43 customer success operations manager jobs at 36 companies in Lancaster, TX
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Director, Customer Success Operations
Dallas, Texas, United States
$56k-$172k/yr RemoteFull Time
8+ YOE3+ MgmtRequires 8+ years in Customer Success, Operations, Revenue Operations, or related functions; 3+ years of people leadership; SaaS or technology-enabled operations scaling; analytical, cross-functional, and change management expertise.
Salesforce, Gainsight, AI
1mo
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Senior Manager, Customer Success (R5273)
Dallas, Texas, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success, operations, account or program management, aviation, defense, aerospace, or related technology; 5+ years leading customer-facing teams; ability to obtain U.S. security clearance and travel up to 15%.
Salesforce, Gainsight, Jira, Confluence, Tableau, Power BI
1mo
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Customer Success Manager
Dallas, Texas, United States
HybridFull Time
2+ YOE2+ years in freight operations/dispatch or logistics customer success, strong documentation and communication, knowledge of TMS/platforms, accessorial billing experience, ability to meet tight SLAs.
Apollo, TMS, Navisphere, RXO, TQL
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VP, Customer Success
Dallas or United States
RemoteFull Time
Experienced SaaS customer success leader able to build and scale onboarding, success, and support; design tech-touch motions; run consultative QBRs; and establish KPI-driven operating systems.
2mo
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Senior Manager, Customer Success (R5273)
Dallas, Texas, United States
$144k-$216k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success/operations or related fields,5+ years leading customer-facing teams,experience with escalations and critical-account programs,ability to travel up to 15% and obtain U.S. security clearance.
Salesforce, Gainsight, Jira, Confluence, Tableau, Power BI
2w
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Success Manager
Dallas, Texas, United States
HybridFull Time
3+ YOERequires 3+ years in sales, account management, operations, or revenue-focused customer success; target achievement; Microsoft Office proficiency; CRM experience preferred; and regular territory travel.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
3w
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Client Success Manager
Plano, Texas, United States
HybridFull Time
4+ YOERequires 4+ years in customer success, account management, or client relations; health plan operations or care management systems experience; strong analytical, organizational, communication, and multitasking skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Salesforce, Zoho, Microsoft Dynamics
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Senior Manager, Client Success
Dallas, Texas, United States
HybridFull Time
6+ YOE3+ MgmtRequires 6+ years in client success, account management, operations, or related work and 3+ years leading people. Experience with complex client relationships, KPIs, SLAs, escalations, and cross-functional operations required.
1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
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Supv Customer Success Interaction Services US
Dallas, Texas, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years in contact/call center or management/customer service operations; leadership, coaching, communication, analytical skills; familiarity with Service Cloud, Ring Central/Vonage, CRM, Workforce Management, Microsoft Office, and Tableau.
Service Cloud, Ring Central, Vonage, Customer Relationship (CRM) systems, Workforce Management, Microsoft Office, Tableau
2mo
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Senior Customer Success Specialist - Financial Audit
Coppell or Riverwoods or Kennesaw or Wichita
$71k-$125k/yr HybridFull Time
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.
CCH, Salesforce, Certinia
1mo
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Head of Customer Success and Support Ops
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yr RemoteFull Time
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
5d
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Operations Manager
Dallas, Texas, United States
HybridFull Time
2+ YOERequires 2–4 years in customer success, account management, consulting, operations, or S&O roles, plus strong communication, prioritization, relationship-building, analytical, and problem-solving skills. Dallas-based.
2w
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
3mo
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Client Logistics Manager
Los Angeles or Dallas
$94k-$122k/yr RemoteFull Time
Customer success management experience; ability to manage client programs, timelines, and communications; strong organization and collaboration skills.
2w
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Digital Success Lifecycle Programme Manager
Dallas, Texas, United States
OnsiteFull Time
6+ YOEBachelor’s degree or equivalent experience; 6–10 years in program management, product management, operations, customer success, consulting, business analysis, or customer marketing; strong communication, organization, and collaboration skills.
Gainsight Journey Orchestrator, Salesforce CRM
6d
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Partner Success & Implementation Specialist
Dallas, Texas, United States
$55k-$65k/yr HybridFull Time
2+ YOERequires 2–4 years in account management, partner success, or high-level customer service, with strong communication, de-escalation, project management, organization, problem-solving, and systems skills.
API
6d
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Retention Operations Program Manager (789568)
Boise or Plano
HybridFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in sales operations, program management, customer success, or renewal programs in B2B technology, SaaS, or telecom, plus cross-functional program leadership and English fluency.
Salesforce, Gainsight, Lean, Six Sigma
1mo
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Law Schools Founding CSM
Dallas, Texas, United States
$140k-$160k/yr HybridFull Time
3+ YOE3+ years in customer success or account management, strong training and presentation skills, operator mindset, experience building tech-touch programs, comfortable across time zones.
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