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1,239 customer support jobs at 593 companies in Fairfield, CA

1w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
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1mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
Checkr
Checkr: AI-powered platform for background checks and identity verification.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
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6d
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
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1w
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Supervisor, Customer Support
San Francisco, California, United States
$101k-$152k/yr HybridFull Time
Sutter Health
Sutter Health: Operates an integrated network of hospitals and medical clinics.
5+ YOEHS diploma/GED, 5+ years relevant experience, supervisory experience in contact center or healthcare customer support, experience with Genesys and Epic, strong communication and problem-solving skills.
Genesys, Epic
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2mo
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Customer Support Specialist
San Mateo or Provo or Canada or United States
$64k-$86k/yr RemoteFull Time
GC AI
GC AI: AI-powered legal platform for in-house legal teams.
1+ YOE1–3 years in customer support at a SaaS/tech company; strong written and verbal communication; experience with Intercom, Front, or Zendesk; ability to run live demos and troubleshoot; occasional weekend availability.
Intercom, Front, Zendesk
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1mo
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Rogo
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
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1mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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2w
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Customer Service Support 2
Fremont, California, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
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3w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
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2w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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4w
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Senior Customer Support Specialist (Remote)
Sacramento, California, United States
$22-$24/hr RemoteFull Time
Vitu
Vitu: SaaS platform for vehicle registration and title management.
High school diploma or equivalent, proven customer support experience, strong communication and problem-solving, familiarity with CRM systems, ability to multitask and adapt to customers.
CRM
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1w
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Customer Support Representative
Benicia, California, United States
$20-$36/yr HybridFull Time
Driven Brands
Driven BrandsNASDAQ: DRVN: Provides automotive maintenance, repair, car wash, and glass services.
1+ YOE1 year customer service experience, effective communication, detail oriented, critical thinking, sales experience a plus; bilingual Spanish/English preferred.
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2w
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QSS Customer Support Specialist
Santa Clara or Irvine or San Francisco
OnsiteFull Time
Qcells
Qcells: Provider of solar modules, energy storage, and EPC services.
3+ YOE3+ years customer service experience, strong communication, problem-solving, process-improvement skills, ability to handle complex customer issues and collaborate with vendors and internal teams.
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2w
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Customer Service Support 2
Fremont, California, United States
OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
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1mo
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Technical Customer Support Representative
Pleasanton, California, United States
$24-$30/hr OnsiteFull Time
Vagaro
Vagaro: Cloud-based management platform for beauty and wellness businesses.
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
Vagaro platform, Zendesk, IVR, HTML, XML, PC, Mac, iOS, Android
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1mo
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2026 Customer Support Representative
San Rafael or Mill Valley
$22/hr RemoteSeasonal, Part Time
California Film Institute
California Film Institute: Promotes film arts through festivals, education, and cinema exhibition.
Customer service experience preferred; excellent written and verbal communication; attention to detail; comfort with online platforms, POS/ticketing systems (Agile Ticketing strong plus); reliable computer/phone/internet; commitment to scheduled shifts.
HelpScout, Agile Ticketing Solutions, POS
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1d
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Dental Customer Support Representative
Livermore, California, United States
$18-$22/hr OnsiteFull Time
Modern Dental Group
Modern Dental GroupHong Kong Stock Exchange: 3600: Produces and distributes custom dental prosthetics and restorative devices.
High school diploma, ability to learn computer programs, knowledge of dental lab products preferred, strong communication, attention to detail, ability to lift 30 lbs and stand for long periods.
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2mo
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Customer Support Engineer
San Francisco or Israel
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage solutions; strong Linux administration, networking, bash scripting, file systems/NAS and S3 knowledge; excellent communication; MS or B.Sc. in CS/CE/EE; ~20% travel.
Linux, bash, S3, NAS
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2mo
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Helpdesk Customer Support
Berkeley or United States
$35-$50/hr RemoteFull Time
Public Health Institute
Public Health Institute: Nonprofit advancing public health through research and community programs.
1+ YOEActive ODS-C credential; associate degree +1yr or high school diploma +3yrs related experience; advanced troubleshooting across PCs/servers/networks/databases; experience with Active Directory, SQL Server, Citrix/VMware; strong customer service and documentation skills.
CNExT, CAS, SQL Server, SQL, Active Directory, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft SharePoint, SQL Management Studio, Citrix, VMware, AppV
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