16 customer success operations manager jobs at 14 companies in Apache Junction, AZ

1w
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Manager, Customer Success Operations
Sarasota or Overland Park or Scottsdale
HybridFull Time
Tenex
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Velaris, Gainsight, Planhat, ChurnZero, Salesforce
2mo
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Director, Customer Success
Ottawa or Mesa
RemoteFull Time
Versaterm
Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
1w
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Operations Manager - Customer Success
Phoenix, Arizona, United States
OnsiteFull Time
Townsquare Interactive
Townsquare InteractiveNYSE: TSQ: Digital marketing services and management software for small businesses.
5+ YOERequires 5+ years of leadership experience in a SaaS or digital marketing environment, strong team management, communication, presentation, analytical, problem-solving, and call-volume planning skills.
business management software
2mo
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Customer Success Director
Draper or Scottsdale
HybridFull Time
SIMCO Electronics
SIMCO Electronics: Providing high-precision instrument calibration and quality management software.
Leads customer success teams; 2nd level management experience; 50% travel; BA/BS in Business or Engineering; strong communication and analytical skills.
2mo
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Director, Customer Success
Mesa or Ottawa
HybridFull Time
Versaterm
Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ MgmtLead a multi-segment Customer Success org; drive adoption, renewal, and expansion; collaborate cross-functionally to align with growth.
2w
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Customer Success Manager, SMB
Boston or Tempe or Chicago or United States or Colorado or Illinois or New York City or Los Angeles or San Francisco
$26-$38/hr HybridFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
2+ YOERequires 2+ years in client-facing sales, outbound sales, business operations, or account management; experience owning accounts, meeting targets, using Salesforce or similar CRM, and working with Google Sheets or Microsoft Excel.
Salesforce, Google Sheets, Microsoft Excel, Covey
2mo
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Director of Planning and Customer Success
Carefree, Arizona, United States
OnsiteFull Time
CIVANA
CIVANA: A wellness resort providing spa services and fitness programs.
5+ years leading customer success or guest services; experience in high-volume multi-channel operations; Zendesk proficiency; revenue ownership; analytics; leadership.
Zendesk
4w
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Global Vice President of Customer Success
Phoenix, Arizona, United States
RemoteFull Time
Dot Compliance
Dot Compliance: AI-powered electronic quality management system for life sciences.
10+ YOE7+ MgmtBachelor's degree required (MBA preferred),10+ years B2B SaaS customer success,7+ years leading global teams,life sciences experience preferred,executive presence and strong strategic and operational skills.
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
3mo
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Sr. Product Operations Manager
Scottsdale, Arizona, United States
OnsiteFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOEBachelor's or equivalent; 5+ years in product operations; cross-functional with engineering, operations, finance, and customer success; able to travel 5-10%.
2d
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
Milliman
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
1w
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Director Of Client Success
Goodyear or Arizona
$60k/yr OnsiteFull Time
Mountainy
Mountainy: Full-service third-party logistics and print-on-demand fulfillment provider.
Resourceful, accountable problem-solver able to learn new software, manage multiple client priorities, troubleshoot operational issues, and lead client success representatives.
ShipHero, Shopify, Warehouse Management System (WMS), Google Meet
2d
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Customer Experience Optimization Specialist
Tempe, Arizona, United States
OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
3+ YOEPreferred bachelor's degree and 3–5 years in customer experience, support operations, knowledge management, business analysis, customer success, or continuous improvement. Requires data analysis, reporting, dashboards, collaboration, and stakeholder management.
chatbot, CRM, Voice of Customer (VOC)
1mo
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Program Manager (Client Delivery & Operations) (AZ, Scottsdale)
Scottsdale, Arizona, United States
OnsiteFull Time
GMI: Provides security-focused managed IT and cybersecurity services for businesses.
2+ YOE2+ years in project/program coordination, account management, or customer success; PM fundamentals, strong communication, organization, and problem-solving skills.
1w
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Assistant General Manager (PHX)
Phoenix, Arizona, United States
$85k-$125k/yr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Provides biometric identity verification for seamless travel and access.
5+ YOE5+ MgmtRequires 5+ years of leadership in a high-volume customer-facing environment, salaried and hourly employee management, KPI reporting, strong communication and organizational skills, and successful government background investigation.
2mo
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Growth Partner
Tempe or United States
OnsiteFull Time
Basata
Basata: AI agents automating administrative tasks for healthcare practices.
5+ YOE5+ years in customer success or account management; healthcare workflows expertise; proven book of business ownership and retention/growth accountability; strong coaching and training skills; CRM/data-driven; excellent communication.
CRM (HubSpot), CRM