43 customer support engineer jobs at 36 companies in Jackson, GA
4w
Save
Mark Applied
Hide
Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
1mo
Save
Mark Applied
Hide
Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
1mo
Save
Mark Applied
Hide
Technical Support Engineer I
Duluth, Georgia, United States
OnsiteFull Time
2+ YOE2+ years troubleshooting electromechanical/automation systems, familiarity with motors, sensors, PLCs, basic networking, Raspberry Pi/embedded Linux diagnostics, contact-center support experience, strong written/verbal communication.
Raspberry Pi, Embedded Linux, PLC, Oscilloscope, Multimeter, Continuity tester, CRM
6d
Save
Mark Applied
Hide
Sr. Technical Support Engineer I
Atlanta or Portland or Pleasanton
$105k-$115k/yr HybridFull Time
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
1mo
Save
Mark Applied
Hide
Support Engineer
Atlanta, Georgia, United States
HybridFull Time
Knowledge of IT infrastructure, cloud environments (Azure/AWS), incident management, scripting/automation, customer focus, and ability to troubleshoot enterprise products; relevant IT degree or equivalent experience preferred.
Azure, AWS, Kubernetes
2w
Save
Mark Applied
Hide
Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
1w
Save
Mark Applied
Hide
Agentforce & Data 360 Technical Support Engineer
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yr HybridFull Time
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
1w
Save
Mark Applied
Hide
Customer Service Sales Support
Newnan, Georgia, United States
OnsiteFull Time
High school diploma, technical aptitude, ability to read engineering drawings and BOMs, customer service/sales support experience preferred, strong communication and organizational skills.
SAP, Dynamics CRM, Microsoft Office
2w
Save
Mark Applied
Hide
Sales Support Engineer
Cypress or Peachtree Corners
$62k-$129k/yr HybridFull Time
3+ YOEBachelor's in engineering desired,3+ years managing customer relationships,proficient with Microsoft Office,willing to travel and reside in assigned territory,US work authorization required.
Microsoft Office
1mo
Save
Mark Applied
Hide
Controls Engineer Technical Support (Nights)
Grand Rapids or Wauwatosa or Fort Worth or Atlanta or Salt Lake City
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years related customer service/support experience, PLC controls troubleshooting (Allen Bradley Logix, Siemens, Modicon), schematic reading, controls hardware troubleshooting, customer-facing technical support.
Allen Bradley Logix PLC, Siemens, Modicon, PLC
1mo
Save
Mark Applied
Hide
Controls Engineer Technical Support (Nights)
Grand Rapids or Wauwatosa or Fort Worth or Atlanta or Salt Lake City
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
Allen Bradley Logix PLC, Siemens PLC, Modicon PLC
1w
Save
Mark Applied
Hide
Platform Customer Engineer, Google Cloud
Atlanta or Austin
$104k-$150k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience; 4+ years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem/virtualization/containerization, programming, presentations, and stakeholder engagement.
Google Cloud Platform, Google Cloud
2d
Save
Mark Applied
Hide
Production Support Engineer
Atlanta, Georgia, United States
HybridFull Time
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
3w
Save
Mark Applied
Hide
Field Support Engineer
Atlanta or Georgia
FieldFull Time
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
1w
Save
Mark Applied
Hide
Principal Azure Customer Engineer (ACE) Manager
Atlanta, Georgia, United States
$143k-$275k/yr HybridFull Time
6+ YOEBachelor's in engineering/CS/IT or equivalent and 6+ years in technology/cloud/technical support; 1+ year customer-facing; experience with cloud engineering and people leadership; strong communication and operational skills.
Azure
1d
Save
Mark Applied
Hide
L2 Application Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEBachelor's in CS/MIS or related, 2+ years in production technical operations and customer data integration, Microsoft SQL Server and scripting, Windows Server, SFTP/FTP/FTPS, encryption (PGP, AS2), SSH, strong communication and troubleshooting.
Microsoft SQL Server, Windows server, SFTP, FTP, FTPS, PGP, AS2, SSH, Microsoft Office, SalesForce, Quest
2mo
Save
Mark Applied
Hide
Staff Operational Support Engineer (Atlanta, US)
Atlanta, Georgia, United States
$137k-$187k/yr OnsiteFull Time
5+ YOE5+ years in operational/support roles; strong incident ownership; production video streaming and live systems experience; IaC/automation familiarity; customer-facing focus.
Terraform, Helm, Kubernetes, GitOps, CI/CD, Grafana, Kibana, Prometheus, Loki
2mo
Save
Mark Applied
Hide
Application Engineer - Commercial Motors
Duluth, Georgia, United States
OnsiteFull Time
1+ YOETranslate customer drawings/specs into product solutions; interpret engineering drawings; strong communication; experience with motors and customer-facing technical support; 1+ years engineering experience.
SAP
2w
Save
Mark Applied
Hide
Head of Support
Atlanta, Georgia, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
1mo
Save
Mark Applied
Hide
Business Engineer (Atlanta, GA, US, 30341)
Atlanta, Georgia, United States
$65k-$75k/yr HybridFull Time
Bachelor's in Engineering required; provide commercial and technical support, CRM data maintenance, product selection and quoting, thermodynamic calculations, financial analysis, and customer-facing representation.
SWEP CRM
Explore Jobs