30 customer enablement manager jobs at 25 companies in Massachusetts
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
4d
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Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
4w
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Senior Customer Operations Enablement Manager
Breda or Waltham
€80k-€110k/yr OnsiteFull Time
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
LMS, SAP, Salesforce
3w
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Partner Success & Enablement Manager
Pozuelo de Alarcón or Madrid or Boston or Brussels or Brno
RemoteFull Time
3+ YOE3+ years in partner success/enablement/channel ops/customer success or technical marketing; strong communication, presentation, organizational and project management skills; familiarity with CRM systems; knowledge of enterprise infrastructure, cloud, virtualization or Kubernetes.
CRM, Kubernetes, OpenNebula, macOS, Windows, Linux
1mo
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Director, Enablement Excellence- Member Services
Boston, Massachusetts, United States
$130k-$175k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support/knowledge/learning/quality with 5+ years people leadership; experience building AI-enabled knowledge, training, and quality programs; strong communication and stakeholder skills.
LMSs, knowledge bases, automated QA platforms, AI-powered coaching systems, AI
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
2w
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Customer Growth Strategy Manager | Financial Services
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yr OnsiteFull Time
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
3d
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
1w
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VP, Product Payments Experience & Customer Loyalty
Boston, Massachusetts, United States
$250k-$300k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years product management with 5+ years leading at VP level; deep payments and global market experience; expertise in conversion optimization, loyalty programs, analytics, AI-enabled product development, and executive leadership.
Amplitude, Mixpanel, Looker, Tableau, Figma, Jira, Confluence
1mo
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Product Owner II - Customer Experience & The Way We Work Enablement (Hybrid)
Wilmington or Buffalo or Boston or Baltimore or Washington or New York City or Bridgeport or Burlington
$136k-$227k/yr HybridFull Time
6+ YOE6+ years product, analytical or technical experience; bachelor’s degree (or equivalent); experience with product design, Agile/Lean, stakeholder influence, and customer research tools.
Qualtrics, User Zoom, User Research, User Interviews, Service Now SPM, Agile, Lean, Design Thinking
3w
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Software Product Line Manager
Chelmsford, Massachusetts, United States
$157k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in engineering or CS,8+ years product line management for SDR/radar/defense markets,experience with SDR architectures,Embedded Linux,FPGA/GPU,AI-enabled workflows,and customer-facing defense engagements;U.S. citizenship required.
GNU Radio, VITA/VRT, CMOSS, SOSA, OpenVPX, Embedded Linux, FPGA, GPU
1w
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Head of Customer & Field Learning
Burlington, Massachusetts, United States
OnsiteFull Time
Experience in customer education, learning design, enablement, adoption, instructional design, or performance improvement, with AI, measurement, communication, and cross-functional influence skills.
AI, conversational AI, prompt engineering, workflow automation
2w
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Product Marketing Manager
United States or Washington or San Francisco or Boston or Bethesda
$100k-$140k/yr RemoteFull Time
5+ YOEFive or more years in product marketing, preferably B2B SaaS or hospitality technology, with go-to-market, positioning, customer research, competitive intelligence, sales enablement, project management, and communication experience.
SaaS, PMS
2mo
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Product Marketing Manager
Northborough, Massachusetts, United States
$140k-$160k/yr OnsiteFull Time
8+ YOE8+ years B2B product marketing experience with technical products; strong writing, messaging, launch, sales enablement, and project management skills; ability to translate technical data into customer-facing value.
4w
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Partner Success Manager - Remote/CT, MA, RI
Boston or Massachusetts or Connecticut or Rhode Island
$85k-$95k/yr RemoteFull Time
3+ YOE3+ years in partner/customer or account management with healthcare partners; bachelor’s or equivalent experience; strong analytic, communication, and relationship skills; CRM familiarity; comfortable with AI-enabled workflows.
Salesforce, HubSpot, Gainsight
2w
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Product Marketing Manager (Contractor)
Arizona or California or Colorado or Delaware or Maryland or Massachusetts or Missouri or New Jersey or Nevada or New York or North Carolina or Oregon or Oklahoma or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington
$107k-$171k/yr RemoteContract
Identity Digital: A leading registry of generic top-level domain name extensions.
8+ YOE8-12 years product marketing/GTM experience in B2B tech, experience bringing technical products 0–1, strong messaging, launch and enablement skills, analytical customer and competitive insight capabilities.
1mo
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Senior Product Marketing Manager (Intellectual Property)
Boston, Massachusetts, United States
RemoteFull Time
7+ YOEBachelor's degree or equivalent,7+ years B2B marketing experience with customer marketing, lifecycle or enablement, strong storytelling, cross-functional collaboration, and product messaging skills.
1mo
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Senior Product Marketing Manager (Intellectual Property)
Boston or United States
RemoteFull Time
7+ YOEBachelor's degree or equivalent,7+ years B2B marketing experience with customer/lifecycle/enablement focus,experience with cross-functional go-to-market teams,strong storytelling and writing skills.
1mo
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Senior Director, Research & User Intelligence, Customer and Developer Experiences
McLean or San Francisco or Cambridge or New York
$270k-$308k/yr OnsiteFull Time
8+ YOE2+ MgmtSenior research leader with 8+ years in UX research/data science/customer experience/product management, 3+ years analyzing qualitative and quantitative data, 2+ years managing researchers, experience building research programs and using AI-enabled discovery.
1w
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Sr. Product Portfolio Marketing Manager
Boston or Austin
$155k-$185k/yr HybridFull Time
5+ YOE5+ years product/portfolio marketing in B2B technology or healthcare; bachelor's degree in marketing/business/communications; experience with positioning, messaging, persona/ICP development, sales enablement, and customer evidence; ability to align cross-functional stakeholders.
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