2,257 customer experience manager jobs at 851 companies in Apache Junction, AZ
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Manager Customer Experience
Phoenix, Arizona, United States
HybridFull Time
MITER Brands: Manufacturer of residential windows, doors, and fenestration products.
5+ YOESenior leader with 5+ years in sales/customer experience/service or manufacturing (window/door/building products); proven leadership, CRM and customer-journey experience; strong communication, coaching, and program design skills; bachelor’s degree preferred.
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Manage front-end store operations, lead omnichannel processes, coach and onboard team members, execute inventory/cash/shrink procedures, run in-store events, and perform physical retail tasks (lifting, standing, stocking).
10X Health System: Providing personalized wellness protocols through genetic and blood analysis.
3+ YOE3+ Mgmt3+ years call center leadership with BPO management; CX content ownership; advanced CRM and reporting skills; ability to design workflows, build dashboards, and drive operational accountability.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Brilliant EarthNASDAQ: BRLT: Retailer of ethically sourced diamonds and fine jewelry.
Retail management experience, team leadership, recruiting and coaching, CRM proficiency, BA preferred, strong communication, organization, and customer-service skills.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Victoria's Secret & Co.NYSE: VSCO: Retailer of lingerie, apparel, and beauty products.
Lead the sales floor and drive top-line sales through coaching, performance management, selling, and operational execution; must be able to lift 40 lbs, work nights/weekends, and preferably have 3+ years retail leadership experience.
Honeywell InternationalNASDAQ: HON: Designs and manufactures technologies for aerospace, buildings, and industry.
4+ YOEMinimum 4 years in high-volume customer support/call center; proficiency with CRM, case management, data analysis; Salesforce, SAP, ERP experience; de-escalation, leadership, and analytical skills.
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yrOnsiteFull Time
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
4+ YOEBachelor's preferred; 4+ years experience in CX, program management, operations or related; VOC and CX metrics experience; strong analytical, communication, and cross-functional collaboration skills.
SelectBlinds: Direct-to-consumer retailer of custom handcrafted window coverings and blinds.
Entry-level customer service role; typing 40 WPM, basic Microsoft applications, ability with fractions/measurements, strong verbal/written communication; previous customer service or sales preferred; project management and customer-focused mindset.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word
Harbour Outdoor: A family-owned luxury outdoor furniture brand that designs and manufactures collections in-house.
2+ YOE2+ years order or project management experience in trade/wholesale/contract/hospitality, strong communication, self-management, proficiency with NetSuite or similar ERP, ability to manage high-volume, custom and COM orders.
Sonora Quest Laboratories: Provides clinical laboratory testing and diagnostic services in Arizona.
7+ YOE4+ MgmtBachelor's degree required, 7+ years leading customer experience programs, 4+ years managing direct reports, strong data/analytics and budget management skills, experience with service operations and customer metrics, excellent communication.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Chamberlain UniversityNYSE: CVSA: A provider of services supporting online higher-education operations and student services.
3+ YOEBachelor's degree, 3–5 years related experience with mid-level management experience; strong customer service, project management, and web/technical troubleshooting skills; advanced Microsoft Office skills.