47 customer success operations manager jobs at 43 companies in Cotati, CA
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
1w
Save
Mark Applied
Hide
Customer Success Strategy & Operations, Sr. Manager
San Francisco, California, United States
$154k-$209k/yr OnsiteFull Time
8+ YOE8+ years in revenue/business or customer success operations, expertise in forecasting, pipeline management, CRM data integrity, executive advising, and scalable process design.
Salesforce, Gainsight
1mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
3mo
Save
Mark Applied
Hide
Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
2mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
HubSpot
1mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
3+ YOE3+ years in customer-facing, operations, or success roles; strong communicator, detail-oriented, data comfortable, fast learner, startup-ready; healthcare exposure a plus.
1mo
Save
Mark Applied
Hide
Enterprise Customer Success Manager
San Francisco, California, United States
$175k-$200k/yr OnsiteFull Time
6+ YOE6+ years in customer success or account management for technical software; experience with enterprise SaaS customers (800+ employees); ability to manage up to 30 enterprise customers, escalate/resolution skills, and operate autonomously.
Merge Unified, Merge Agent Handler, Merge Gateway, API, LLMs
2mo
Save
Mark Applied
Hide
Senior Manager, Customer Success
San Francisco, California, United States
$195k-$231k/yr HybridFull Time
8+ YOE5+ Mgmt5+ years managing CS teams in SaaS, 8+ years in customer success/account management or post-sales roles, quota experience, enterprise lifecycle and retention expertise, data-driven operational judgment, and cross-functional leadership.
2w
Save
Mark Applied
Hide
Customer Success Manager
San Francisco or New York City
$120k-$150k/yr OnsiteFull Time
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
1mo
Save
Mark Applied
Hide
Customer Success Account Manager
Berkeley, California, United States
$115k-$150k/yr HybridFull Time
3+ YOE3+ years in customer success or technical account management, enterprise account experience, supply chain/logistics background preferred, strong communication, KPI/operational-data literacy, Asana/Jira Service Management familiarity, willingness to travel ~30%.
Asana, Jira Service Management
2w
Save
Mark Applied
Hide
Customer Success Manager - San Francisco
San Francisco, California, United States
$85k-$135k/yr OnsiteFull Time
Proven customer success experience owning accounts, driving adoption and retention in early-stage B2B SaaS; strong communication, CRM hygiene, and operational discipline.
CRM, DMS
1mo
Save
Mark Applied
Hide
Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
2mo
Save
Mark Applied
Hide
Customer Success Leader
San Francisco, California, United States
OnsiteFull Time
6+ YOE6+ years in customer success or post-sales; experience hiring/managing a team; ownership of retention/utilization targets; able to engage VP/C-level stakeholders; proven time-to-value delivery and expansion.
1w
Save
Mark Applied
Hide
Head of Customer Success
San Francisco or San Francisco
OnsiteFull Time
6+ YOE4+ MgmtRequires 6+ years in customer success and 4+ years managing customer-facing SaaS teams, with experience building operations, managing performance, and developing scalable processes and tools.
Intercom, Salesforce, Notion
2w
Save
Mark Applied
Hide
Customer Success Manager, SMB
Boston or Tempe or Chicago or United States or Colorado or Illinois or New York City or Los Angeles or San Francisco
$26-$38/hr HybridFull Time
2+ YOERequires 2+ years in client-facing sales, outbound sales, business operations, or account management; experience owning accounts, meeting targets, using Salesforce or similar CRM, and working with Google Sheets or Microsoft Excel.
Salesforce, Google Sheets, Microsoft Excel, Covey
2w
Save
Mark Applied
Hide
Product Success Senior Manager, Strategy & Operations T0
San Francisco, California, United States
$180k-$270k/yr HybridFull Time
Deep accounting fluency (ASC 606), customer-facing implementation experience, ability to configure AI systems and map accounting logic, strong organization and stakeholder management, data/analytics proficiency; CPA preferred.
APIs, ERPs
2mo
Save
Mark Applied
Hide
VP of Customer Success
Walnut Creek, California, United States
$245k-$263k/yr HybridFull Time
Lead post-sales organization, build playbooks, scale Account Management, Enablement, and Technical Support; drive retention and expansion across growth phase.
1mo
Save
Mark Applied
Hide
Client Success Delivery Manager
United States or San Francisco or Montreal or Bangalore
$77k-$139k/yr RemoteFull Time
2+ YOE2+ years supporting B2B/enterprise clients in client success, account management, consulting, or operations. Strong project management, cross-functional coordination, data synthesis, and client-facing communication skills.
1w
Save
Mark Applied
Hide
Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
2w
Save
Mark Applied
Hide
Director of Customer Success
Berkeley, California, United States
HybridFull Time
Proven ownership of PLG activation and enterprise CS motions; build activation playbooks, onboarding, health scoring, conversion funnels; analyze activation data; hire and lead activation and CS teams; experience with technical B2B/PLG products.
Explore Jobs