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1,441 customer support jobs at 644 companies in Concord, CA

1w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
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1w
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
C3 AI
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
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2w
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Customer Support Representative
San Jose, California, United States
$24/hr OnsiteFull Time
New England Cryogenic Center
New England Cryogenic Center: Provides long-term cryopreservation of human reproductive cells and tissue.
High school diploma or equivalent, customer support experience, comfortable using computers, ability to stay calm with stressed customers, strong communication skills.
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1mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
Checkr
Checkr: AI-powered platform for background checks and identity verification.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
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4d
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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5d
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Supervisor, Customer Support
San Francisco, California, United States
$101k-$152k/yr HybridFull Time
Sutter Health
Sutter Health: Operates an integrated network of hospitals and medical clinics.
5+ YOEHS diploma/GED, 5+ years relevant experience, supervisory experience in contact center or healthcare customer support, experience with Genesys and Epic, strong communication and problem-solving skills.
Genesys, Epic
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2mo
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Customer Support Specialist
San Mateo or Provo or Canada or United States
$64k-$86k/yr RemoteFull Time
GC AI
GC AI: AI-powered legal platform for in-house legal teams.
1+ YOE1–3 years in customer support at a SaaS/tech company; strong written and verbal communication; experience with Intercom, Front, or Zendesk; ability to run live demos and troubleshoot; occasional weekend availability.
Intercom, Front, Zendesk
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1mo
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Rogo
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
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1mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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1w
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Customer Service Support 2
Fremont, California, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
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3w
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Customer Support Specialist - Payroll
San Francisco or New York City or Portland or United States
$53k-$72k/yr HybridFull Time
Mercury
Mercury: Banking services and financial software designed for startup companies.
3+ YOE1-2 years payroll experience and 3+ years customer support experience preferred; strong payroll fundamentals, clear communication, organization, and experience writing help documentation.
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2w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
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5d
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Customer Support Representative
Benicia, California, United States
$20-$36/yr HybridFull Time
Driven Brands
Driven BrandsNASDAQ: DRVN: Provides automotive maintenance, repair, car wash, and glass services.
1+ YOE1 year customer service experience, effective communication, detail oriented, critical thinking, sales experience a plus; bilingual Spanish/English preferred.
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1mo
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Head of Customer Support
San Jose, California, United States
$175k-$225k/yr OnsiteFull Time
AiPrise
AiPrise: Builds a compliance operating system that helps fintechs, marketplaces, banks, and platforms automate KYC, KYB, AML, fraud, and monitoring at scale.
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Zendesk, Intercom, Linear, Microsoft Excel
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1mo
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Customer Support Agent
Chico or Roseville or South San Francisco or Bakersfield or California
$18-$20/hr OnsiteFull Time
Tri Counties Bank
Tri Counties BankNASDAQ: TCBK: Provides commercial and retail banking services in California.
1+ YOE1+ year customer service or professional experience; high school diploma/GED; strong verbal/written communication; proficiency with personal computers, Salesforce CRM and Windows; ability to lift up to 25 lbs; bilingual Spanish encouraged.
Salesforce, Microsoft Windows
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2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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2w
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Customer Service Support 2
Fremont, California, United States
OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
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1w
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QSS Customer Support Specialist
Santa Clara or Irvine or San Francisco
OnsiteFull Time
Qcells
Qcells: Provider of solar modules, energy storage, and EPC services.
3+ YOE3+ years customer service experience, strong communication, problem-solving, process-improvement skills, ability to handle complex customer issues and collaborate with vendors and internal teams.
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