5d
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
6d
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
1mo
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L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
5d
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Senior Customer Support Engineer- Analytical Labs
Cambridge, Massachusetts, United States
$80k-$100k/yr FieldFull Time
5+ YOE5+ years repairing laboratory equipment, expertise in LC and mass spectrometry platforms, ability to troubleshoot/repair/install instruments, valid driver’s license, strong communication skills.
Thermo Vanquish LC, Horizon, Flex, Core, Neo, Orbitrap, Exploris, Astral, Exactive, Tribrid, TSQ, ISQ, Stellar MS, Waters Acquity, Alliance, Microsoft 365
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
2w
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Sr Project Team Support Engineer
United States or Lexington
RemoteFull Time
7+ YOEProvide remote technical and systems support for medical imaging customers; 7+ years industry experience; ConnectWise certification; working knowledge of Windows Server, networking, SQL/Oracle, Synapse, VMWare, HL7/DICOM; strong communication.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, Synapse, VMWare, HL7, DICOM, ConnectWise, XTAM, SecureLink, Automate, SalesForce
3w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
1mo
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1mo
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Security Systems Engineer – Remote Support
Woburn, Massachusetts, United States
$45-$55/hr HybridFull Time
3+ YOE3–5 years supporting electronic security systems; strong troubleshooting, Windows Server and TCP/IP networking knowledge; experience with access control, video surveillance, intrusion systems and customer-facing technical support.
C•CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta, Milestone XProtect, Avigilon Control Center, Eagle Eye Networks, ExacqVision, Windows Server, TCP/IP, VPN, remote desktop, SQL, VMware, Hyper-V
2mo
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AI Development & Support Engineer
Waltham, Massachusetts, United States
HybridFull Time
Develop MCP servers, deploy local LLMs, build agents; strong Linux, Python, and debugging skills; customer support experience.
Python, Linux, Docker, REST APIs, vLLM, Ollama
1mo
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Desktop Support Engineer L1 - PR
Portsmouth, New Hampshire, United States
$21-$25/hr OnsiteFull Time
2+ YOE2+ years help desk experience, customer service skills, Windows/macOS imaging, VPN and printer support, proficiency with ServiceNow, MS Office, Exchange/O365, Azure/Entra ID/Active Directory; strong troubleshooting and communication.
ServiceNow, Windows 10, Windows 11, macOS, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Exchange, O365, Azure, Entra ID, Active Directory, Autopilot, Intune, Cisco, SonicWall, Fortinet
2w
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Jr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
1+ YOEBachelor's in engineering, 1-2 years technical experience, customer-facing problem solving, knowledge of electrical standards, strong communication and presentation skills, driver's license required.
Salesforce
2mo
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Automation Support Engineer II - Embedded Engineer
Beverly, Massachusetts, United States
$90k-$115k/yr HybridFull Time
HighRes Biosolutions: Manufactures robotic systems and software for laboratory automation.
4+ YOEBachelor's degree in a technical field; 4+ years in lab automation/ robotics; strong customer service, troubleshooting, and communication skills; travel up to 30%.
C#, Python, Object-Oriented Programming, TCP/IP, Serial Communications, Relational Databases
2mo
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Applications Engineer
Woburn, Massachusetts, United States
$87k-$145k/yr OnsiteFull Time
2+ YOEBachelor’s degree in engineering; 2+ years engineering or technical customer support; CAD knowledge a plus; US citizen or permanent resident.
CAD
1w
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Customer Engineer II, Platform, Strategic AI and Independent Software Vendor, Google Cloud
Cambridge, Massachusetts, United States
$127k-$185k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent,6 years cloud-native customer-facing/support experience,cloud engineering/containerization knowledge,programming and presentation skills,ability to travel up to 20%.
Google Cloud Platform
1w
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Quality Engineer II
Newburyport, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
3+ YOELead quality initiatives, maintain QMS (AS9100/NADCAP), perform audits, root cause analysis (5-Why,8D), support inspections, and interface with engineering and customers.
CAD, QMS, ERP
1mo
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Senior Project Engineer
Acton, Massachusetts, United States
$128k-$229k/yr OnsiteFull Time
10+ YOERequires extensive engineering and project leadership experience; ability to lead cross-functional teams, manage schedule/budget, support system design/integration/verification, and interface with customers. Technical expertise in at least one engineering domain required.
PLM/Windchill, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Requirements Management Systems, Windchill
2d
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Solution Engineer
New York City or Boston or Palo Alto
$130k-$165k/yr HybridFull Time
3+ YOE3+ years customer-facing technical/support/consulting experience; experience implementing SaaS in enterprise environments; familiarity with APIs, SQL, Jira, GitHub, CSV/JSON; BS/MS in CS/math/engineering or equivalent.
Graphyte, APIs, SQL, Atlassian Jira, GitHub, CSV, JSON
3w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
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