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65 customer support engineer jobs at 41 companies in New Braunfels, TX

6d
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
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1mo
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Customer Support Engineer
Austin, Texas, United States
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree, background in electronics/RF/mechanical/vacuum/plasma, ability to troubleshoot PLC/DeviceNet/RF/electronic/pneumatic/vacuum systems, MS DOS/Windows/MS Office knowledge, >50% travel, ability to lift up to 50 lbs.
MS DOS, Windows, MS Office, PLC, DeviceNet
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1mo
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Customer Support Engineer
Austin, Texas, United States
OnsiteFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing experience with complex storage solutions; strong Linux, networking, bash scripting, file systems and scale-out NAS knowledge; MS/BSc in CS/CE/EE; ability to travel ~20%.
Linux, bash, S3
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3w
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Service & Support Engineer
Austin, Texas, United States
OnsiteFull Time
RobCo
RobCo: A developing autonomous industrial robotics and end-to-end automation solutions for factories.
Vocational degree or equivalent in mechatronics/EE/automation/CS/robotics, several years field service or solutions engineering experience in industrial automation, Python and PLC familiarity, knowledge of machine communication protocols, strong customer communication.
Robflow, Robvision, PLCs, Python, IO, Modbus TCP, Profinet, Profibus, IO-Link
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2d
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Product Support Engineer 3
Austin or Oregon
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
5+ YOERequires 5+ years of related experience with a bachelor's degree, 3+ years with a master's, or equivalent. Experience troubleshooting complex electro-mechanical systems, customer escalations, data analysis, and technical support.
data analysis tools, word processing, spreadsheets, presentation software
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6d
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Technical Support Engineer
Austin, Texas, United States
$62k-$116k/yr HybridFull Time
Aristocrat
AristocratAustralian Securities Exchange: ALL: Manufacturer of gaming machines and publisher of mobile games.
3+ YOEMore than 2 years in technical support, software engineering, or application support; code debugging, SQL queries, Python or Node.js scripting, Linux, Jira, troubleshooting, and customer communication skills.
SQL, Python, Node.js, Linux, Jira
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3d
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Product Support Engineer 3
Austin or Oregon
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
5+ YOERequires 5+ years with a bachelor's degree, 3+ years with a master's, or a PhD; troubleshooting electro-mechanical systems, software, networks, customer escalations, schematics, data analysis, cleanroom work, and flexible on-call shifts.
Microsoft Excel
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1mo
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
Nebius
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
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1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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3mo
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Technical Support Engineer
Austin, Texas, United States
$70k-$80k/yr HybridFull Time
Gotransverse
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
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5d
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Customer Quality Engineer
San Antonio, Texas, United States
OnsiteFull Time
EControls
EControls: Designs and manufactures engine and electric drive control systems.
3+ YOERequires 3–5 years supporting quality or reliability systems in OEM, engineering, technical service, or warranty environments; knowledge of FMEA, fault tree, product return, and root cause analysis.
Global 8D, ECO, DCN, DFMEA, PFMEA, FMEA, Fault Tree Analysis, Product Return Rate Analysis, Root Cause Failure Analysis, KPI, RMA
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1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
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1mo
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Customer Service Engineer- July 2026
Austin or Texas
HybridFull Time
HigherEchelon
HigherEchelon: Provides leadership development, coaching, and IT consulting services.
Provide IT customer support in hybrid on-site and remote environments, troubleshoot hardware/software, use ticketing systems, and obtain VA clearance; bachelor’s in IT preferred or equivalent experience.
Windows 10, Microsoft Office 365, Microsoft Teams
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1w
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Outcome Customer Engineer, Telco, Media, Entertainment and Gaming, Google Cloud
New York or Atlanta or Austin or Irvine or Miami or San Francisco
$152k-$221k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOEBachelor's degree or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with infrastructure/app modernization, migrations, security, networking, and cloud engineering.
Google Cloud Platform, SAP
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2mo
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Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
MATLAB, Python, Robot Framework, Pytest, C, C++, RTOS, EtherCAT
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2d
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Founding Forward Deployed Engineer
Austin, Texas, United States
$110k-$135k/yr OnsiteFull Time
Clera
Clera: AI talent agent matching professionals with high-growth startup roles
0+ YOERequires 0–3 years in customer-facing deployments, field engineering, or solutions engineering; enterprise software deployment and support experience; strong communication; US work authorization without sponsorship.
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3w
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SRAM Circuit Design Engineer
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Design SRAM and custom silicon circuits to support CPU/GPU/SoC/Neural Engine products; apply engineering fundamentals and collaborate with a silicon design team.
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1mo
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Mechanical Senior Engineer
Austin or Franklin
$116k-$151k/yr OnsiteFull Time
Dell Technologies
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years mechanical/thermal engineering experience with direct liquid cooling (DLC), thermal system design, fluid mechanics, heat transfer, reliability/RCA, manufacturing support, CAD proficiency, and customer-facing technical leadership.
Creo, SolidWorks, NX, CFD, FEA
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