178 customer success manager jobs at 139 companies in Ohio
3w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
1w
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Customer Success Manager
Ohio or Michigan or Kentucky
$115k-$125k/yr FieldFull Time
3+ YOERequires 3–5 years in healthcare customer success, clinical support, field education, or account management; hospital stakeholder experience, project management, analytical skills, and extensive travel availability.
Salesforce, Tableau, Microsoft Office Suite, ERP
3d
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Sr. Customer Success Manager
Indiana or Missouri or Texas or South Carolina or Wisconsin or Illinois or Minnesota or Michigan or Ohio
$104k-$183k/yr RemoteFull Time
6+ YOE6+ years in customer success management with enterprise accounts, bachelor's degree, strong business acumen, executive communication, cross-functional collaboration, and CRM/customer success platform proficiency.
CRM systems, customer success platforms, Zoom, Genesys Cloud
1mo
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Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
5d
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
1w
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Customer Success Manager, Enterprise
Colorado Springs or United States or Arkansas or Arizona or California or Colorado or Florida or Georgia or Iowa or Illinois or Indiana or Maryland or Michigan or Minnesota or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington
$67k-$83k/yr HybridFull Time
5+ YOERequires 5+ years in sales, account management, renewals, or customer success with enterprise customers; quota attainment; management of 100+ accounts; Salesforce.com or similar CRM; and strong communication skills.
Salesforce.com
3d
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Strategic Customer Success Manager
Tennessee or Ohio or Texas or Arizona or United States
RemoteFull Time
5+ YOEBachelor's degree or equivalent experience and 5+ years in Customer Success, Account, Channel, or Partner Management; 3+ years managing enterprise customers or strategic partnerships; SaaS and integrations experience.
vehicle GPS fleet tracking, safety camera solutions, vehicle diagnostics, fleet management system, software-as-a-service, application programming interfaces (API), Salesforce
4d
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Senior Customer Success Manager
Ohio, United States
$95k-$110k/yr RemoteFull Time
3+ YOERequires 3+ years in customer success or account management, including 3+ years supporting healthcare or government customers, complex stakeholder management, renewals, adoption, analytics, and cross-functional leadership.
Unite Us
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2w
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Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
1mo
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
3mo
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Customer Success Manager North America
Georgia or Missouri or North Carolina or Ohio or South Carolina or Texas or New Jersey or New York
RemoteFull Time
3+ YOE3-5 years as a Customer Success Manager; experience with complex enterprise accounts; fluent English; comfortable with remote work.
3mo
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Customer Success Manager - Data Platforms
Columbus, Ohio, United States
OnsiteFull Time
5+ YOE5+ years in customer success; 7+ years in program/product management or operational leadership; strong communication and analytical skills.
Microsoft Excel, PowerPoint, CRM
1mo
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Customer Success Manager, Enterprise
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yr HybridFull Time
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
6d
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Customer Success Manager - Government Solutions
Massachusetts or District of Columbia or Illinois or Ohio or Pennsylvania
$105k-$130k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years in enterprise customer success, strategic account management, or technical consulting, cross-functional liaison and project management skills, and willingness to travel up to 50%.
AI, prompt engineering, SuccessHACKER, Gainsight, Agile
1d
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Customer Success Manager - State & Local
Kentucky or Indiana or Ohio or Tennessee or United States
$100k-$115k/yr RemoteFull Time
8+ YOERequires 8+ years of enterprise software or SaaS customer success/account management experience supporting public-sector customers, CRM experience, strong communication skills, a bachelor's degree or equivalent, and U.S. travel ability.
CRM, SFDC, HubSpot
1mo
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management with enterprise accounts; experience with AI/SaaS, strong communication, consultative selling, cross-functional influence, and CRM tool experience.
Salesforce, Gainsight, Churnzero
1mo
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
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