155 customer success manager jobs at 117 companies in Ladera Ranch, CA
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Customer Success Manager
Los Angeles, California, United States
$75k-$83k/yr HybridFull Time
2+ YOE2+ years in customer-facing customer success or account management, Salesforce experience, measured by retention/expansion metrics, SaaS experience; bachelor’s degree preferred.
Salesforce
2d
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Customer Success Manager
United States or New York City or Los Angeles or Costa Rica or Philippines or Canada or United Kingdom or Australia or Quebec or Ontario or Alaska or Hawaii or Puerto Rico or Louisiana or Oklahoma
$113k-$125k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent; 3–5 years in customer success or account management, including 2+ years in legal or finance technology; enterprise SaaS experience, customer education, analytics, and complex account management.
Salesforce, Gainsight
2w
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Customer Success Manager
Los Angeles, California, United States
$100k-$120k/yr OnsiteFull Time
5+ YOERequires 5–8 years in Customer Success, Onboarding, or Account Management; technical fluency with integrations, SaaS, CRMs, marketing automation, data workflows, and AI tools; strong communication and prioritization skills.
Claude, Zapier, Google Workspace, Google Docs, Google Sheets, Google Slides, HubSpot, Salesforce, Shopify, Klaviyo, Slack, Confluence
1w
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Enterprise Customer Success Manager
Los Angeles, California, United States
$122k-$143k/yr OnsiteFull Time
5+ YOERequires 5+ years in customer success, enterprise account management, or strategic consulting; enterprise relationship management, restaurant-tech knowledge, communication, data analysis, and cross-functional influence.
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Enterprise Customer Success Manager
Los Angeles, California, United States
$122k-$143k/yr OnsiteFull Time
5+ YOE5+ years in Customer Success, enterprise account management, or strategic consulting; enterprise relationship management, restaurant or delivery technology knowledge, communication, data analysis, and cross-functional influence.
1mo
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Strategic Customer Success Manager
United States or Austin or San Francisco or New York City or Seattle or Los Angeles or Chicago or Gurugram or Bengaluru
$160k-$190k/yr RemoteFull Time
7+ YOE7+ years experience in fraud/identity customer success, account management, or consulting; experience with Salesforce/Salesloft preferred; US work authorization and residence required; willingness to travel up to 15%.
Salesforce, Salesloft
2mo
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Customer Success Manager, Enterprise
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada
$80k-$128k/yr HybridFull Time
3+ YOE3+ years customer success/account/relationship management; BA/BS; experience with REST APIs, low-code/no-code platforms; familiarity with Salesforce, Gainsight, Service Cloud, Jira; strong communication, analytical, and portfolio management skills.
Salesforce, Gainsight, Service Cloud, Jira, REST APIs, NetSuite, QuickBooks Online, QuickBooks Enterprise, Sage 300 CRE, Intacct, Viewpoint Vista, Viewpoint Spectrum, Power BI, Sigma
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
1w
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Customer Success Manager
Irvine or Los Angeles
$109k-$172k/yr RemoteFull Time
3+ YOEBachelor's degree required; 3+ years in innovation, marketing, customer marketing, category management, or sales with innovation project experience; customer-facing experience and Microsoft Office proficiency required.
Microsoft Office
2d
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Scaled Customer Success Manager - Ads
United States or Irvine
$85k-$90k/yr RemoteFull Time
5+ YOE5+ years in customer success, account management, or retention; hands-on Amazon Seller Central Ads or Helium 10 Ads experience; expertise in campaign management, bidding, targeting, ROI, lifecycle strategy, data analysis, automation, CRM, and customer engagement.
Amazon Seller Central, Amazon Seller Central Ads, Helium 10 Ads, CRM, FSA, HSA, 401k
2w
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Customer Success Manager
Los Angeles or North America
FieldFull Time
1+ YOERequires 1–3 years of customer support or operations experience, strong written and verbal communication, multitasking, prioritization, problem-solving, attention to detail, and a customer-focused attitude.
1mo
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
1mo
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Customer Success Manager
Los Angeles, California, United States
$28-$31/hr OnsiteFull Time
2+ YOE2+ years customer-facing experience, strong communication and problem-solving, ability to lift 25 lbs, experience with training and enterprise tools a plus.
Zendesk, Salesforce, Confluence
1mo
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Customer Success Manager
Los Angeles, California, United States
OnsiteFull Time
Respond to customer inquiries via phone, email, and chat; resolve issues; log interactions in CRM; strong verbal/written communication, problem-solving, and experience with Zendesk or Salesforce preferred.
Zendesk, Salesforce, CRM
1mo
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
3d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
1w
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Enterprise Customer Success Manager
Lynnwood or Seattle or Lynwood
$76k-$119k/yr FieldFull Time
3+ YOEBachelor's degree or 8 years equivalent experience; 3–4 years in account management, customer success, or sales; CRM, data analysis, communication, stakeholder management, and analytical skills required.
Salesforce, Excel, Tableau, Microsoft Office Suite
2mo
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Senior Manager of Customer Success (Enterprise)
United States or San Francisco or Los Angeles or Chicago or New York City
$160k-$175k/yr RemoteFull Time
7+ YOE3+ Mgmt7+ years in customer success/account management, 3+ years managing CSMs, experience with strategic high-ARR accounts, strong leadership, analytical and communication skills, familiarity with SaaS/restaurant tech and AI-driven solutions.
Owner, Owner.com, CRM, POS, online ordering, SaaS, AI
3mo
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Customer Success Manager (Remote - US West Coast)
Los Angeles, California, United States
RemoteFull Time
10+ YOE10+ years in engineering with enterprise customer success, technical consulting, stakeholder management, and growth of strategic accounts.
CAx tools, CRM software, Enterprise software
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