361 customer success manager jobs at 241 companies in Cotati, CA

4d
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
3w
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Customer Success Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Coframe
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
OpenAI
3d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
3d
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Customer Success Manager
United States or San Francisco
$75k-$110k/yr RemoteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer success, account management, onboarding, or customer-facing technology roles. Requires account ownership, communication, problem-solving, retention, and cross-functional collaboration.
Online Ordering, mobile apps, loyalty, CRM
1mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
1w
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
Pearl Health
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
2mo
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Customer Success Manager
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
HubSpot
2mo
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Customer Success Manager
San Francisco, California, United States
$90k-$130k/yr OnsiteFull Time
Mach9
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Google Workspace, Notion, Pylon, HubSpot, SQL
3mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Worktrace AI
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Sentry, PostHog, Supabase
6d
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Customer Success Manager (1362)
San Rafael or Paris
OnsiteFull Time
Radiant Logic
Radiant Logic: Providing an identity data platform to unify identity information.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or enterprise infrastructure company; IAM knowledge, executive communication, analytical skills, and Salesforce, Microsoft Office, and customer success platform experience.
Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero, Identity and Access Management (IAM), Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM)
1mo
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Customer Success Manager
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
Roger Healthcare
Roger Healthcare: AI clinical documentation platform for home health clinicians.
3+ YOE3+ years in customer-facing, operations, or success roles; strong communicator, detail-oriented, data comfortable, fast learner, startup-ready; healthcare exposure a plus.
3w
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Majors Customer Success Manager
San Francisco, California, United States
$180k-$210k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience in management consulting or enterprise SaaS customer success, change management for large technology projects, strong communication and strategic planning, ability to influence executives.
1mo
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Enterprise Customer Success Manager
San Francisco, California, United States
$175k-$200k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
6+ YOE6+ years in customer success or account management for technical software; experience with enterprise SaaS customers (800+ employees); ability to manage up to 30 enterprise customers, escalate/resolution skills, and operate autonomously.
Merge Unified, Merge Agent Handler, Merge Gateway, API, LLMs
2mo
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Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
Assort Health
Assort Health: Automating healthcare call centers with specialty-specific AI agents.
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
3w
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Customer Success Manager
San Francisco, California, United States
$141k-$200k/yr OnsiteFull Time
Collate
Collate: AI document generation platform for the life sciences industry.
5+ YOE5+ years in metrics-owning customer success, ideally enterprise software, with retention or expansion results; full-lifecycle experience, health-score modeling, forecasting, Excel/Sheets fluency, and excellent communication.
Excel, Sheets
2mo
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Founding Customer Success Manager
San Francisco, California, United States
$185k-$225k/yr OnsiteFull Time
Gumloop
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
2w
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Customer Success Manager - SF
San Francisco, California, United States
$130k-$200k/yr HybridFull Time
Relevance AI
Relevance AI: Platform for building and managing autonomous AI agent workforces.
3+ YOE3+ years in customer success or post-sales for B2B SaaS, experience with enterprise customers, strong relationship, discovery and strategic account management skills, and AI/product fluency.
1mo
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Builder - Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
Reevo
Reevo: AI-native revenue operating system for go-to-market teams.
3+ YOE3+ years in Customer Success/Account Management/Consulting in B2B SaaS, bachelor’s (or equivalent) preferred, strong communication, data-driven account management, AI/product fluency, and ability to manage complex portfolios.