73 customer success operations manager jobs at 60 companies in Texas
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Director, Customer Success Operations
Dallas, Texas, United States
$56k-$172k/yrRemoteFull Time
PowerSchool: Provides cloud-based software platforms for K-12 education management.
8+ YOE3+ MgmtRequires 8+ years in Customer Success, Operations, Revenue Operations, or related functions; 3+ years of people leadership; SaaS or technology-enabled operations scaling; analytical, cross-functional, and change management expertise.
Outpost: Operating a national network of tech-enabled truck terminals.
5+ YOE5+ years in customer success/implementation/operations with logistics or yard operations experience; strong discovery, operational data literacy, and ability to run hypercare; willingness to travel 30–40%.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
SHI International: Global provider of IT solutions, hardware, and software services.
2+ YOEBachelor's degree or equivalent experience, 2+ years in sales, customer success, account management, cloud services, or consulting, and 1+ year advising on Microsoft technologies or cloud services.
Microsoft Azure, Microsoft 365, Microsoft Dynamics CRM, Microsoft Cloud Adoption Framework, FinOps, Reserved Instances (RI), Savings Plans
Pennsylvania or Georgia or Texas or Tennessee or Illinois or New York or North Carolina or Virginia or Massachusetts or Minnesota or Florida
$161k-$378k/yrRemoteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
8+ YOEBachelor's degree or equivalent and 8+ years of related experience in customer success, strategic account management, success planning, cloud operations, and customer adoption; occasional domestic travel required.
HPE GreenLake, Public Cloud Architecture, ITIL, ITSM, Agile, DevOps
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2+ years customer service/training/operations experience; experience with Zendesk, Salesforce, Confluence a plus; strong communication, problem-solving, training and account management skills; ability to lift 25 lbs and work in-office in Austin, TX.
Nevoya: Operates a zero-emissions electric truck fleet for freight logistics.
2+ YOE2+ years in freight operations/dispatch or logistics customer success, strong documentation and communication, knowledge of TMS/platforms, accessorial billing experience, ability to meet tight SLAs.
Key Data Dashboard: Real-time data analytics for the short-term rental industry.
Experienced SaaS customer success leader able to build and scale onboarding, success, and support; design tech-touch motions; run consultative QBRs; and establish KPI-driven operating systems.
Shield AI: Develops autonomous flight software and unmanned aircraft for defense.
10+ YOE5+ Mgmt10+ years in customer success/operations or related fields,5+ years leading customer-facing teams,experience with escalations and critical-account programs,ability to travel up to 15% and obtain U.S. security clearance.
Salesforce, Gainsight, Jira, Confluence, Tableau, Power BI
Pennsylvania or Georgia or Texas or Tennessee or Illinois or New York or North Carolina or Virginia or Massachusetts or Minnesota or Florida
$161k-$378k/yrRemoteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
8+ YOEBachelor's degree or equivalent, 8+ years of direct experience, customer success and large-account management expertise, cloud operating model knowledge, and familiarity with ITIL/ITSM, Agile, DevOps, and public cloud architecture.
HPE GreenLake, ITIL, ITSM, Agile, DevOps, Public Cloud Architecture, Public Cloud Operations
Upshop: SaaS platform for grocery and retail store operations optimization.
6+ YOE6+ years combined grocery retail and account management or retail operations experience; strong communication and presentation skills; able to travel 30-40%; CRM (Salesforce) experience; bachelor\u0002s preferred.
ICON: Develops robotic systems for 3D printing homes and buildings.
8+ YOEBachelor's degree in a related field and 8+ years in customer-facing, account coordination, project coordination, or operations support roles. Requires CRM or project platform proficiency, strong organization, communication, and documentation skills.
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
MDVIP: Provides personalized, concierge-style primary care medical services.
3+ YOERequires 3+ years in sales, account management, operations, or revenue-focused customer success; target achievement; Microsoft Office proficiency; CRM experience preferred; and regular territory travel.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Massachusetts or Michigan or Nebraska or New Jersey or Nevada or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Washington or Wisconsin
$180k-$220k/yrRemoteFull Time
Zocks: AI platform automating administrative workflows for financial advisors.
8+ YOE4+ Mgmt8+ years in enterprise customer success or similar, 4+ years people leadership, wealthtech/fintech experience preferred, executive credibility, operational rigor, and strong interest in AI.
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
Mary Kay: Global manufacturer and direct seller of beauty and skincare products.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years in contact/call center or management/customer service operations; leadership, coaching, communication, analytical skills; familiarity with Service Cloud, Ring Central/Vonage, CRM, Workforce Management, Microsoft Office, and Tableau.
Service Cloud, Ring Central, Vonage, Customer Relationship (CRM) systems, Workforce Management, Microsoft Office, Tableau
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.