS, SSL, Salesforce, Jira
1mo
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Sr. Manager, Customer Success
Singapore or Asia or California or Philadelphia
RemoteFull Time
G-P
G-P: SaaS platform for global hiring and compliance management.
6+ YOE3+ Mgmt6+ years leading enterprise customer success or post-sales commercial teams with 3+ years managing managers, APAC experience, CRM/Salesforce and MS Office proficiency, strong commercial and analytical skills.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
4+ YOE4+ years in account management or customer success, track record driving growth and retention, executive presence, restaurant industry knowledge, advanced analytics skills using Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
1w
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Customer Success Specialist
Malvern, Pennsylvania, United States
HybridFull Time
The Institutes
The Institutes: Provides professional certifications and education for the insurance industry
1+ YOEHigh school diploma or equivalent and 1–3 years in customer success, service, communications, sales, or account management. Requires accurate communication of complex product and policy information.
SIMMS, FreshDesk, CRM
2w
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Customer Success Manager
Wilmington or Logan
HybridFull Time
CSC
CSC: Provides global business administration and compliance solutions.
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
2mo
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Principal Strategic Customer Success Account Manager (AI Enabled, High-Touch)
King of Prussia or United States
$115k-$149k/yr RemoteFull Time
Vertex
VertexNASDAQ: VERX: Automates global indirect tax calculation and compliance for enterprises.
10+ YOE10+ years experience (including 8+ in Customer Success), strategic account management, executive engagement, data-driven decision making, strong communication, experience with Salesforce and Gainsight; bachelor's degree preferred.
Salesforce, Gainsight, ERP, SaaS, AI-enabled tools
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
Litera
Litera: AI-powered document and workflow software for legal professionals.
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1w
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Principal Strategic Customer Success Partner (Commercial)
Exton, Pennsylvania, United States
HybridFull Time
Uber Freight
Uber Freight: Digital marketplace connecting shippers with trucking carriers.
8+ YOEHigh school diploma or GED and 8+ years in customer success, account management, sales, supply chain, logistics, transportation, or related fields. Requires client-facing relationship management, presentations, complex analysis, and cross-functional collaboration.
SQL, Google Cloud Platform (GCP), Tableau, Salesforce, Google Business Suite, Google Workspace, TMS