Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Filtrous: Distributor of laboratory equipment and scientific supplies.
3+ YOE3+ years in customer success or account management; proven retention and revenue growth; proficient with CRM/CSM tools; strong communication and relationship skills.
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in Customer Success or Account Management (SaaS preferred), experience with U.S. Federal/Government customers, strong communication and strategic skills, familiarity with maritime/intelligence advantageous, Salesforce experience, willingness to travel up to 40%.
onPhase: AI-powered platform for accounts payable and payment automation.
3+ YOE3+ years in customer success or similar in B2B SaaS; proven value delivery; finance/AP/ERP domain experience; cross-functional collaboration; strong communication and problem-solving.
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Justt: AI-powered platform for automated chargeback management and dispute resolution.
5+ YOE5+ years managing enterprise accounts, strong project management and analytical skills, proven track record building long-term customer relationships, payments industry experience advantageous, willingness to travel several times a year.
Frame Security: AI-powered platform for employee security training and attack simulation.
3+ YOE3+ years in customer success or account management, experience in SaaS/cybersecurity preferred, strong stakeholder management and communication, proven retention/expansion track record, experience with CRM/CS tools (Salesforce, Gainsight, HubSpot).
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yrHybridFull Time
Dataminr: AI platform for real-time risk and event detection.
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
15+ YOE15+ years in senior customer service leadership; global multi-location ops; CRM/Order Management expertise; strong analytics, change management, and strategic execution.
CRM, Order Management, Contact Center Technologies, Digital Service Channels
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Tampa, Florida, United States
$130k-$150k/yrFieldFull Time
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
7+ YOERequires a bachelor's degree, valid driver's license, and 7+ years in high-volume laboratory customer service, plus business acumen, presentation, communication, and problem-solving skills.
HealthJoy: Simplifying healthcare navigation and employee benefits utilization.
8+ YOE8+ Mgmt8+ years in commercial customer success or account management with team leadership; revenue-first mindset; AI-native orientation; strong Salesforce and metrics skills; cross-functional collaboration across Sales, Product, Data, and RevOps.
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Prime Vacations: Manages luxury vacation rentals and hospitality properties in Florida.
2+ YOEAssociate degree or 2–4 years equivalent experience, 3 years customer service experience, Microsoft Office skills, strong communication, reasoning, and math skills, and flexible evening, weekend, and on-call availability.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Overland Park or Charleston or Atlanta or Tampa or Raleigh or Austin or Nashville
RemoteFull Time
Optiv: Provides cybersecurity consulting, technology integration, and managed security services.
Four-year cybersecurity, computer science, or information systems degree; security certification; SIEM, MITRE ATT&CK, CRM, cyber threat, AI agent, and client relationship experience.
Splunk, LogRhythm, QRadar, MITRE ATT&CK, Microsoft Copilot, Microsoft Office, Salesforce, ServiceNow
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.