48 customer support engineer jobs at 39 companies in Covington, GA
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Terminal Support Engineer
Alpharetta, Georgia, United States
FieldFull Time
Provide engineering support for Ingenico terminals and integrations; troubleshoot hardware, software, and network issues (RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G); analyze logs (Wireshark); travel to customer sites; bachelor’s in engineering or equivalent experience; strong communication skills.
RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G, Wireshark, Windows, Linux, Android, iOS, EMV, POS
2d
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Technical Support Engineer
Indianapolis or Atlanta or Seattle
$81k-$121k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience; 2+ years in technical support, software engineering, or customer-facing technical roles; Java debugging, databases, SQL, communication, and problem-solving skills.
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Java, SQL, HTML, JavaScript, CSS, APEX, Spiff, Own, Tableau, CRMA, AI, LLM
2d
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
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Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
2d
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise technical support or customer success, Azure and integration expertise, SQL or relational database proficiency, advanced troubleshooting, and enterprise stakeholder relationship skills.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
1w
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Client Tech Support Engineer
Alpharetta, Georgia, United States
OnsiteFull Time
4+ YOE4+ years customer/technical support experience, experience with ticketing systems (ServiceNow/Remedy/Jira), ability to triage and document incidents, bachelor’s degree or equivalent, and unrestricted U.S. work authorization required.
Client 360, ServiceNow, Remedy, Jira Service Management
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Technical Support Engineer I
Duluth, Georgia, United States
OnsiteFull Time
2+ YOE2+ years troubleshooting electromechanical/automation systems, familiarity with motors, sensors, PLCs, basic networking, Raspberry Pi/embedded Linux diagnostics, contact-center support experience, strong written/verbal communication.
Raspberry Pi, Embedded Linux, PLC, Oscilloscope, Multimeter, Continuity tester, CRM
1w
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Sr. Technical Support Engineer I
Atlanta or Portland or Pleasanton
$105k-$115k/yr HybridFull Time
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
2w
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Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
2w
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Sales Support Engineer
Cypress or Peachtree Corners
$62k-$129k/yr HybridFull Time
3+ YOEBachelor's in engineering desired,3+ years managing customer relationships,proficient with Microsoft Office,willing to travel and reside in assigned territory,US work authorization required.
Microsoft Office
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Controls Engineer Technical Support (Nights)
Grand Rapids or Wauwatosa or Fort Worth or Atlanta or Salt Lake City
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years related customer service/support experience, PLC controls troubleshooting (Allen Bradley Logix, Siemens, Modicon), schematic reading, controls hardware troubleshooting, customer-facing technical support.
Allen Bradley Logix PLC, Siemens, Modicon, PLC
1mo
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Controls Engineer Technical Support (Nights)
Grand Rapids or Wauwatosa or Fort Worth or Atlanta or Salt Lake City
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
Allen Bradley Logix PLC, Siemens PLC, Modicon PLC
4d
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Production Support Engineer
Atlanta, Georgia, United States
HybridFull Time
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
3w
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Field Support Engineer
Atlanta or Georgia
FieldFull Time
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
2w
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Principal Azure Customer Engineer (ACE) Manager
Atlanta, Georgia, United States
$143k-$275k/yr HybridFull Time
6+ YOEBachelor's in engineering/CS/IT or equivalent and 6+ years in technology/cloud/technical support; 1+ year customer-facing; experience with cloud engineering and people leadership; strong communication and operational skills.
Azure
2d
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Outcome Customer Engineer, Telco, Media, Entertainment and Gaming, Google Cloud
New York or Atlanta or Austin or Irvine or Miami or San Francisco
$152k-$221k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with infrastructure/app modernization, migrations, security, networking, and cloud engineering.
Google Cloud Platform, SAP
3d
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L2 Application Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEBachelor's in CS/MIS or related, 2+ years in production technical operations and customer data integration, Microsoft SQL Server and scripting, Windows Server, SFTP/FTP/FTPS, encryption (PGP, AS2), SSH, strong communication and troubleshooting.
Microsoft SQL Server, Windows server, SFTP, FTP, FTPS, PGP, AS2, SSH, Microsoft Office, SalesForce, Quest
2mo
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Staff Operational Support Engineer (Atlanta, US)
Atlanta, Georgia, United States
$137k-$187k/yr OnsiteFull Time
5+ YOE5+ years in operational/support roles; strong incident ownership; production video streaming and live systems experience; IaC/automation familiarity; customer-facing focus.
Terraform, Helm, Kubernetes, GitOps, CI/CD, Grafana, Kibana, Prometheus, Loki
2mo
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Application Engineer - Commercial Motors
Duluth, Georgia, United States
OnsiteFull Time
1+ YOETranslate customer drawings/specs into product solutions; interpret engineering drawings; strong communication; experience with motors and customer-facing technical support; 1+ years engineering experience.
SAP
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