31 customer success program manager jobs at 26 companies in Illinois
2w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1d
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Customer Success Manager
Rhode Island or Austin or Denver or Georgia or Illinois
$123k-$150k/yr RemoteFull Time
10+ YOERequires 10+ years in customer success, program management, consulting, or strategic account management; executive stakeholder leadership; complex program delivery; business case, risk, and customer outcome expertise; bachelor's degree.
AI, cloud technologies, enterprise software, SaaS, automation, workflow
2w
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Program Success Manager
California or Florida or Texas or Massachusetts or Arizona or New York or Illinois
RemoteFull Time
5+ YOE5+ years in advising/customer success/coaching or consultative sales; strong emotional intelligence, proactive, able to manage high volume of student conversations and drive retention/completion.
HubSpot, Slack, Google Workspace, AI tools
2mo
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Customer Success Manager
Chicago, Illinois, United States
OnsiteFull Time
Experience in account management, software implementation, strategic customer advisory, KPI-driven program design, and renewal/expansion ownership.
4d
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Enterprise Customer Success Manager, Amazon Freight Customer Success
Santa Monica or Chicago or Bellevue
$113k-$160k/yr OnsiteFull Time
Experience selling innovative solutions, using Salesforce or similar CRM, and managing enterprise customer relationships; freight, consulting, program management, and supply chain expertise preferred.
Salesforce
1mo
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
1mo
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Partner Program Manager
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
Impartner, MindTickle, Crossbeam, Salesforce (SFDC)
1mo
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Partner Program Manager
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
Impartner, MindTickle, Crossbeam, Salesforce (SFDC)
4w
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Vice President of Customer Success
Chicago, Illinois, United States
$200k-$250k/yr OnsiteFull Time
3+ YOEMaster's in Business Administration (or equivalent) plus 3 years' management/strategy or customer success experience; experience leading strategic client engagements, team development, growth initiatives, financial analysis, and recruiting/training programs.
CRM, business intelligence tools
1mo
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Member Success Manager
Itasca, Illinois, United States
$80k-$85k/yr RemoteFull Time
4+ YOEBachelor's degree or equivalent experience,4+ years program/project or member services experience,strong relationship, communication, data-analysis skills,ability to manage multiple projects and executive-level contacts.
1mo
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Regional Head of Customer Success, NAM
Texas or California or California or New York or Massachusetts or Illinois or Tennessee or California or Minnesota
OnsiteFull Time
12+ YOEBachelor's degree,12+ years in service delivery/managed services,ITIL expertise,experience with multi-program service portfolios,senior escalation ownership,financial/commercial acumen,and transit/fare payments or regulated tech experience.
ITIL, PCI DSS, ISO 27001
1w
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
1mo
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Law Schools Founding CSM
Chicago, Illinois, United States
$140k-$160k/yr HybridFull Time
3+ YOE3+ years in customer success or account management in SaaS/legal tech preferred; strong trainer and presenter; experience building playbooks and scaled tech-touch CS programs; comfortable across time zones.
2w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
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Manager, Construction Information
United States or Michigan or Illinois or Wisconsin or Minnesota or Iowa or Missouri or Oklahoma or Texas
RemoteFull Time
7+ YOE7+ years in customer success/account management/construction management; bachelor\u0002s degree in business or construction management or equivalent experience; proven leadership managing teams; Excel and CRM experience; U.S. work authorization required.
Microsoft Excel, Microsoft Office, Salesforce
2mo
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Project Manager, Life Science Delivery
San Francisco or Knoxville or New York City or Washington or Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or Minnesota or North Carolina or New Jersey or Nevada or New York or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington
$114k-$143k/yr RemoteFull Time
3+ YOEUndergraduate degree, 3-5 years in healthcare consulting/project management/customer success, 2+ years RWE/healthcare data delivery, strong communication, stakeholder management, and data-driven problem solving.
Jira, Microsoft Project, SQL Workbench
1d
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Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
4w
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Senior Presales Business Manager - West/Central
Allen or Westminster or Colorado or California or Texas or Arizona or Illinois
$115k-$125k/yr OnsiteFull Time
6+ YOEBachelor's degree with 6+ years (or 10+ years) in sales/sales engineering/project management/customer success, ability to obtain government background clearance (CJIS), strong presentation, risk management, and stakeholder skills.
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