87 customer support engineer jobs at 70 companies in Huntley, IL
1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
3mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
2w
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
2w
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Field Customer Support Engineer, Federal
Chicago or Springfield
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, associate degree or equivalent experience, 3–7+ years in field engineering or technical support, enterprise IT infrastructure experience, troubleshooting skills, driver's license, travel, on-call availability, and ability to lift 50 pounds.
Microsoft Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, VMware, Cisco, Fibre Channel, TCP/IP, VLANs, VSANs, NAS, SAN, Enterprise Block Storage, File Storage, Enterprise Backup Solutions, Mainframe Connectivity, Data Center Infrastructure
1d
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
0+ YOEBachelor's degree in computer science or related discipline, 0–2+ years of experience, strong customer service and communication skills, and advanced technical troubleshooting expertise.
Endevor, Zowe, telemetry, Oracle, MCSE, DB2, Unix, SMP/E, CNE
1w
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Technical Support Specialist/Installation Engineer
Bloomingdale, Illinois, United States
$60k-$75k/yr HybridFull Time
Technical troubleshooting, mechanical assembly, electrical systems, schematics, wiring diagrams, electronics testing, networking, problem-solving, and customer support skills; relevant technical experience or an engineering degree preferred.
X-ray, Digital Radiography, Electrical schematics, Wiring diagrams
1mo
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
1mo
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
4w
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IT Support Engineer
Aurora, Illinois, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, bachelor\u0002s in CS/IT or equivalent, strong customer service, experience with Microsoft Server, Windows 11, Office 365, Active Directory, cabling and hardware, ability to perform on-call support.
Active Directory, Microsoft Office 365, Microsoft Server 2016, Microsoft Server 2019, Microsoft Windows 11, iPhone, PHP, MySQL, JavaScript, HTML, CSS
2mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
2d
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Sales Support Engineer
Schaumburg, Illinois, United States
$90k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or engineering, or equivalent experience; 5 years in a business environment; Microsoft Office, SAP, and ERP experience; strong purchasing, logistics, pricing, customer service, and communication skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, SAP, ERP
1w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
OnsiteFull Time
5+ YOERequires desktop support experience or an associate degree in a related field, with hardware, operating system, application support, troubleshooting, documentation, communication, and customer service skills.
Microsoft, Mac OS X
3d
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
1w
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
1mo
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
1mo
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Workspace Customer Engineer II, Platform, New Business, Google Cloud
Sunnyvale or Austin or Chicago or New York City or Washington D.C.
$127k-$185k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native architecture experience in customer-facing/support roles, experience with cloud engineering/virtualization/containerization, stakeholder engagement, programming/debugging/systems design, and ability to travel up to 50%.
Google Cloud, Google Workspace, Gemini Enterprise
20h
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ customer-facing years; expertise debugging SDK issues across Android, iOS, and Flutter; project management and analytical skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C/C++, Kotlin, Swift, Android Automotive OS, AOSP, Electronic Medical Records (EMR), GPS
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