34 customer success operations manager jobs at 23 companies in Aromas, CA
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Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yr OnsiteFull Time
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
1w
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Customer Success Program Manager
Palo Alto, California, United States
RemoteFull Time
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
Agentic AI, Asana, Jira, Salesforce, Snowflake
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
2mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
3d
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Senior Customer Success Director
Charlotte or Palo Alto or Washington or New York City or Boston or Atlanta
$150k-$185k/yr HybridFull Time
8+ YOEBachelor’s degree in financial compliance or STEM required; master’s preferred. Requires 8–10 years managing enterprise customer relationships in complex financial institutions, plus regulatory, data, deployment, and AI knowledge.
SaaS, AI, Data Science, Machine Learning, Excel
1mo
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Principal, Business Operations, Customer Success
San Diego or Mountain View
$196k-$266k/yr OnsiteFull Time
8+ YOE8+ years in strategy, operations, consulting, finance or analytics; strong business and financial acumen, data-driven decision making, stakeholder management and communication skills.
1w
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Vice President, Customer Success (Provider)
Orange County or Tampa or Columbus or Philadelphia or Menlo Park
HybridFull Time
10+ YOE7+ MgmtBachelor's degree and 10–15 years in healthcare, including 7+ years in customer-facing health system leadership. Requires manager-of-managers experience, health system operations expertise, implementation, change leadership, and executive communication.
Microsoft, HIPAA, CMS
3w
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Director, Customer Success -Gas (Americas)
Santa Clara or United States
$170k-$190k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in gas utility, pipeline safety, leak survey, or methane emissions work; 8+ years in stakeholder-facing roles; 3+ years leading teams; engineering bachelor's degree or equivalent; PHMSA and state PUC knowledge.
Advanced Mobile Leak Detection (AMLD), Flexible Spending Account (FSA), Health Savings Account (HSA), Cavity Ring-Down Spectroscopy (CRDS)
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
2w
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Revenue Operations Manager
San Francisco or Menlo Park
$130k-$155k/yr OnsiteFull Time
5+ YOERequires 5+ years in revenue, sales, or customer success operations; CRM experience; SQL/Python coding; AI coding assistant use; and exposure to at least two revenue operations areas.
Claude Code, Salesforce, HubSpot, SQL, Python
1w
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Director of Customer Experience and Success
Monterey or San Luis Obispo or Monterey County or San Benito County or Santa Cruz County or San Luis Obispo County or Santa Barbara County
$158k-$243k/yr HybridFull Time
10+ YOE3+ MgmtBachelor's degree and 10 years of progressively responsible leadership experience in customer experience, operations, utilities, public agencies, sustainability, or related fields; 3 years supervising professional staff required.
Salesforce, Marketing Cloud, Tableau, AI, CRM
1w
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Customer Retention Manager
Palo Alto, California, United States
$173k-$259k/yr OnsiteFull Time
8+ YOERequires 8+ years in renewals, customer success, account management, or customer operations, with SaaS experience preferred; strong analytical, commercial, communication, negotiation, and cross-functional leadership skills.
Salesforce, Gainsight, Tableau, Microsoft Power BI, Looker
2w
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Principal, Success Portfolio Design & Transformation
Mountain View or United States
$152k-$239k/yr HybridFull Time
8+ YOERequires 8+ years in strategy, business or customer success operations, consulting, or organizational design; enterprise customer success or GTM strategy; transformation leadership; analytical, storytelling, portfolio, and adoption-framework expertise.
1mo
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Operations Partner Manager
Mountain View or San Francisco
$159k-$196k/yr HybridFull Time
6+ YOE6-8+ years in partner operations, customer success, or account management; proven governance and program management; executive communication; analytical skills; cross-functional problem solving.
1mo
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Platform Product Operations Manager (Music Distribution) - TikTok (San Jose)
San Jose, California, United States
$109k-$288k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in user operations/customer success with 2+ years leading teams; experience scaling user operations for platforms, strong analytical and cross-functional skills, music industry/distribution familiarity preferred.
DDEX, ISRC, UPC
1w
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Director, Strategy and Operations of Account Health Management
Santa Clara or North America
$199k-$273k/yr HybridFull Time
8+ YOERequires 8+ years across management consulting, Customer Success Operations, Revenue Operations, or digital transformation in complex enterprise or SaaS environments, with AI implementation and workflow redesign expertise.
AI, User Acceptance Testing (UAT)
2w
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Deployment Manager
Mountain View or New York City or San Francisco
$120k-$150k/yr HybridFull Time
2+ YOERequires 2–5+ years in implementation, operations, consulting, customer success, solutions engineering, or similar customer-facing work, plus project management, communication, organizational, and cross-functional skills.
EHRs, Athena, Epic, eCW, ModMed
5d
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Community Manager
Manchester or Boston or New York City or Chicago or Menlo Park or London or Tokyo
OnsiteFull Time
2+ YOERequires 2+ years in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and relationship-building skills.
HubSpot, Salesforce
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