30 customer success operations manager jobs at 29 companies in Rowlett, TX
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Director, Customer Success Operations
Dallas, Texas, United States
$56k-$172k/yrRemoteFull Time
PowerSchool: Provides cloud-based software platforms for K-12 education management.
8+ YOE3+ MgmtRequires 8+ years in Customer Success, Operations, Revenue Operations, or related functions; 3+ years of people leadership; SaaS or technology-enabled operations scaling; analytical, cross-functional, and change management expertise.
Nevoya: Operates a zero-emissions electric truck fleet for freight logistics.
2+ YOE2+ years in freight operations/dispatch or logistics customer success, strong documentation and communication, knowledge of TMS/platforms, accessorial billing experience, ability to meet tight SLAs.
Key Data Dashboard: Real-time data analytics for the short-term rental industry.
Experienced SaaS customer success leader able to build and scale onboarding, success, and support; design tech-touch motions; run consultative QBRs; and establish KPI-driven operating systems.
Shield AI: Develops autonomous flight software and unmanned aircraft for defense.
10+ YOE5+ Mgmt10+ years in customer success/operations or related fields,5+ years leading customer-facing teams,experience with escalations and critical-account programs,ability to travel up to 15% and obtain U.S. security clearance.
Salesforce, Gainsight, Jira, Confluence, Tableau, Power BI
MDVIP: Provides personalized, concierge-style primary care medical services.
3+ YOERequires 3+ years in sales, account management, operations, or revenue-focused customer success; target achievement; Microsoft Office proficiency; CRM experience preferred; and regular territory travel.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
UberNYSE: UBER: A technology platform for transportation, delivery, and freight.
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
Mary Kay: Global manufacturer and direct seller of beauty and skincare products.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years in contact/call center or management/customer service operations; leadership, coaching, communication, analytical skills; familiarity with Service Cloud, Ring Central/Vonage, CRM, Workforce Management, Microsoft Office, and Tableau.
Service Cloud, Ring Central, Vonage, Customer Relationship (CRM) systems, Workforce Management, Microsoft Office, Tableau
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yrRemoteFull Time
SemrushNYSE: SEMR: SaaS platform for online visibility and search marketing management.
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
6+ YOEBachelor’s degree or equivalent experience; 6–10 years in program management, product management, operations, customer success, consulting, business analysis, or customer marketing; strong communication, organization, and collaboration skills.
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years in customer success or account management, strong training and presentation skills, operator mindset, experience building tech-touch programs, comfortable across time zones.
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading account management or customer success teams and executive customer relationships.
NCR VoyixNYSE: VYX: Provides checkout software and kiosks for retailers and restaurants.
5+ YOERequires 5+ years in service delivery, customer success, or operations leadership; restaurant technology expertise; executive stakeholder management; cross-functional influence; analytical, communication, and escalation-management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook
KMAC Enterprises: Operates hundreds of quick-service restaurant locations across multiple states.
Responsible for restaurant success through recruiting, training, team development, customer experience, P&L management, sales growth, and compliance with brand standards.
Vizient: Healthcare performance improvement and group purchasing organization.
2+ YOERelevant degree preferred; 2+ years of experience supporting account planning, sales or revenue operations, customer success, commercial enablement, or related functions, with strong analytical and communication skills.
GardaWorld: Provides physical security, cash management, and integrated risk services.
5+ YOEFive years of experience in business operations, strategic accounts, consulting, enterprise services, customer success, or similar leadership roles; complex client relationships, financial acumen, metrics, project management, and cross-functional influence required.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Word, Microsoft Teams, Google Workspace, Google Docs, Google Sheets, Google Drive, Gmail