Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Sr. Principal Customer Risk & Retention Strategy Manager
Bellevue, Washington, United States
$175k-$240k/yrRemoteFull Time
Smartsheet: Enterprise SaaS platform for collaborative work management and automation.
15+ YOE5+ Mgmt15+ years in customer success/sales with retention strategy experience, 5+ years people/program management, bachelor\u0002s degree (MBA preferred), strong analytics and forecasting, experience with churn mitigation and cross-functional execution, willing to travel periodically.
Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City or Canada
OnsiteFull Time
Absolute Security: Provides self-healing endpoint security and zero trust networking solutions.
3+ YOE3+ years in customer or customer-success marketing; experience with Gartner Peer Insights/G2; building customer reference and review programs; strong project management, event planning, cross-functional collaboration, and writing skills.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Veeam: Data resilience and security for hybrid cloud environments
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
Stoke Space: Developing fully reusable rockets for frequent orbital access.
5+ YOE5+ years hardware manufacturing experience; background in solutions engineering/customer success/technical account management; hands-on with MES/ERP/PLM; strong stakeholder, communication, and process design skills; travel up to 30%; ITAR eligibility required.
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Allen Institute for Artificial Intelligence: Non-profit institute developing open-source artificial intelligence for scientific impact.
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years customer success/activation experience, expertise running champion programs, workshops, and enablement; ability to design custom AI solutions and demonstrate business impact; strong facilitation and program management skills.
Writer: Platform for building and deploying enterprise generative AI agents.
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.