125 customer support engineer jobs at 95 companies in Bohemia, NY
1mo
Save
Mark Applied
Hide
1mo
Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with enterprise storage; Linux admin, networking, bash scripting, file systems/NAS and S3 experience; strong communication and ability to travel ~20%.
Encord: Data management and annotation platform for AI development.
2+ YOE2–4 years technical support or customer-facing engineering experience; full proficiency in Python and SQL; experience with backend systems, logs or APIs; strong communication and customer empathy; familiarity with Zendesk, Intercom, Linear or similar.
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
PactFi: Operational infrastructure for managing complex private credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
3+ YOE3+ years in Tier II support/systems administration/QA; Bachelor's in Computer Science or related; proficiency with Linux, Docker, Kubernetes, networking (TCP/IP, HTTP, DNS, DHCP), cloud platforms, and troubleshooting; hardware installation and calibration experience; customer-facing.
Atlanta or Charlotte or Reston or California or New York City
HybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
Bachelor’s degree or equivalent experience and 4+ years in technology, cloud, technical support, or customer experience engineering. Requires enterprise security expertise, incident leadership, English proficiency, and on-call availability.
United States or California or Florida or New York or Massachusetts or Virginia or New Jersey or Texas or Ottawa
RemoteFull Time
n8n: Open-source workflow automation and AI orchestration platform.
5+ YOE5+ years technical support/customer-facing engineering experience; on-call availability; strong knowledge of workflow automation, APIs, networking concepts, JavaScript/Node.js and Docker; excellent communication and problem-solving.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
5+ YOEBachelor's or 4+ years technical experience; 5+ years customer support experience; Linux CLI, Git, Kubernetes, Slurm, Terraform, Grafana; public cloud (AWS/Azure/GCP); HPC knowledge; on-call availability.
Third Bridge: Connects investors to industry experts for market research.
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Lithic: API platform for card issuing and payment processing.
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
Axle: AI-native infrastructure for automating insurance data and workflows.
Technical customer support experience with API documentation, HTTP flows, authentication, configuration, SQL or scripting, strong written communication, operational discipline, and workflow automation skills.
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Nominal: Software platform for testing and operating complex hardware systems.
Requires strong SQL and Python skills, API, relational database, debugging, GitHub, and technical communication experience. Hardware engineering experience and LabVIEW, MATLAB, MCAP, or HDF5 familiarity are плюs.
Plaid: Provides financial data connectivity and payment infrastructure via APIs.
2+ YOE2+ years customer-facing experience; 6+ months with REST APIs, SQL, CSS, HTML and JavaScript or Python; experience with Zendesk/Jira/Mode; strong communication and customer-focus; based in ET or PT time zone.