456 customer success manager jobs at 277 companies in Vallejo, CA
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yrRemoteFull Time
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
Germany or New York City or San Francisco or Dallas
€65k-€80k/yrRemoteFull Time
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Radiant Logic: Providing an identity data platform to unify identity information.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or enterprise infrastructure company; IAM knowledge, executive communication, analytical skills, and Salesforce, Microsoft Office, and customer success platform experience.
Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero, Identity and Access Management (IAM), Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM)
Roger Healthcare: AI clinical documentation platform for home health clinicians.
3+ YOE3+ years in customer-facing, operations, or success roles; strong communicator, detail-oriented, data comfortable, fast learner, startup-ready; healthcare exposure a plus.
Bodhium Labs: Applied AI lab building predictive tools for AI search visibility.
5+ YOERequires customer success or consultative sales expertise, executive relationship building, account growth, analytical and storytelling skills, product collaboration, and 5–8 years in technology or consulting preferred.
Harvey: AI platform for legal research and document analysis.
Experience in management consulting or enterprise SaaS customer success, change management for large technology projects, strong communication and strategic planning, ability to influence executives.
Merge: Unified API platform for connecting B2B software integrations.
6+ YOE6+ years in customer success or account management for technical software; experience with enterprise SaaS customers (800+ employees); ability to manage up to 30 enterprise customers, escalate/resolution skills, and operate autonomously.
Anthropic: Developing safe and reliable artificial intelligence systems.
7+ YOE2+ MgmtRequires 7+ years in customer success, account management, or customer-facing roles, 2+ years managing teams, enterprise portfolio experience, AI/ML fluency, and a bachelor's degree or equivalent experience.
Assort Health: Automating healthcare call centers with specialty-specific AI agents.
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
Collate: AI document generation platform for the life sciences industry.
5+ YOE5+ years in metrics-owning customer success, ideally enterprise software, with retention or expansion results; full-lifecycle experience, health-score modeling, forecasting, Excel/Sheets fluency, and excellent communication.
Menlo Research: Building open-source humanoid robots and AI locomotion software.
3+ YOERequires 3+ years in customer success, account management, or growth; proven adoption, retention, and expansion results; strong communication, relationship-building, storytelling, and customer advocacy skills.
Relevance AI: Platform for building and managing autonomous AI agent workforces.
3+ YOE3+ years in customer success or post-sales for B2B SaaS, experience with enterprise customers, strong relationship, discovery and strategic account management skills, and AI/product fluency.