42 customer support engineer jobs at 35 companies in Porter, IN
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
1mo
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
1mo
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Technical Support Engineer
St. Joseph, Michigan, United States
OnsiteFull Time
Provide technical support by answering calls/emails, troubleshooting analytical and metallographic equipment, strong written/verbal communication, Microsoft Windows and Office proficiency, Oracle experience, and a two-year technical/industrial degree.
Microsoft Windows, Microsoft Office, Oracle
1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
2w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
OnsiteFull Time
5+ YOERequires desktop support experience or an associate degree in a related field, with hardware, operating system, application support, troubleshooting, documentation, communication, and customer service skills.
Microsoft, Mac OS X
2w
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
3w
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
3w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
HybridFull Time
3+ YOE3+ years desktop support experience; troubleshooting hardware, Mac/Apple OS, networking, VPN, wireless; experience with Microsoft Intune, ServiceNow, device imaging; strong customer service and problem-solving skills.
Microsoft Intune, ServiceNow, VPN, Mac OS
3mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
5d
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Customer Engineer III, Data Analytics, Google Cloud
New York or Chicago
$152k-$221k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent practical experience, 10 years of cloud-native architecture experience in customer-facing or support roles, Big Data expertise, technical presentation skills, and Python, Spark, or SQL experience.
Python, Spark, SQL
3w
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Developer (Supplier & Customer MDM)
Pittsburgh or Glenview
$74k-$119k/yr HybridFull Time
3+ YOEBachelor's in IT or related, 3+ years development experience with Customer MDM platforms, enterprise integrations, SDLC, SQL, and production support.
Informatica MDM, Reltio, Semarchy, Profisee, SAP MDG, SQL, APIs
4w
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Controls Engineer
Bridgman, Michigan, United States
OnsiteFull Time
Design, document, program, and build custom robotic automation systems; PLC/HMI/SCADA programming; networking and electrical design; customer interfacing and field support.
PLC, HMI, SCADA, Allen Bradley, Siemens, FANUC, ABB, Kukka, Rockwell
2w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
5d
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Field Service Engineer II
Chicago or North America
FieldFull Time
Associate degree in engineering or equivalent experience and 4+ years supporting scientific, medical, or laboratory instrumentation. Requires customer service, technical troubleshooting, travel readiness, and a valid driver's license.
Customer Relationship Management (CRM), Salesforce, PhenoCycler, PhenoImager Fusion, PhenoImager HT, PhenoCode
1mo
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Field Service Engineer- Chicago
Chicago or United States or United Kingdom or Ireland
$86k-$108k/yr FieldFull Time
3+ YOEBachelor's in engineering or equivalent, 3+ years field service or technical support experience, strong problem-solving and customer-facing skills, willingness to travel up to 60%, valid driver’s license.
SCIENION, CELLENION
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
1mo
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Lead Software Engineer, Customer Experience & Reliability
Chicago, Illinois, United States
$114k-$167k/yr HybridFull Time
8+ YOE8+ years software engineering or production support experience; hands-on C#, .NET/.NET Core, JavaScript; distributed systems, AWS, incident leadership, strong communication.
C#, .NET, .NET Core, JavaScript, Splunk, New Relic, APM, AWS
4w
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Service Engineer
Chicago, Illinois, United States
$85k-$95k/yr FieldFull Time
2+ YOE2+ years servicing x86 systems and customer support experience; bachelor\u0002s in CS/CE/EE (or associate with equivalent experience); strong hardware diagnostics, BIOS/drivers knowledge, Excel, Windows/Linux familiarity; valid driver\u0002s license; able to lift 50 lbs.
Microsoft Excel, Windows, Linux
1mo
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
1mo
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Associate Field Automation Engineer
Chicago, Illinois, United States
$85k-$100k/yr FieldFull Time
Field service experience supporting laboratory automation or scientific instrumentation, strong troubleshooting and customer communication, valid driver's license, willingness to travel up to 70%, ability to perform preventive maintenance and installs, Microsoft Windows proficiency.
Microsoft Windows
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