85 customer success manager jobs at 68 companies in Ohio

2mo
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Customer Success Manager
Herndon or Cincinnati
HybridFull Time
Exostar
Exostar: Cloud platforms for secure collaboration in regulated industries.
5+ YOE5+ years in customer success or similar role; proven renewals management of $3M+ annually; $250K+ expansion experience; cybersecurity knowledge a plus.
2mo
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Customer Success Manager
Cincinnati, Ohio, United States
RemoteFull Time
Cloverleaf
Cloverleaf: Automated coaching platform for team development and performance.
3+ YOE3–5 years in B2B SaaS customer success or account management; proven ability to manage and grow a portfolio; strong consultative mindset and data-driven, proactive outreach.
6d
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Customer Success Manager
Illinois or Texas or Ohio
$68k-$105k/yr RemoteFull Time
Zayo Group
Zayo Group: Provides high-capacity fiber networks and communications infrastructure.
5+ YOE5+ years telecom experience and 5+ years in customer success/account management with 3+ years managing renewals; Associate/Bachelor or equivalent; proficiency with Microsoft Office; travel up to 25%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Tranzact, IVR
6d
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Customer Success Manager
Illinois or New Jersey or New Hampshire or Missouri or Mississippi or Minnesota or Michigan or Maryland or Kansas or Iowa or Massachusetts or Indiana or Georgia or Florida or Arkansas or Colorado or California or Arizona or Idaho or Nevada or Oregon or Wisconsin or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or Pennsylvania or Ohio or Oak Brook or North Carolina or Kalamazoo or New York or New Mexico
$70k-$95k/yr RemoteFull Time
Streamline Healthcare Solutions
Streamline Healthcare Solutions: Provides electronic health record software for behavioral healthcare organizations.
Bachelor's degree required; customer success or project/change management experience; behavioral health or EMR background preferred; strong communication, leadership, and problem-solving skills; willingness to travel up to 20%.
Electronic Medical Records (EMR)
1w
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Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
Unison Risk Advisors
Unison Risk Advisors: Provides independent insurance brokerage and risk management advisory services.
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
1d
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Customer Success Manager
Ohio or Virginia or North Carolina or Massachusetts or Georgia or Florida or Maryland or Texas or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$74k-$84k/yr RemoteFull Time
3E
3E: Provides software and data for chemical regulatory compliance management.
2+ YOE2+ years in customer success or client-facing roles in SaaS/technology, strong relationship-building, product adoption experience, commercial awareness, cross-functional collaboration, and strong communication.
Salesforce
1mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2mo
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Customer Success Manager North America
Georgia or Missouri or North Carolina or Ohio or South Carolina or Texas or New Jersey or New York
RemoteFull Time
Stravito
Stravito: AI-powered enterprise knowledge management platform for market insights.
3+ YOE3-5 years as a Customer Success Manager; experience with complex enterprise accounts; fluent English; comfortable with remote work.
1mo
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Customer Success Manager - Data Platforms
Columbus, Ohio, United States
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years in customer success; 7+ years in program/product management or operational leadership; strong communication and analytical skills.
Microsoft Excel, PowerPoint, CRM
1d
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Customer Success Manager, Enterprise
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yr HybridFull Time
impact.com
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
2w
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Customer Success Manager
United States or Memphis or Raleigh or Durham or Nashville or California or Connecticut or Illinois or Massachusetts or Nevada or New York or New Jersey or Ohio or Oregon or Pennsylvania or Washington or Maryland
RemoteFull Time
Smartwyre
Smartwyre: Software platform for agricultural product pricing and rebate management
3+ YOE3+ years customer-facing software experience, US work authorization without sponsorship, strong communication and strategic thinking, ability to use product as a super-user and provide feedback to product and engineering.
2w
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Customer Success Representative
Payson or Ohio
OnsiteFull Time
Foundation Software
Foundation Software: Provides construction accounting and project management software solutions.
Customer-facing SaaS/customer success role; Salesforce CRM experience preferred, strong communication and phone/web presentation skills, goal-driven, ability to learn technical products (WorkMax), proactive time management.
WorkMax, Salesforce CRM, Zoom, Microsoft Suite
1d
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Customer Success Manager, Manufactruing
Columbus, Ohio, United States
OnsiteFull Time
Path Robotics
Path Robotics: Developing autonomous robotic welding systems for manufacturing.
5+ YOE5+ years manufacturing/operations experience; knowledge of production planning, Lean/Six Sigma, strong communication, problem-solving, and ability to travel up to 30%.
1w
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Customer Success Utilization Manager
United States or Columbus
$82k-$107k/yr FieldFull Time
KARL STORZ
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
2+ YOE2+ years relevant OR sales/service or technical experience (2–3 years preferred), Bachelor's degree preferred or equivalent experience, willingness to travel 50–80%+, strong communication and project management, hospital credentialing and good driving record.
Salesforce, OR1
2w
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Senior Customer Success Account Manager
United States or California or Illinois or Colorado or Massachusetts or Minnesota or Washington or Maryland or New Jersey or New York or District of Columbia or Ohio or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$40-$66/hr RemoteFull Time
DocuSign
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
5+ YOE5+ years in sales/renewals/account management/customer success (SaaS preferred); quota-carrying and negotiation experience; BA/BS preferred; Salesforce experience; strong communication and strategic customer engagement skills.
Salesforce, CRM
1mo
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Customer Success Manager (Hybrid)
Cincinnati, Ohio, United States
HybridFull Time
Unlimited Systems
Unlimited Systems: Provides financial and practice management software for specialty healthcare providers.
3+ YOE3-5 years in account management, implementation, or consulting; experience in revenue cycle management preferred.
5d
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Head of Customer Success
Houston or Mechanicsburg or Corvallis or Portland or Dallas or Austin or Columbus or Miami
HybridFull Time
DNV
DNV: Provides global risk management, certification, and technical assurance services.
10+ YOE10+ MgmtBachelor's degree,10+ years leading customer success or related global teams,strong analytics,experience building success processes,health models and dashboards,commercial mindset and excellent English communication.
CRM, business intelligence platforms, AI
2w
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Customer Success Partner (Health Systems)
Columbus, Ohio, United States
OnsiteFull Time
RevSpring
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
5+ YOE5+ years in customer success or account management (SaaS/Healthcare IT preferred); Bachelor's degree required; strong executive communication, relationship building, analytical, and orchestration skills.
Kyruus Connect, SQL
1w
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Customer Success Manager - eGaming, Cambridge, OH
Cambridge, Ohio, United States
OnsiteFull Time
Arrow International
Arrow International: Manufacturer of charitable gaming products and electronic bingo solutions.
Develop and implement promotion schedules, manage client relationships, coordinate with sales and e-gaming teams, and support deployments; strong organization, communication, and business acumen required.
6d
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Customer Success Manager, Online Banking & Money Movement
Minneapolis or Cincinnati or Oshkosh or Tempe
$76k-$92k/yr OnsiteFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
1+ YOEBachelor's degree or equivalent experience; 1–4 years client management experience; strong relationship building, problem-solving, presentation, and communication skills; basic account and project management knowledge.

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