47 customer support engineer jobs at 39 companies in Jasper, GA
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Gallagher: Provides integrated physical and electronic security technology solutions.
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
Ingenico: Manufacturer of payment terminals and electronic transaction processing services.
Provide engineering support for Ingenico terminals and integrations; troubleshoot hardware, software, and network issues (RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G); analyze logs (Wireshark); travel to customer sites; bachelor’s in engineering or equivalent experience; strong communication skills.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
National Carwash Solutions: Provides equipment, chemicals, and maintenance services for car washes.
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree (or equivalent) plus 4+ years in technology/cloud/technical support; ability to meet security and citizenship verification requirements; experience with customer engagement, incident response, and platform resiliency.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
5+ YOERequires 5+ years in enterprise technical support or customer success, Azure and integration expertise, SQL or relational database proficiency, advanced troubleshooting, and enterprise stakeholder relationship skills.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
FiservNew York Stock Exchange: FI: Provides financial technology and payment processing services to institutions.
4+ YOE4+ years customer/technical support experience, experience with ticketing systems (ServiceNow/Remedy/Jira), ability to triage and document incidents, bachelor’s degree or equivalent, and unrestricted U.S. work authorization required.
Client 360, ServiceNow, Remedy, Jira Service Management
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yrHybridFull Time
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
3+ YOEBachelor's in engineering desired,3+ years managing customer relationships,proficient with Microsoft Office,willing to travel and reside in assigned territory,US work authorization required.
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Frazier & Deeter: Accounting and advisory firm providing tax and audit services.
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
Diagnostica Stago: Manufactures diagnostic systems for hemostasis and thrombosis analysis.
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
10+ YOEBachelor's degree or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with infrastructure/app modernization, migrations, security, networking, and cloud engineering.
PrimeRevenue: A global fintech provider specializing in supply chain finance and working capital optimization.
2+ YOEBachelor's in CS/MIS or related, 2+ years in production technical operations and customer data integration, Microsoft SQL Server and scripting, Windows Server, SFTP/FTP/FTPS, encryption (PGP, AS2), SSH, strong communication and troubleshooting.
Microsoft SQL Server, Windows server, SFTP, FTP, FTPS, PGP, AS2, SSH, Microsoft Office, SalesForce, Quest
DolbyNYSE: DLB: Develops and licenses audio and visual entertainment technologies.
5+ YOE5+ years in operational/support roles; strong incident ownership; production video streaming and live systems experience; IaC/automation familiarity; customer-facing focus.