73 customer success operations manager jobs at 60 companies in Texas

2d
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Director, Customer Success Operations
Dallas, Texas, United States
$56k-$172k/yr RemoteFull Time
PowerSchool
PowerSchool: Provides cloud-based software platforms for K-12 education management.
8+ YOE3+ MgmtRequires 8+ years in Customer Success, Operations, Revenue Operations, or related functions; 3+ years of people leadership; SaaS or technology-enabled operations scaling; analytical, cross-functional, and change management expertise.
Salesforce, Gainsight, AI
3w
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Customer Success Manager
Austin, Texas, United States
$150k-$180k/yr OnsiteFull Time
Outpost
Outpost: Operating a national network of tech-enabled truck terminals.
5+ YOE5+ years in customer success/implementation/operations with logistics or yard operations experience; strong discovery, operational data literacy, and ability to run hypercare; willingness to travel 30–40%.
SQL, Snowflake, Metabase
3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
2w
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Customer Success Manager - Azure
Austin, Texas, United States
$75k-$250k/yr OnsiteFull Time
SHI International
SHI International: Global provider of IT solutions, hardware, and software services.
2+ YOEBachelor's degree or equivalent experience, 2+ years in sales, customer success, account management, cloud services, or consulting, and 1+ year advising on Microsoft technologies or cloud services.
Microsoft Azure, Microsoft 365, Microsoft Dynamics CRM, Microsoft Cloud Adoption Framework, FinOps, Reserved Instances (RI), Savings Plans
4d
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Senior Customer Success Manager
Pennsylvania or Georgia or Texas or Tennessee or Illinois or New York or North Carolina or Virginia or Massachusetts or Minnesota or Florida
$161k-$378k/yr RemoteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
8+ YOEBachelor's degree or equivalent and 8+ years of related experience in customer success, strategic account management, success planning, cloud operations, and customer adoption; occasional domestic travel required.
HPE GreenLake, Public Cloud Architecture, ITIL, ITSM, Agile, DevOps
1mo
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Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
Compass
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2+ years customer service/training/operations experience; experience with Zendesk, Salesforce, Confluence a plus; strong communication, problem-solving, training and account management skills; ability to lift 25 lbs and work in-office in Austin, TX.
Zendesk, Salesforce, Confluence
4w
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Customer Success Manager
Dallas, Texas, United States
HybridFull Time
Nevoya
Nevoya: Operates a zero-emissions electric truck fleet for freight logistics.
2+ YOE2+ years in freight operations/dispatch or logistics customer success, strong documentation and communication, knowledge of TMS/platforms, accessorial billing experience, ability to meet tight SLAs.
Apollo, TMS, Navisphere, RXO, TQL
1mo
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VP, Customer Success
Dallas or United States
RemoteFull Time
Key Data Dashboard
Key Data Dashboard: Real-time data analytics for the short-term rental industry.
Experienced SaaS customer success leader able to build and scale onboarding, success, and support; design tech-touch motions; run consultative QBRs; and establish KPI-driven operating systems.
1mo
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Senior Manager, Customer Success (R5273)
Dallas, Texas, United States
$144k-$216k/yr OnsiteFull Time
Shield AI
Shield AI: Develops autonomous flight software and unmanned aircraft for defense.
10+ YOE5+ Mgmt10+ years in customer success/operations or related fields,5+ years leading customer-facing teams,experience with escalations and critical-account programs,ability to travel up to 15% and obtain U.S. security clearance.
Salesforce, Gainsight, Jira, Confluence, Tableau, Power BI
4d
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Senior Customer Success Manager
Pennsylvania or Georgia or Texas or Tennessee or Illinois or New York or North Carolina or Virginia or Massachusetts or Minnesota or Florida
$161k-$378k/yr RemoteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
8+ YOEBachelor's degree or equivalent, 8+ years of direct experience, customer success and large-account management expertise, cloud operating model knowledge, and familiarity with ITIL/ITSM, Agile, DevOps, and public cloud architecture.
HPE GreenLake, ITIL, ITSM, Agile, DevOps, Public Cloud Architecture, Public Cloud Operations
2mo
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Senior Customer Success Manager
Austin or Miami or United States
OnsiteFull Time
Upshop
Upshop: SaaS platform for grocery and retail store operations optimization.
6+ YOE6+ years combined grocery retail and account management or retail operations experience; strong communication and presentation skills; able to travel 30-40%; CRM (Salesforce) experience; bachelor\u0002s preferred.
CRM, Salesforce
2w
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Senior Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
ICON
ICON: Develops robotic systems for 3D printing homes and buildings.
8+ YOEBachelor's degree in a related field and 8+ years in customer-facing, account coordination, project coordination, or operations support roles. Requires CRM or project platform proficiency, strong organization, communication, and documentation skills.
HubSpot, Asana, Monday.com, Jira, Notion, Palantir Foundry
1mo
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Director of Customer Success
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
HubSpot CSP, EOS, INNERGY ERP, Microvellum CAD/CAM
1w
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Success Manager
Dallas, Texas, United States
HybridFull Time
MDVIP
MDVIP: Provides personalized, concierge-style primary care medical services.
3+ YOERequires 3+ years in sales, account management, operations, or revenue-focused customer success; target achievement; Microsoft Office proficiency; CRM experience preferred; and regular territory travel.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
1mo
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Customer Success Manager - Guided US Central
Texas, United States
RemoteFull Time
n8n: Open-source workflow automation and AI orchestration platform.
Enterprise post-sales experience managing a portfolio, driving onboarding, adoption, renewals and expansion; strong technical fluency, commercial acumen, operational rigor, and communication skills.
n8n, app.n8n.cloud, GitHub
2w
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Head of Enterprise Customer Success
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Massachusetts or Michigan or Nebraska or New Jersey or Nevada or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Washington or Wisconsin
$180k-$220k/yr RemoteFull Time
Zocks
Zocks: AI platform automating administrative workflows for financial advisors.
8+ YOE4+ Mgmt8+ years in enterprise customer success or similar, 4+ years people leadership, wealthtech/fintech experience preferred, executive credibility, operational rigor, and strong interest in AI.
Google Workspace, Slack, Zoom
1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
Uber
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
1mo
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Supv Customer Success Interaction Services US
Dallas, Texas, United States
OnsiteFull Time
Mary Kay
Mary Kay: Global manufacturer and direct seller of beauty and skincare products.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years in contact/call center or management/customer service operations; leadership, coaching, communication, analytical skills; familiarity with Service Cloud, Ring Central/Vonage, CRM, Workforce Management, Microsoft Office, and Tableau.
Service Cloud, Ring Central, Vonage, Customer Relationship (CRM) systems, Workforce Management, Microsoft Office, Tableau
2mo
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Senior Customer Success Specialist - Financial Audit
Coppell or Riverwoods or Kennesaw or Wichita
$71k-$125k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.
CCH, Salesforce, Certinia
1mo
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Client Success Manager
St. Petersburg or Denver or Salt Lake City or Ramsey or Dallas
$60k/yr FieldFull Time
AppWork
AppWork: Cloud-based maintenance management software for multifamily property operations.
On-site property management experience required; knowledge of maintenance operations, client onboarding/training, strong communication, proactive, and tech-savvy.

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