56 customer support engineer jobs at 48 companies in Portage, IN
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
2w
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
2w
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Field Customer Support Engineer, Federal
Chicago or Springfield
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, associate degree or equivalent experience, 3–7+ years in field engineering or technical support, enterprise IT infrastructure experience, troubleshooting skills, driver's license, travel, on-call availability, and ability to lift 50 pounds.
Microsoft Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, VMware, Cisco, Fibre Channel, TCP/IP, VLANs, VSANs, NAS, SAN, Enterprise Block Storage, File Storage, Enterprise Backup Solutions, Mainframe Connectivity, Data Center Infrastructure
3d
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
0+ YOEBachelor's degree in computer science or related discipline, 0–2+ years of experience, strong customer service and communication skills, and advanced technical troubleshooting expertise.
Endevor, Zowe, telemetry, Oracle, MCSE, DB2, Unix, SMP/E, CNE
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
2w
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Agentforce & Data 360 Technical Support Engineer
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yr HybridFull Time
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
2mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
1w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
OnsiteFull Time
5+ YOERequires desktop support experience or an associate degree in a related field, with hardware, operating system, application support, troubleshooting, documentation, communication, and customer service skills.
Microsoft, Mac OS X
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
1mo
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Workspace Customer Engineer II, Platform, New Business, Google Cloud
Sunnyvale or Austin or Chicago or New York City or Washington D.C.
$127k-$185k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent, 6+ years cloud-native architecture experience in customer-facing/support roles, experience with cloud engineering/virtualization/containerization, stakeholder engagement, programming/debugging/systems design, and ability to travel up to 50%.
Google Cloud, Google Workspace, Gemini Enterprise
2d
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ customer-facing years; expertise debugging SDK issues across Android, iOS, and Flutter; project management and analytical skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C/C++, Kotlin, Swift, Android Automotive OS, AOSP, Electronic Medical Records (EMR), GPS
2d
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ years customer-facing; expert Android, iOS, Flutter, C/C++, SDK debugging, analytical problem-solving, and project management skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C, C++, Kotlin, Swift, Android Automotive OS, AOSP, GPS
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Associate Application Engineer
Northfield, Illinois, United States
$65k-$70k/yr OnsiteFull Time
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Microsoft Office, ERP, SolidWorks
1w
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Developer (Supplier & Customer MDM)
Pittsburgh or Glenview
$74k-$119k/yr HybridFull Time
3+ YOEBachelor's in IT or related, 3+ years development experience with Customer MDM platforms, enterprise integrations, SDLC, SQL, and production support.
Informatica MDM, Reltio, Semarchy, Profisee, SAP MDG, SQL, APIs
2w
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Controls Engineer
Bridgman, Michigan, United States
OnsiteFull Time
Design, document, program, and build custom robotic automation systems; PLC/HMI/SCADA programming; networking and electrical design; customer interfacing and field support.
PLC, HMI, SCADA, Allen Bradley, Siemens, FANUC, ABB, Kukka, Rockwell
1w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
1mo
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Field Service Engineer- Chicago
Chicago or United States or United Kingdom or Ireland
$86k-$108k/yr FieldFull Time
3+ YOEBachelor's in engineering or equivalent, 3+ years field service or technical support experience, strong problem-solving and customer-facing skills, willingness to travel up to 60%, valid driver’s license.
SCIENION, CELLENION
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