15 customer success program manager jobs at 13 companies in Everett, WA

1mo
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
2d
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
Outreach
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
2w
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Sr. Principal Customer Risk & Retention Strategy Manager
Bellevue, Washington, United States
$175k-$240k/yr RemoteFull Time
Smartsheet
Smartsheet: Enterprise SaaS platform for collaborative work management and automation.
15+ YOE5+ Mgmt15+ years in customer success/sales with retention strategy experience, 5+ years people/program management, bachelor\u0002s degree (MBA preferred), strong analytics and forecasting, experience with churn mitigation and cross-functional execution, willing to travel periodically.
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Customer Marketing Manager
Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City or Canada
OnsiteFull Time
Absolute Security
Absolute Security: Provides self-healing endpoint security and zero trust networking solutions.
3+ YOE3+ years in customer or customer-success marketing; experience with Gartner Peer Insights/G2; building customer reference and review programs; strong project management, event planning, cross-functional collaboration, and writing skills.
Gartner Peer Insights, G2, Salesforce, Asana
2mo
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Senior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner Organization
Mountain View or Seattle or Arlington or New York
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
1mo
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Senior Manager, Center of Expertise
Seattle or Washington or United States
$189k-$351k/yr RemoteFull Time
Veeam
Veeam: Data resilience and security for hybrid cloud environments
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
Veeam Data Platform (VDP), Veeam Data Cloud (VDC), Vault, Kasten, AWS, Azure, GCP, Kubernetes, Terraform, Pulumi, LLMOps, vector databases, NIST CSF, CIS Controls, Zero Trust Architecture, SOC 2, GDPR, HIPAA, FedRAMP, LinkedIn Learning, O’Reilly
1w
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Manufacturing Systems Manager
Kent, Washington, United States
$131k-$245k/yr OnsiteFull Time
Stoke Space
Stoke Space: Developing fully reusable rockets for frequent orbital access.
5+ YOE5+ years hardware manufacturing experience; background in solutions engineering/customer success/technical account management; hands-on with MES/ERP/PLM; strong stakeholder, communication, and process design skills; travel up to 30%; ITAR eligibility required.
MES, ERP, PLM, Boltline
2mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
1mo
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Technical Partner Onboarding Specialist, OlmoEarth
Seattle, Washington, United States
$90k-$134k/yr OnsiteFull Time, Temporary
Allen Institute for Artificial Intelligence
Allen Institute for Artificial Intelligence: Non-profit institute developing open-source artificial intelligence for scientific impact.
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
OlmoEarth, Google Earth Engine, QGIS, ArcGIS
3w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
2d
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Enterprise AI adoption lead (West)
San Francisco or Seattle
$142k-$185k/yr HybridFull Time
Writer
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years customer success/activation experience, expertise running champion programs, workshops, and enablement; ability to design custom AI solutions and demonstrate business impact; strong facilitation and program management skills.
2d
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
Writer
Writer: Platform for building and deploying enterprise generative AI agents.
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.