25 customer success program manager jobs at 22 companies in Massachusetts
3w
Save
Mark Applied
Hide
Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
2w
Save
Mark Applied
Hide
Program Success Manager
California or Florida or Texas or Massachusetts or Arizona or New York or Illinois
RemoteFull Time
5+ YOE5+ years in advising/customer success/coaching or consultative sales; strong emotional intelligence, proactive, able to manage high volume of student conversations and drive retention/completion.
HubSpot, Slack, Google Workspace, AI tools
1mo
Save
Mark Applied
Hide
Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
1d
Save
Mark Applied
Hide
Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
3w
Save
Mark Applied
Hide
Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
3d
Save
Mark Applied
Hide
Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
1mo
Save
Mark Applied
Hide
Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
2mo
Save
Mark Applied
Hide
Customer Success Manager - Medical Devices
San Francisco or Boston or Cambridge
$140k-$160k/yr OnsiteFull Time
10+ YOEEngineering BS or equivalent, 10+ years experience (consulting/program management or medical device product development), knowledge of medical device processes and regulations (ISO 13485, 21 CFR Part 11), strong communication and executive presentation skills.
2mo
Save
Mark Applied
Hide
Director, Customer Experience & Scaled Success
Boston, Massachusetts, United States
$116k-$215k/yr HybridFull Time
8+ YOE8-10+ years in Customer Success/Experience, lifecycle programs, and scalable engagement systems; strong cross-functional leadership and data-driven mindset.
1mo
Save
Mark Applied
Hide
Regional Head of Customer Success, NAM
Texas or California or California or New York or Massachusetts or Illinois or Tennessee or California or Minnesota
OnsiteFull Time
12+ YOEBachelor's degree,12+ years in service delivery/managed services,ITIL expertise,experience with multi-program service portfolios,senior escalation ownership,financial/commercial acumen,and transit/fare payments or regulated tech experience.
ITIL, PCI DSS, ISO 27001
2w
Save
Mark Applied
Hide
Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yr HybridFull Time
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Customer Data Platform (CDP), NPS
2w
Save
Mark Applied
Hide
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
Save
Mark Applied
Hide
Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
1mo
Save
Mark Applied
Hide
Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
2mo
Save
Mark Applied
Hide
Project Manager, Life Science Delivery
San Francisco or Knoxville or New York City or Washington or Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or Minnesota or North Carolina or New Jersey or Nevada or New York or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington
$114k-$143k/yr RemoteFull Time
3+ YOEUndergraduate degree, 3-5 years in healthcare consulting/project management/customer success, 2+ years RWE/healthcare data delivery, strong communication, stakeholder management, and data-driven problem solving.
Jira, Microsoft Project, SQL Workbench
4d
Save
Mark Applied
Hide
Sr. Director, Customer Marketing
Waltham, Massachusetts, United States
$288k-$313k/yr HybridFull Time
12+ YOE7+ MgmtRequires a bachelor's degree, 12+ years in B2B marketing, 7+ years managing teams, enterprise technology experience, and success leading customer marketing programs; MBA and cybersecurity experience preferred.
Salesforce, Adobe Marketo, Gainsight
3w
Save
Mark Applied
Hide
Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
3w
Save
Mark Applied
Hide
Strategic Services Manager
New Jersey or New Mexico or Delaware or California or San Diego or West Virginia or New York or Nevada or Idaho or Arkansas or North Carolina or Connecticut or Colorado or Westminster or Missouri or Minnesota or Michigan or Maryland or Massachusetts or Louisiana or Kansas or Nebraska or Indiana or Iowa or Wisconsin or Oklahoma or Washington or Texas or Houston or Utah or Tennessee or South Dakota or Virginia or South Carolina or Rhode Island or Pennsylvania or Oregon or Ohio or Illinois or Florida or Georgia or Atlanta or Maine or Arizona
$100k-$137k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years customer success/account or program management, executive presence, strong communication, project management or ITIL experience, ability to work with C-level stakeholders; travel up to 25%.
1w
Save
Mark Applied
Hide
Associate Channel Manager, AWS
Somerville, Massachusetts, United States
$105k-$110k/yr HybridFull Time
1+ YOERequires 1–3 years in channel sales, business development, account management, customer success, partnerships, alliances, or program management; strong communication, organization, project management, and CRM reporting skills.
AWS, AWS Marketplace, Salesforce, CRM
1mo
Save
Mark Applied
Hide
Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
Explore Jobs
Expand Your Job Search
Top Cities in Massachusetts for Customer Success Program Manager
- Customer Success Program Manager jobs in Boston, MA
- Customer Success Program Manager jobs in Worcester, MA
- Customer Success Program Manager jobs in Springfield, MA
- Customer Success Program Manager jobs in Lowell, MA
- Customer Success Program Manager jobs in Cambridge, MA
- Customer Success Program Manager jobs in New Bedford, MA
- Customer Success Program Manager jobs in Brockton, MA
- Customer Success Program Manager jobs in Fall River, MA
- Customer Success Program Manager jobs in Quincy, MA
- Customer Success Program Manager jobs in Lynn, MA
- Customer Success Program Manager jobs in Newton, MA
- Customer Success Program Manager jobs in Somerville, MA
- Customer Success Program Manager jobs in Lawrence, MA
- Customer Success Program Manager jobs in Framingham, MA
- Customer Success Program Manager jobs in Waltham, MA
- Customer Success Program Manager jobs in Haverhill, MA
- Customer Success Program Manager jobs in Malden, MA
- Customer Success Program Manager jobs in Brookline, MA
- Customer Success Program Manager jobs in Medford, MA
- Customer Success Program Manager jobs in Taunton, MA