29 customer success manager jobs at 26 companies in Coventry, RI
3w
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
2w
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Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
1d
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Senior Customer Success Manager
Newton or Auburndale
$85k-$90k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years of customer-facing customer success experience, preferably in software or sales and marketing; knowledge of B2B digital marketing, ad tech, automation, lead generation, and content marketing.
1mo
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Customer Success Associate
Braintree, Massachusetts, United States
$60k-$75k/yr OnsiteFull Time
1+ YOEBachelor's degree required, 1+ years customer success/account management or related experience preferred; strong communication, empathy, technical aptitude for software/firmware, and ability to track retention metrics; travel up to 10%.
Zoom, Microsoft Teams
4w
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Enterprise Customer Success Manager
Providence, Rhode Island, United States
$62k-$98k/yr OnsiteFull Time
3+ YOEBachelor's degree or 8 years equivalent; 3+ years account management/customer success; 2+ years progressive responsibility; strong communication, analytical, and stakeholder management; ability to travel up to 50%, lift 50 lbs; valid driver's license may be required.
Salesforce, Microsoft Excel, Tableau, Microsoft Office
1w
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Sr. Customer Success Manager
Atlanta or Groton
HybridFull Time
2+ YOERequires 2–4 years of related experience, a bachelor's degree, strong analytical, problem-solving, communication, organization, relationship-building, and multitasking skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
4w
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Customer Success Representative
White River Junction or Woburn or South Windsor or Warwick or Norwood or South Portland
$30/hr HybridFull Time
1+ YOEBachelor's degree, 1+ year customer service experience, strong communication, Microsoft Office proficiency, ability to verify insurance and manage accounts, English fluency; Spanish preferred.
Microsoft Office
2w
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
2d
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Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Marlborough, Massachusetts, United States
$130k-$150k/yr HybridFull Time
7+ YOEBachelor's degree and 7+ years in high-volume laboratory customer service required, with business acumen, communication, presentation, problem-solving, and valid driver's license.
Client Problem Tracking
3w
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Client Success Specialist
Wareham, Massachusetts, United States
$31-$41/hr OnsiteFull Time
Proven experience managing strategic client relationships, strong communication, problem-solving and project management; experience in scientific, laboratory, environmental, healthcare or technical services preferred.
1w
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One Stop Student Success Specialist
Storrs or Connecticut
$54k-$58k/yr OnsiteFull Time
2+ YOEBachelor's degree and two years of related full-time experience, or equivalent combination. Requires high-volume customer service, detail orientation, independent judgment, communication, organization, problem-solving, and data system experience.
PeopleSoft
4w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
1mo
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Enterprise Manager - Life Sciences
Seattle or Chicago or Hartford or Boston or Austin or Tampa or Philadelphia or Hoboken or Salt Lake City or Providence or Portland or Atlanta or Raleigh or Nashville or Newark or Columbus or Phoenix
RemoteFull Time
3+ YOE3+ years client services/consulting/customer success in life sciences, experience with pharma clients, strong communication, data analysis, and organizational skills; BS/BA required.
Tableau, Microsoft Excel, Salesforce, CRM
1w
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Store Manager
West Roxbury, Massachusetts, United States
$74k-$125k/yr OnsiteFull Time
High school diploma or equivalent, retail sales management success, customer complaint problem-solving, inventory and scheduling aptitude, communication, negotiation, conflict resolution, and valid automobile driver's license.
1w
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Assistant Manager - Service Experience - Shoppes At Blackstone Valley Rack
Millbury, Massachusetts, United States
$17-$27/hr OnsiteFull Time
Goal-oriented retail leader with successful results, strong organization, delegation, communication, interpersonal, prioritization, and follow-through skills; proficiency with Windows, iOS, and Android; high school diploma preferred.
Microsoft Windows, iOS, Android
1d
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Finance Manager - Nissan Wellesley, MA
Wellesley or Massachusetts
$200k/yr OnsiteFull Time
Proven Business Manager success with automotive lending, compliance, and protection product expertise; requires strong communication, relationship-building, customer focus, integrity, and results orientation.
4w
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Assistant Branch Manager
Providence, Rhode Island, United States
OnsiteFull Time
3+ YOE3+ years customer service or sales experience; supervisory experience preferred; BA/BS preferred; proficiency with Microsoft Word and Excel; ability to coach staff and manage branch operations; successful SAFE Act background and NMLS identifier if selected.
Microsoft Word, Microsoft Excel
2w
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General Manager - Remodeling Industry
Franklin or Boston
$200k/yr OnsiteFull Time
Requires construction or home improvement industry success, strong leadership, data analysis, customer service, and a valid driver's license with a clean record and reliable vehicle.
3mo
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Automotive Finance Manager
Westborough, Massachusetts, United States
$150k-$200k/yr OnsiteFull Time
3+ YOEMinimum 3 years F&I producer experience, valid driver's license with good driving record, successful MVR/background/drug screen, proven track record and customer satisfaction, F&I training preferred.
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