37 customer support engineer jobs at 26 companies in Mebane, NC
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Customer Support Engineer
Raleigh, North Carolina, United States
HybridFull Time
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sale roles with complex storage solutions; Linux administration, bash scripting, networking, file systems/NAS, S3 experience; strong written/verbal communication; MS or B.Sc. in CS/CE/EE or related.
Collibra: Provides a data intelligence platform for governance and discovery.
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
ExtraHop: Provides network detection and response software for cybersecurity.
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Pendo: Software platform providing product analytics and user guidance tools.
3+ YOERequires 3+ years in technical customer-facing support or engineering, JavaScript, HTML, CSS, coding experience, mobile troubleshooting across iOS and Android, AI tool use, and peer technical enablement.
JavaScript, HTML, CSS, iOS, Android, Apple App Store, Google Play, React Native, Flutter, SDK, AI tools
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ YOEProvides Tier 2 desktop and field IT support, troubleshooting hardware, software, operating systems, LAN/WAN, and data center equipment; requires ServiceNow knowledge, customer communication, site travel, and physical equipment handling.
Westford or Durham or New York City or Santa Clara or Redmond
$108k-$207k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux administration, containers, virtualization, cloud, InfiniBand, and GPU expertise required.
Westford or Durham or Redmond or Santa Clara or New York City
$108k-$207k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux, cloud, containers, virtualization, InfiniBand, and GPU expertise; English proficiency and relevant degree or equivalent experience.
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Hitachi Energy: Provider of electrical power grid technologies and energy systems.
0+ YOEBachelor's degree in engineering or related field; 0–3 years in field service, project engineering, or customer support; networking, virtualization, OS management, software, and cybersecurity knowledge; US work authorization; 25% travel.
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
5+ YOEBachelor's degree or equivalent education with 5+ years of industrial controls support experience, system architecture expertise, industrial IT/networking, IoT protocols, customer service, and technical problem-solving skills.
Internet of Things (IoT), Modbus, Profibus, TCP/IP, Google, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Cisco Certified Network Associate (CCNA)
ReFiBuy: Optimizes product data for discovery by AI shopping agents.
3+ YOE3+ years in Solutions Engineering or related roles; experience supporting B2B software sales; strong communication; able to demo and onboard customers.
FlowserveNYSE: FLS: Manufacturer of industrial pumps, valves, and flow control systems.
0+ YOESales or customer service experience in engineered manufacturing, contract administration, strong collaboration and problem-solving skills, Microsoft Office proficiency, and excellent organization; 0–2 years relevant experience preferred.
Lowell or Durham or San Jose or Austin or Texas or North Carolina or Massachusetts or California or United States
$76k-$166k/yrHybridInternship, Contract
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
Currently pursuing computer science, computer engineering, artificial intelligence, or related studies; troubleshooting knowledge, Windows/Linux familiarity, communication skills, customer focus, and fluent English required.
LenovoHKSE: 992: Manufactures personal computers, mobile devices, and server infrastructure.
1+ YOE1+ years technical pre-sales experience supporting SMB or commercial customers; strong consultative skills, solution configuration and pricing, and ability to communicate technical concepts to business audiences.