69 customer support engineer jobs at 49 companies in Florida
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India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Duravant: Manufactures industrial food processing, packaging, and material handling equipment.
3+ YOEProvide advanced technical support to field technicians and customers for installed equipment; diagnose complex issues; coordinate service actions and remote diagnostics.
BrukerNASDAQ: BRKR: Develops and manufactures high-performance scientific and diagnostic instruments.
2+ YOEAssociates degree in electrical/mechanical engineering or science and 2+ years technical/applications or systems-level experience; US citizenship or permanent residency required. Experience with semiconductor equipment, cryogenic cleaning, mask handling, test plan writing, and Microsoft Office/Project/SharePoint; strong communication and customer-f...
Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft SharePoint, SFDC
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
7+ YOEEngineering or business degree; 7+ years in airline/OEM/MRO or customer support; strong aircraft systems knowledge; fluent in English; willing to travel.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
San Jose or North Dakota or Montana or Maine or Ohio or Nebraska or Louisiana or Texas or Nevada or Hawaii or Georgia or Mississippi or Connecticut or Colorado or Wyoming or Wisconsin or West Virginia or Maryland or California or Vermont or New York or New Jersey or Arkansas or South Dakota or Pennsylvania or Michigan or Indiana or Idaho or Arizona or New Mexico or New Hampshire or Kentucky or Alabama or South Carolina or Illinois or Missouri or Massachusetts or Iowa or Tennessee or North Carolina or Minnesota or Kansas or Alaska or Rhode Island or Delaware or Washington or Virginia or Utah or Oregon or Florida or Oklahoma
$158k-$201k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
6+ YOEBachelor’s +8 years, Master’s +6 years, or PhD +3 years of related experience; 6+ years supporting enterprise customers; 3+ years Linux; 2+ years managing Kubernetes; 2+ years with Terraform; U.S. Person required; work hours in Pacific Time.
SentinelOneNYSE: S: Provides AI-powered cybersecurity software for threat detection and response.
Provide multi-platform technical support for endpoint and cloud security, strong troubleshooting and communication skills, proficiency with Windows/Mac/Linux, case documentation, and meeting SLAs.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
RF-SMART: Provides mobile inventory and warehouse management software solutions.
Bachelor’s degree or equivalent experience; Oracle Cloud or Oracle EBS experience; strong customer service and communication skills; team-oriented; detail-focused.
Oracle Cloud, Oracle EBS, RF-SMART, Mobile Supply Chain
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years IT support experience with imaging/staging, break-fix, hardware/software troubleshooting, VPN, Wi‑Fi/LAN, and customer-facing support; reliable transportation and ability to lift equipment.
Service Now, Windows 7, Windows 10, Microsoft Office, VPN, Apple iOS, Android
Rocket.net: Managed WordPress hosting with edge-first performance and security.
2+ YOE2+ years WordPress experience, excellent English communication, experience with live chat/helpdesk, familiarity with web hosting stacks, SSH/WP-CLI, Cloudflare/DNS, troubleshooting and PHP preferred.
OmnicellNASDAQ: OMCL: Provider of automated medication management and pharmacy solutions.
1+ YOETroubleshoot mechanical, hardware, pneumatic, software and network issues for healthcare automation products; associate degree or technical certification +1 year experience (or 3+ years experience); SQL and remote desktop experience; strong communication and problem-solving skills.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yrRemoteFull Time
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support for benefits/HRIS or SaaS, deep US benefits admin knowledge, API/integration and SQL experience, Zendesk/Salesforce/Jira/Asana familiarity, strong communication and troubleshooting skills.