85 customer success manager jobs at 68 companies in Ohio
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Customer Success Manager
Herndon or Cincinnati
HybridFull Time
Exostar: Cloud platforms for secure collaboration in regulated industries.
5+ YOE5+ years in customer success or similar role; proven renewals management of $3M+ annually; $250K+ expansion experience; cybersecurity knowledge a plus.
Cloverleaf: Automated coaching platform for team development and performance.
3+ YOE3–5 years in B2B SaaS customer success or account management; proven ability to manage and grow a portfolio; strong consultative mindset and data-driven, proactive outreach.
Zayo Group: Provides high-capacity fiber networks and communications infrastructure.
5+ YOE5+ years telecom experience and 5+ years in customer success/account management with 3+ years managing renewals; Associate/Bachelor or equivalent; proficiency with Microsoft Office; travel up to 25%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Tranzact, IVR
Illinois or New Jersey or New Hampshire or Missouri or Mississippi or Minnesota or Michigan or Maryland or Kansas or Iowa or Massachusetts or Indiana or Georgia or Florida or Arkansas or Colorado or California or Arizona or Idaho or Nevada or Oregon or Wisconsin or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or Pennsylvania or Ohio or Oak Brook or North Carolina or Kalamazoo or New York or New Mexico
$70k-$95k/yrRemoteFull Time
Streamline Healthcare Solutions: Provides electronic health record software for behavioral healthcare organizations.
Bachelor's degree required; customer success or project/change management experience; behavioral health or EMR background preferred; strong communication, leadership, and problem-solving skills; willingness to travel up to 20%.
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
Ohio or Virginia or North Carolina or Massachusetts or Georgia or Florida or Maryland or Texas or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$74k-$84k/yrRemoteFull Time
3E: Provides software and data for chemical regulatory compliance management.
2+ YOE2+ years in customer success or client-facing roles in SaaS/technology, strong relationship-building, product adoption experience, commercial awareness, cross-functional collaboration, and strong communication.
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yrHybridFull Time
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
United States or Memphis or Raleigh or Durham or Nashville or California or Connecticut or Illinois or Massachusetts or Nevada or New York or New Jersey or Ohio or Oregon or Pennsylvania or Washington or Maryland
RemoteFull Time
Smartwyre: Software platform for agricultural product pricing and rebate management
3+ YOE3+ years customer-facing software experience, US work authorization without sponsorship, strong communication and strategic thinking, ability to use product as a super-user and provide feedback to product and engineering.
Path Robotics: Developing autonomous robotic welding systems for manufacturing.
5+ YOE5+ years manufacturing/operations experience; knowledge of production planning, Lean/Six Sigma, strong communication, problem-solving, and ability to travel up to 30%.
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
2+ YOE2+ years relevant OR sales/service or technical experience (2–3 years preferred), Bachelor's degree preferred or equivalent experience, willingness to travel 50–80%+, strong communication and project management, hospital credentialing and good driving record.
United States or California or Illinois or Colorado or Massachusetts or Minnesota or Washington or Maryland or New Jersey or New York or District of Columbia or Ohio or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$40-$66/hrRemoteFull Time
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
5+ YOE5+ years in sales/renewals/account management/customer success (SaaS preferred); quota-carrying and negotiation experience; BA/BS preferred; Salesforce experience; strong communication and strategic customer engagement skills.
Houston or Mechanicsburg or Corvallis or Portland or Dallas or Austin or Columbus or Miami
HybridFull Time
DNV: Provides global risk management, certification, and technical assurance services.
10+ YOE10+ MgmtBachelor's degree,10+ years leading customer success or related global teams,strong analytics,experience building success processes,health models and dashboards,commercial mindset and excellent English communication.
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
5+ YOE5+ years in customer success or account management (SaaS/Healthcare IT preferred); Bachelor's degree required; strong executive communication, relationship building, analytical, and orchestration skills.
Arrow International: Manufacturer of charitable gaming products and electronic bingo solutions.
Develop and implement promotion schedules, manage client relationships, coordinate with sales and e-gaming teams, and support deployments; strong organization, communication, and business acumen required.
Customer Success Manager, Online Banking & Money Movement
Minneapolis or Cincinnati or Oshkosh or Tempe
$76k-$92k/yrOnsiteFull Time
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
1+ YOEBachelor's degree or equivalent experience; 1–4 years client management experience; strong relationship building, problem-solving, presentation, and communication skills; basic account and project management knowledge.