75 customer success program manager jobs at 58 companies in Hackensack, NJ
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Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
3mo
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Scaled Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Rogo: Provides a generative AI platform for financial institutions.
2+ YOE2-4+ years in customer success or account management; experience with scalable, digital CS; strong data, automation, and program management skills.
1mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
3w
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Customer Success Strategy & Operations Manager
San Francisco or New York
HybridFull Time
Experience in customer success/strategy and operations, strong analytical and modeling skills, capacity and staffing modeling, stakeholder and project management, ability to build scalable playbooks and metrics.
3w
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
2mo
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Customer Success Programs Manager
New York City or San Francisco
$260k/yr OnsiteFull Time
6+ YOE6-8+ years in Customer Success with digital, scaled, or programmatic CS; track record of measurable outcomes; experience shipping lifecycle programs; fluency with AI in workflows; hands-on live 1:many engagements; strong data instincts; API-first literacy.
SQL, APIs, LLMs, AI-native tooling, Scripting
2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
1mo
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Manager, Scaled Customer Success
San Francisco or New York City or United States
$147k-$234k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years in consulting, CS ops, revenue/ops, or strategy in high-growth B2B SaaS; 2+ years people management; proven experience building scalable programs; strong analytics and cross-functional leadership.
2mo
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Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
2mo
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Customer Success Manager (AI, supply chains)
New York City or United States
$100k-$150k/yr RemoteFull Time
3+ YOE3+ years customer-facing experience with enterprise software; strong workflow mapping, program management, data fluency, and communication; comfortable with AI and cross-functional technical collaboration.
2w
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Founding Customer Success Manager (Sales Enablement Team)
New York City, New York, United States
$105k-$145k/yr HybridFull Time
1+ YOEExperience in sales enablement or customer success with sales experience (minimum 1 year); strong executive presence, coaching, and program-building skills.
2mo
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Senior Manager, Student Success
New York City, New York, United States
OnsiteFull Time
5+ YOE5+ years leading and scaling operations or customer-success teams in high-growth marketplaces; experience managing small teams, handling escalations, building SOPs, and using CRMs (HubSpot, Salesforce, Airtable).
HubSpot, Salesforce, Airtable
2w
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Director, Customer Success Operations
New York City, New York, United States
$180k-$220k/yr OnsiteFull Time
8+ YOE8+ years project management experience, PMO leadership preferred, enterprise software deployment experience, strong communication, coaching, and reporting/dashboard skills.
Fibery, Jira, Asana
2mo
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Popai Health- Senior Customer Success Manager
New York City, New York, United States
$160k-$200k/yr OnsiteFull Time
Background in population health/care management/value-based care or Medicaid programs; proven customer relationship management; comfortable with product/data/engineering collaboration; data-fluent and strong storyteller; experience in early-stage or scaling startups.
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
3w
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Associate Director, MedTech Customer Success
Parsippany or Wayne
$86k-$240k/yr RemoteFull Time
5+ YOEBachelor's degree, 5+ years client-facing account/delivery/project management experience; MedTech experience preferred; must reside in country of role; strong stakeholder, analytical, and communication skills.
1mo
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Senior Trial Success Manager
United States or Canada or San Francisco or New York City or Washington
$102k-$154k/yr RemoteFull Time
8+ YOE8+ years client-facing experience with enterprise customers, Bachelor’s degree required, strong project and change management, CRM and trial execution experience, exceptional communication; PMP preferred.
Accord, Tofu, CRM
6d
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Onboarding Success Manager - Proposal Management
New York City, New York, United States
$100k-$120k/yr HybridFull Time
Manage customer onboarding, configure platform, deliver training, create project plans, and drive adoption; strong communication, project management, and proposal workflow knowledge.
2mo
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Manager, Restaurant Success
New York, New York, United States
$125k/yr OnsiteFull Time
4+ YOE2+ Mgmt4+ years in account management or customer success; 2+ years leading a team of 5+; data-driven with coaching and cross-functional experience; experience in restaurants preferred.
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