81 customer support engineer jobs at 68 companies in Antioch, IL
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
3mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
3w
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
3w
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Field Customer Support Engineer, Federal
Chicago or Springfield
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, associate degree or equivalent experience, 3–7+ years in field engineering or technical support, enterprise IT infrastructure experience, troubleshooting skills, driver's license, travel, on-call availability, and ability to lift 50 pounds.
Microsoft Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, VMware, Cisco, Fibre Channel, TCP/IP, VLANs, VSANs, NAS, SAN, Enterprise Block Storage, File Storage, Enterprise Backup Solutions, Mainframe Connectivity, Data Center Infrastructure
1w
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
0+ YOEBachelor's degree in computer science or related discipline, 0–2+ years of experience, strong customer service and communication skills, and advanced technical troubleshooting expertise.
Endevor, Zowe, telemetry, Oracle, MCSE, DB2, Unix, SMP/E, CNE
2w
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Technical Support Specialist/Installation Engineer
Bloomingdale, Illinois, United States
$60k-$75k/yr HybridFull Time
Technical troubleshooting, mechanical assembly, electrical systems, schematics, wiring diagrams, electronics testing, networking, problem-solving, and customer support skills; relevant technical experience or an engineering degree preferred.
X-ray, Digital Radiography, Electrical schematics, Wiring diagrams
1mo
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
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Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
1w
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Sales Support Engineer
Schaumburg, Illinois, United States
$90k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or engineering, or equivalent experience; 5 years in a business environment; Microsoft Office, SAP, and ERP experience; strong purchasing, logistics, pricing, customer service, and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, SAP, ERP
1w
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
2w
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
3w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
HybridFull Time
3+ YOE3+ years desktop support experience; troubleshooting hardware, Mac/Apple OS, networking, VPN, wireless; experience with Microsoft Intune, ServiceNow, device imaging; strong customer service and problem-solving skills.
Microsoft Intune, ServiceNow, VPN, Mac OS
3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
3d
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Customer Engineer III, Data Analytics, Google Cloud
New York or Chicago
$152k-$221k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent practical experience, 10 years of cloud-native architecture experience in customer-facing or support roles, Big Data expertise, technical presentation skills, and Python, Spark, or SQL experience.
Python, Spark, SQL
1w
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Applications Engineer
Lincolnshire or Vernon Hills
$100k-$111k/yr OnsiteFull Time
3+ YOEBachelor's degree in engineering, 3+ years of hydraulics or related engineering experience, hydraulic system design and troubleshooting expertise, technical analysis, customer support, and strong communication skills.
PLC, sensors
1mo
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IT Support Desk Engineer I
Pewaukee, Wisconsin, United States
OnsiteFull Time
1+ YOE1-3 years IT service/systems or network administration experience; troubleshooting Windows endpoints, server and networking knowledge; strong customer service, documentation, and on-call availability.
Microsoft Windows, Microsoft Windows Server, Mac OS, apple iOS, Android, Cisco, HP, Palo Alto, ConnectWise Manage, Automate, VMware, vSphere, LogicMonitor, Veem Backup, Microsoft O365, Azure
2d
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Application Engineer - Inspection Systems
Hoffman Estates, Illinois, United States
OnsiteFull Time
4+ YOEBachelor’s degree in engineering, engineering technology, computer science, or related discipline preferred; 4+ years of SMT manufacturing experience, capital equipment support, troubleshooting, Windows, networking, and customer support skills.
SPI, AOI, AXI, Windows PC, Windows Server, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AutoCAD
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Associate Application Engineer
Northfield, Illinois, United States
$65k-$70k/yr OnsiteFull Time
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Microsoft Office, ERP, SolidWorks
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