22 customer success manager jobs at 17 companies in Columbus, OH

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Customer Success Manager - Data Platforms
Columbus, Ohio, United States
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years in customer success; 7+ years in program/product management or operational leadership; strong communication and analytical skills.
Microsoft Excel, PowerPoint, CRM
1d
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Customer Success Manager, Enterprise
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yr HybridFull Time
impact.com
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
1d
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Customer Success Manager, Manufactruing
Columbus, Ohio, United States
OnsiteFull Time
Path Robotics
Path Robotics: Developing autonomous robotic welding systems for manufacturing.
5+ YOE5+ years manufacturing/operations experience; knowledge of production planning, Lean/Six Sigma, strong communication, problem-solving, and ability to travel up to 30%.
1w
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Customer Success Utilization Manager
United States or Columbus
$82k-$107k/yr FieldFull Time
KARL STORZ
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
2+ YOE2+ years relevant OR sales/service or technical experience (2–3 years preferred), Bachelor's degree preferred or equivalent experience, willingness to travel 50–80%+, strong communication and project management, hospital credentialing and good driving record.
Salesforce, OR1
5d
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Head of Customer Success
Houston or Mechanicsburg or Corvallis or Portland or Dallas or Austin or Columbus or Miami
HybridFull Time
DNV
DNV: Provides global risk management, certification, and technical assurance services.
10+ YOE10+ MgmtBachelor's degree,10+ years leading customer success or related global teams,strong analytics,experience building success processes,health models and dashboards,commercial mindset and excellent English communication.
CRM, business intelligence platforms, AI
2w
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Customer Success Partner (Health Systems)
Columbus, Ohio, United States
OnsiteFull Time
RevSpring
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
5+ YOE5+ years in customer success or account management (SaaS/Healthcare IT preferred); Bachelor's degree required; strong executive communication, relationship building, analytical, and orchestration skills.
Kyruus Connect, SQL
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Customer Success Manager - Contract Renewals and Subscriptions
Madison Heights or Columbus or Findlay or Maumee
OnsiteFull Time
McNaughton-McKay Electric Company
McNaughton-McKay Electric Company: Distributes wholesale electrical products and industrial automation solutions.
5+ YOEExperience in account management, renewals, ARR targets, and software subscriptions; strong communication and data-driven decision making.
CRM, Data analytics, Customer success software
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
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Customer Success Manager - Contract Renewals and Subscriptions
Madison Heights or Columbus or Findlay or Maumee
OnsiteFull Time
McNaughton-McKay
McNaughton-McKay: Distributes electrical products and automation solutions to industrial customers.
Bachelor’s degree preferred or 5+ years experience; strong knowledge of services/solutions; excellent communication and analytical skills.
1w
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Customer Success Patient Care Manager
Columbus, Ohio, United States
$68k-$80k/yr HybridFull Time
Gifthealth
Gifthealth: Digital pharmacy platform streamlining prescription fulfillment and patient support.
Manage patient care call center supervisors, oversee daily operations and scheduling, analyze staffing and performance data, collaborate cross-functionally, and improve processes to enhance patient experience.
Zendesk, Slack, Paylocity
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Senior Manager Executive Success & Corporate Operations
Costa Mesa or Seattle or Columbus or Washington
$166k-$220k/yr OnsiteFull Time
Anduril Industries
Anduril Industries: Defense technology building autonomous military hardware and software.
8+ YOE8+ years in internal operations or Customer Success leadership; proven people management; strong communication; experience with AI tools and SaaS (Slack, Airtable, Confluence); U.S. Person required.
Lattice OS, LLMs, Slack, Airtable, Confluence
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1w
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Student Success Advisor
Hilliard, Ohio, United States
$25/hr HybridFull Time
160 Driving Academy
160 Driving Academy: Provides commercial truck driver training and vocational education services.
High school diploma/GED, strong communication and customer-service skills, ability to manage student caseloads, experience with Salesforce and Outlook, comfortable supporting students by phone/email/text/in person.
Salesforce, Outlook
3w
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House Manager
New Albany, Ohio, United States
$19/hr OnsiteFull Time
Columbus Association for the Performing Arts
Columbus Association for the Performing Arts: Operates historic theaters and provides administration for arts organizations.
2+ YOEHigh school diploma, typically 2+ years event or public-facility customer service experience, successful background check, ability to lift 25-50 lbs, and availability for nights and weekends.
1mo
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Strategic Account Manager - Stellarus, Principal
Oakland or Seattle or Columbus or San Francisco or Long Beach or El Dorado Hills or San Diego or Woodland Hills or Albany or Chicago or Virginia Beach or New York
HybridFull Time
Ascendiun
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
10+ YOEBachelor’s degree or equivalent; 10 years in customer success or strategic account management in healthcare or enterprise technology; proven relationships with senior leaders; understanding of health plan operations; cross-functional with Product/Technology; strong analytical and communication skills.
2w
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Director of Supply Chain Account Management
Columbus, Ohio, United States
HybridFull Time
VPL
VPL: SaaS platform optimizing shipping and logistics for healthcare organizations.
10+ YOEBachelor's degree or equivalent experience; 10+ years progressive account management/customer success/sales leadership, experience with hospital supply chain departments, team leadership, executive relationship management, and strong analytical skills.
1mo
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Commercial Parts Pro Store 1055
Marion, Ohio, United States
$15-$17/hr OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Professional-level commercial sales role requiring automotive system and parts knowledge, customer relationship skills, supervisory support, ability to lift heavy items, and successful completion of parts knowledge assessment.
Microsoft Word, Microsoft Excel, POS
2w
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Director Corporate Accounts
Columbus or Cleveland or Dublin
$190k-$257k/yr FieldFull Time
Cardinal Health
Cardinal HealthNYSE: CAH: Distributes pharmaceuticals and manufactures medical products for healthcare providers.
5+ YOEBachelor's preferred; 5+ years sales/marketing in healthcare preferred; proven success in complex selling and negotiations; strong financial acumen; ability to travel up to 50%; valid driver’s license and vehicle insurance required; customer credentialing may be required.
Salesforce

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