34 customer support engineer jobs at 24 companies in Garner, NC
1mo
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Customer Support Engineer
Raleigh, North Carolina, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sale roles with complex storage solutions; Linux administration, bash scripting, networking, file systems/NAS, S3 experience; strong written/verbal communication; MS or B.Sc. in CS/CE/EE or related.
Linux, bash, S3, NAS
6d
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Technical Support Engineer
Durham, North Carolina, United States
OnsiteFull Time
3+ YOEProvides remote and on-site technical consultation and troubleshooting for hardware and software, analyzes product issues, reads schematics, and supports field service; requires engineering education or equivalent experience.
Windows, Microsoft Word, Microsoft Excel, OMS
1d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
4d
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
1mo
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ITSM Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, ITIL Foundation certification required, experience with Freshservice and Microsoft 365/Intune, Windows 11 support, strong troubleshooting and customer service skills, bachelor’s degree preferred.
Freshservice, ITSM, ITIL, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows 11
3w
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
3w
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Product Service Engineer, Technology
Mossville or Tucson or Clayton
$113k-$169k/yr OnsiteFull Time
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
telematics
3w
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Systems Reliability Engineer II- Technical Support, Virtualization, Linux, Trouble Shooting, Networking
Pune or San Jose or Durham or Mexico City or Bengaluru or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
4+ YOE4+ years SRE experience troubleshooting virtualization, networking, and Linux; strong customer-facing troubleshooting, communication, and problem-solving skills; degree in Engineering/CS preferred.
VMware ESXi, Citrix, Microsoft
1mo
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Field Application Engineer, AI Factory
Durham or North Carolina
$132k-$207k/yr FieldFull Time
5+ YOE5+ years in high-tech system design or technical customer support; BS/MS in engineering or equivalent experience; deep knowledge of servers, storage, and networking; strong analytical, communication, and problem-solving skills.
C/C++, Python, Embedded Linux System, TCP/IP, RDMA, RoCE
1mo
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Field Application Engineer, AI Factory
Durham or North Carolina
$132k-$207k/yr FieldFull Time
5+ YOEBS/MS in engineering or CS (or equivalent), 5+ years in system design or technical customer support, deep knowledge of servers, storage and networking, strong analytical and communication skills, ability to manage complex datacenter deployments.
C, C++, Python, TCP/IP, RDMA, RoCE, NICs, Switches, Embedded Linux, APIs
2w
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Sales Support Representative
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOECustomer-focused sales support in an engineered manufacturing environment; experience with proposals, contract review, forecasting, and cross-functional collaboration.
Microsoft Office, Sales Force, ERP
3mo
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Solutions Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years in Solutions Engineering or related roles; experience supporting B2B software sales; strong communication; able to demo and onboard customers.
APIs, Data Integration, SaaS, CRM
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Sales Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Develop profitable sales of company products in assigned territory; manage customer relations, quotations, demonstrations, and after-sales support.
MS Office, Saleslogix, SAP
1mo
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Quality Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Perform inspections and tests, document deviations, analyze production data, support process improvements and customer quality requirements; bachelor\u0002s degree required.
calipers, micrometers, gauges
3w
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L3 Infrastructure Engineer
Liberty, North Carolina, United States
$75k-$80k/yr OnsiteFull Time
7+ YOE7+ years supporting enterprise IT infrastructure including network, server, data center, and plant-floor systems; strong troubleshooting, customer communication, and on-call availability required.
Cisco, Wire Shark, Microsoft SCCM, Windows Server 2016, Windows Server 2012, TCP/IP, DHCP, DNS, VLAN, POE, SAN/NAS, Windows Active Directory, Group Policy Objects, PLC, SQL Server, Active Plant, Wonderware, Ignition, iGear, Kepware
2w
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SMB Sales Engineer
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical pre-sales experience supporting SMB or commercial customers; strong consultative skills, solution configuration and pricing, and ability to communicate technical concepts to business audiences.
2w
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Field Services Engineer
Raleigh or Hauppauge
HybridFull Time
3+ YOE3+ years end-user support/field services experience; strong Windows, Microsoft 365/Entra ID, networking, virtualization (VMware ESXi/Proxmox VE), MFA (Duo), and customer-facing skills.
Microsoft 365, Entra ID (Azure AD), VMware ESXi, Proxmox VE, Duo, Microsoft Teams, SharePoint, OneDrive
5d
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Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, North Carolina, United States
$93k-$140k/yr OnsiteFull Time
3+ years enterprise technical support experience; troubleshoot storage, networking, OS, and SAN issues; strong customer communication and case management; mentor junior engineers.
FlashArray, LINUX, Windows, VMware
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