106 customer success manager jobs at 61 companies in Surfside, FL
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Customer Success Manager
Plantation, Florida, United States
OnsiteFull Time
5+ YOE5+ years in customer success/account management or related field; experience with permitting/municipal workflows preferred; strong analytical, communication, and process-building skills; Microsoft Office proficiency.
Microsoft Office Suite, HubSpot
1mo
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Customer Success Manager
Miami, Florida, United States
OnsiteFull Time
3+ YOE3+ years in B2B SaaS customer success or account management; experience with full-lifecycle, high-velocity post-sales; strong written/verbal communication, data-driven decision making, presentation and facilitation skills.
Claude, Totango, ChurnZero, Gainsight
1w
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Junior Customer Success Manager
Miami or United States
RemoteFull Time
Prior customer success, account management, business development, or project management experience in crypto, fintech, or payments; KYC knowledge is preferred; analytical and proactive approach required.
Google Sheets, Microsoft Excel
1mo
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Senior Customer Success Manager
Fort Lauderdale, Florida, United States
FieldFull Time
5+ YOE5+ years in Customer Success/Account Management at B2B SaaS, 1–2 years enterprise experience, track record owning renewals and driving net revenue retention, strong stakeholder management, willingness to travel 25–35%, CRM/CS tooling experience.
Salesforce, HubSpot, Gainsight, QuickBooks, Sage, Procore
2w
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Senior Customer Success Manager
Miami, Florida, United States
OnsiteFull Time
5+ YOE5+ years enterprise customer success/SAM experience in B2B SaaS, managing enterprise portfolios, driving renewals and expansion, executive relationship-building, commercial mindset, CRM/platform proficiency, and ability to travel 20-25%.
Salesforce, Gainsight, HubSpot
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Customer Success Manager
Miami, Florida, United States
HybridFull Time
2+ YOE2+ years managing influencer/creator campaigns or SaaS customer success; experience with onboarding, adoption, renewals, churn reduction; familiarity with CMS and e-signature workflows; strong written/verbal communication.
DocuSign, CMS, Pulse
1mo
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
1mo
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Customer Success Manager - NORAM/LATAM
Miami, Florida, United States
RemoteFull Time
2+ YOE2+ years in customer success or related customer-facing B2B SaaS roles; experience with enterprise accounts, adoption, enablement, retention, and churn risk identification; strong communication and cross-functional collaboration.
Salesforce, Zoho, Jira, Confluence
1mo
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*Construction Customer Success Manager
Denver or Miami or Israel
HybridFull Time
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong written/verbal communication, independent ownership of customers, ability to work in a fast-paced startup.
Buildots, BIM
2mo
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Customer Success Manager, Enterprise
United States or New York City or Seattle or Los Angeles or Miami or San Francisco
$100k-$110k/yr OnsiteFull Time
3+ YOE3+ years customer-facing experience (account management or sales), strong communication and project/account planning skills, experience in regulated markets (fintech/insurance) or cybersecurity, product and data aptitude, experience with Splunk/Looker or investigating API transactions, ~20% travel.
Splunk, Looker
2mo
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Senior Customer Success Manager
Austin or Miami or United States
OnsiteFull Time
6+ YOE6+ years combined grocery retail and account management or retail operations experience; strong communication and presentation skills; able to travel 30-40%; CRM (Salesforce) experience; bachelor\u0002s preferred.
CRM, Salesforce
2w
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Customer Success Manager, Mid Market
Miami, Florida, United States
HybridFull Time
1+ YOERequires 1–3+ years of customer-facing SaaS or high-growth experience, high-volume account management, strong prioritization, communication, presentation, and customer retention skills.
HubSpot, Zendesk, Jira, ServiceNow, AWS
6d
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Manager, Strategic Customer Success - AI Security
Miami, Florida, United States
OnsiteFull Time
7+ YOE3+ MgmtRequires 7+ years in customer success, technical account management, solutions engineering, or related enterprise SaaS roles; 3+ years leading customer-facing technical teams; cybersecurity, networking, cloud, SASE, or AI security expertise.
SASE
2mo
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Customer Success Representative
Boca Raton or Orlando
OnsiteFull Time
3+ YOE3+ years customer success/account management and telecom experience preferred; CRM proficiency (Microsoft Dynamics 365), strong verbal/written communication, relationship building, problem solving, AR exposure, bachelor's degree or relevant experience.
CRM, Microsoft Dynamics 365
1w
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Customer Success Manager Senior Specialist
Miami or Irving
HybridFull Time
7+ YOEBachelor's degree or equivalent experience; 7+ years of customer-facing experience, strong communication, problem-solving, business acumen, project management, Excel and PowerPoint proficiency, and knowledge of Amadeus solutions.
Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Customer Success Manager for USA (SaaS)
Miami or North America or South America
$70k-$80k/yr HybridFull Time, Permanent
2+ YOE2+ years in customer success (SaaS preferred), bilingual English/Spanish, CRM (HubSpot) and Google Suite familiarity, strong communication, analytics, and consultative selling skills.
HubSpot, Google Suite
1mo
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Customer Success Lead
Fort Lauderdale or Holmdel or Verona
$65k-$80k/yr HybridFull Time
1+ YOE1+ year client-facing experience, college degree preferred; strong relationship building, conflict resolution, project management, CS metrics knowledge, and excellent communication.
CentralReach, Salesforce, Microsoft Outlook, Electronic Medical Records (EMR), Electronic Health Records (EHR)
2mo
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Customer Success Manager, Brazil
Miami or United States or Brazil or Israel
RemoteFull Time
5+ YOENative Portuguese and fluent English; 5+ years client-facing experience implementing SAP or Oracle EBS; SaaS CSM/Technical Account Manager experience preferred; skills in renewals, upsell, SDLC/DevOps knowledge, and strong communication.
SAP, Oracle EBS, Seemore, DevOps
2mo
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RVP, Customer Success
Miami or London or Madrid
RemoteFull Time
Procurement domain expertise with Ariba/Coupa/ERP experience, executive presence with Fortune 500 clients, product mastery, strong influencing and communication skills, proficiency in Google and Microsoft suites, CRM experience; Bachelor's or advanced degree preferred.
Ariba, Coupa, SAP, Oracle, Taulia, Google Suite, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Customer Relationship Management (CRM)
2mo
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
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