1,037 customer support jobs at 554 companies in Vallejo, CA
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Customer Support Lead
San Francisco, California, United States
$200k-$270k/yrHybridFull Time
San Francisco Compute Company: Operate a liquid marketplace for trading GPU compute contracts.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
Checkr: AI-powered platform for background checks and identity verification.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
Sutter Health: Operates an integrated network of hospitals and medical clinics.
5+ YOEHS diploma/GED, 5+ years relevant experience, supervisory experience in contact center or healthcare customer support, experience with Genesys and Epic, strong communication and problem-solving skills.
GC AI: AI-powered legal platform for in-house legal teams.
1+ YOE1–3 years in customer support at a SaaS/tech company; strong written and verbal communication; experience with Intercom, Front, or Zendesk; ability to run live demos and troubleshoot; occasional weekend availability.
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Qcells: Provider of solar modules, energy storage, and EPC services.
3+ YOE3+ years customer service experience, strong communication, problem-solving, process-improvement skills, ability to handle complex customer issues and collaborate with vendors and internal teams.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
Vagaro: Cloud-based management platform for beauty and wellness businesses.
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
3+ YOEHigh school diploma,3+ years contact center/customer service experience in healthcare or sales environment,ability to handle inbound/outbound calls,excellent written/verbal communication and problem-solving skills.
California Film Institute: Promotes film arts through festivals, education, and cinema exhibition.
Customer service experience preferred; excellent written and verbal communication; attention to detail; comfort with online platforms, POS/ticketing systems (Agile Ticketing strong plus); reliable computer/phone/internet; commitment to scheduled shifts.
Modern Dental GroupHong Kong Stock Exchange: 3600: Produces and distributes custom dental prosthetics and restorative devices.
High school diploma, ability to learn computer programs, knowledge of dental lab products preferred, strong communication, attention to detail, ability to lift 30 lbs and stand for long periods.