88 customer support engineer jobs at 72 companies in Cotati, CA
2mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
2w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
2mo
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Customer Support Engineer
San Francisco or Israel
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage solutions; strong Linux administration, networking, bash scripting, file systems/NAS and S3 knowledge; excellent communication; MS or B.Sc. in CS/CE/EE; ~20% travel.
Linux, bash, S3, NAS
6d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
LiteLLM
3w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
3w
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Customer Reliability Engineer
San Francisco, California, United States
$204k-$284k/yr OnsiteFull Time
Experience supporting large-scale compute customers, debugging distributed systems across stacks, strong incident communication, and driving engineering fixes.
InfiniBand, RoCE, Slurm, Kubernetes, NCCL
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
3w
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
1mo
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
1mo
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Support Engineer
San Francisco, California, United States
$110k-$120k/yr OnsiteFull Time
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
SQL, APIs, iOS, Android, LLM
1mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
3w
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Technical Support Engineer, Metronome
United States or New York City or Seattle or South San Francisco
$137k-$206k/yr RemoteFull Time
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
Typescript, Python, Ruby, SQL, APIs, Pylon, Zendesk, Front, Slack
2mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
2mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
5d
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Systems Support Engineer
San Francisco, California, United States
$120k-$170k/yr FieldFull Time
3+ YOE3+ years in customer-facing applications/deployment roles, experience in robotics/ML/vision/control, API integrations, ROS/Linux/Python familiarity, ability to travel ~75% and work flexible schedules.
Robot Operating System (ROS), Python, Linux/Unix
2mo
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AI Support Engineer - San Francisco (Weekend Shift)
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
8+ YOE8+ years in user operations/support/support engineering; expert SaaS troubleshooting, scripting (Python) and use of OpenAI tools; strong communication, critical thinking, and cross-functional collaboration; Bachelor's preferred.
Codex, ChatGPT, OpenAI API, Python, Slack
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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