39 customer success manager jobs at 29 companies in Obetz, OH
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Customer Success Manager
Columbus or United States
$65k-$70k/yrHybridFull Time
Hometown Ticketing: Provides digital ticketing and event management software for schools.
1+ YOEBachelor's preferred; 1+ years customer success/account management or SaaS experience; strong relationship, renewal, upsell, and communication skills; experience with Salesforce and managing customer adoption and business reviews.
Logically: Provides managed IT and cybersecurity services for mid-market organizations.
1+ YOEAssociate degree or equivalent experience, 1 year in customer success, sales, or consulting, CRM familiarity, IT or cybersecurity knowledge, communication, planning, problem-solving, and relationship-building skills.
Microsoft O365, Salesforce, ConnectWise, Microsoft Dynamics
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yrHybridFull Time
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
Bold Penguin: Provides digital platforms for commercial insurance quoting and distribution.
6+ YOE3+ MgmtBachelor's degree, 3+ years people leadership, 6+ years insurance experience (P&C preferred), ability to manage escalations, data-driven decision making, knowledge of digital insurance platforms and APIs.
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years of e-commerce experience, strong customer engagement, analytical, communication, organizational, and problem-solving skills.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years of e-commerce fulfillment or retail experience, strong customer engagement, analytical, communication, organizational, and problem-solving skills.
Path Robotics: Developing autonomous robotic welding systems for manufacturing.
Experience supporting manufacturing customers, process improvement/Lean Six Sigma, technical communication to non-technical audiences, executive-level negotiation, willingness to travel up to 30% and drive account growth.
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
5+ YOE5+ years in customer success or account management (SaaS/Healthcare IT preferred); Bachelor's degree required; strong executive communication, relationship building, analytical, and orchestration skills.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
8+ YOE5+ MgmtRequires 8–12+ years in healthcare, 5+ years in customer-facing leadership, enterprise health-system experience, clinical workflow expertise, cross-functional startup experience, and implementation and change leadership success.
Chillicothe or Edinburg or Weston or Lynchburg or Waynesboro
$18-$25/hrOnsiteFull Time
ShentelNASDAQ: SHEN: Provides broadband and fiber telecommunications services in the Mid-Atlantic.
2+ YOEHigh school diploma or equivalent and 2 years of customer service experience required. Telecommunications and leadership experience are preferred.
Customer Success Manager, Global Strategic Account Execution
Westerville or United States
OnsiteFull Time
VertivNYSE: VRT: Provides critical power and cooling for data centers.
7+ YOERequires 7–10 years of experience, strong communication, customer service, organizational and analytical skills, Microsoft Office proficiency, strategic account planning, and service or critical-infrastructure experience preferred.
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
Gifthealth: Digital pharmacy platform streamlining prescription fulfillment and patient support.
8+ YOE4+ Mgmt8+ years vendor/procurement experience with 4+ years leading teams; Bachelor's required, MBA preferred; proven contract negotiation, vendor governance, and stakeholder influence skills.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Alamogordo or Albuquerque or Dallas or Ohio or El Paso or Groveport or Las Cruces or Los Padillas or Nashville or White Sands National Monument or Ysleta Del Sur Pueblo or Ysleta Sur
Bachelor's degree, logistics customer service leadership, experience hiring/mentoring large teams (>25), SOP/KPI development, process improvement, AS/400/McLeod/Manhattan experience; process automation preferred.
MindCare Solutions: Delivers telepsychiatry and behavioral health services to healthcare facilities.
2+ YOEAssociate degree required, 2+ years in healthcare operations/customer service, proficient in Microsoft Office and CRM, strong communication and organizational skills; healthcare experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, CRM
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
VPL: SaaS platform optimizing shipping and logistics for healthcare organizations.
7+ YOERequires 7+ years of B2B strategic account management, customer success, or business development experience; executive account leadership; negotiation, communication, data analysis, project management, and Microsoft Office and Salesforce proficiency.
Salesforce, Microsoft Office, Microsoft Excel, Microsoft PowerPoint
Columbus Association for the Performing Arts: Operates historic theaters and provides administration for arts organizations.
2+ YOEHigh school diploma, typically 2+ years event or public-facility customer service experience, successful background check, ability to lift 25-50 lbs, and availability for nights and weekends.