45 customer support engineer jobs at 38 companies in Monroe, GA
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Terminal Support Engineer
Alpharetta, Georgia, United States
FieldFull Time
Provide engineering support for Ingenico terminals and integrations; troubleshoot hardware, software, and network issues (RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G); analyze logs (Wireshark); travel to customer sites; bachelor’s in engineering or equivalent experience; strong communication skills.
RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G, Wireshark, Windows, Linux, Android, iOS, EMV, POS
1w
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Technical Support Engineer
Indianapolis or Atlanta or Seattle
$81k-$121k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent experience; 2+ years in technical support, software engineering, or customer-facing technical roles; Java debugging, databases, SQL, communication, and problem-solving skills.
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Java, SQL, HTML, JavaScript, CSS, APEX, Spiff, Own, Tableau, CRMA, AI, LLM
1w
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
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Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
1mo
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Senior Azure Customer Engineer (ACE)
Redmond or Dallas or Atlanta
$120k-$235k/yr HybridFull Time
4+ YOEBachelor's degree (or equivalent) plus 4+ years in technology/cloud/technical support; ability to meet security and citizenship verification requirements; experience with customer engagement, incident response, and platform resiliency.
Azure
1w
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Premier Support Engineer
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yr OnsiteFull Time
5+ YOERequires 5+ years in enterprise technical support or customer success, Azure and integration expertise, SQL or relational database proficiency, advanced troubleshooting, and enterprise stakeholder relationship skills.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
2w
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Client Tech Support Engineer
Alpharetta, Georgia, United States
OnsiteFull Time
4+ YOE4+ years customer/technical support experience, experience with ticketing systems (ServiceNow/Remedy/Jira), ability to triage and document incidents, bachelor’s degree or equivalent, and unrestricted U.S. work authorization required.
Client 360, ServiceNow, Remedy, Jira Service Management
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Technical Support Engineer I
Duluth, Georgia, United States
OnsiteFull Time
2+ YOE2+ years troubleshooting electromechanical/automation systems, familiarity with motors, sensors, PLCs, basic networking, Raspberry Pi/embedded Linux diagnostics, contact-center support experience, strong written/verbal communication.
Raspberry Pi, Embedded Linux, PLC, Oscilloscope, Multimeter, Continuity tester, CRM
3w
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Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
3w
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Sales Support Engineer
Cypress or Peachtree Corners
$62k-$129k/yr HybridFull Time
3+ YOEBachelor's in engineering desired,3+ years managing customer relationships,proficient with Microsoft Office,willing to travel and reside in assigned territory,US work authorization required.
Microsoft Office
1w
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Production Support Engineer
Atlanta, Georgia, United States
HybridFull Time
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
4w
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Field Support Engineer
Atlanta or Georgia
FieldFull Time
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
1w
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Outcome Customer Engineer, Telco, Media, Entertainment and Gaming, Google Cloud
New York or Atlanta or Austin or Irvine or Miami or San Francisco
$152k-$221k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with infrastructure/app modernization, migrations, security, networking, and cloud engineering.
Google Cloud Platform, SAP
1w
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L2 Application Support Engineer
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEBachelor's in CS/MIS or related, 2+ years in production technical operations and customer data integration, Microsoft SQL Server and scripting, Windows Server, SFTP/FTP/FTPS, encryption (PGP, AS2), SSH, strong communication and troubleshooting.
Microsoft SQL Server, Windows server, SFTP, FTP, FTPS, PGP, AS2, SSH, Microsoft Office, SalesForce, Quest
2mo
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Staff Operational Support Engineer (Atlanta, US)
Atlanta, Georgia, United States
$137k-$187k/yr OnsiteFull Time
5+ YOE5+ years in operational/support roles; strong incident ownership; production video streaming and live systems experience; IaC/automation familiarity; customer-facing focus.
Terraform, Helm, Kubernetes, GitOps, CI/CD, Grafana, Kibana, Prometheus, Loki
3mo
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Application Engineer - Commercial Motors
Duluth, Georgia, United States
OnsiteFull Time
1+ YOETranslate customer drawings/specs into product solutions; interpret engineering drawings; strong communication; experience with motors and customer-facing technical support; 1+ years engineering experience.
SAP
3w
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Head of Support
Atlanta, Georgia, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
1w
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Sr Advanced Application Engineer – Blending
Houston or Atlanta
HybridFull Time
5+ YOEBachelor's or master's degree in engineering and 5+ years in refinery applications, customer-facing technical support, application engineering, and refinery operations; troubleshooting and process automation expertise required.
Honeywell Blending, Movement Management, Experion, TPS, VB, C++, C#, JavaScript, HTML, SQL, PID
1mo
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Business Engineer (Atlanta, GA, US, 30341)
Atlanta, Georgia, United States
$65k-$75k/yr HybridFull Time
Bachelor's in Engineering required; provide commercial and technical support, CRM data maintenance, product selection and quoting, thermodynamic calculations, financial analysis, and customer-facing representation.
SWEP CRM
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