129 customer support engineer jobs at 57 companies in Prunedale, CA
1d
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
2w
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Senior Customer Support Engineer
Ottawa or Sunnyvale
$112k-$162k/yr OnsiteFull Time
Telecommunications/electronics/computer/software engineering degree or equivalent experience; fluency in English; methodical problem solving, strong communication, customer-oriented; knowledge of IP networking, scripting, virtualization preferred.
OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR, VPRN, VPLS, EVPN, VLL, TCP/IP, C, Perl, Golang, Python, KVM, VMWare, Docker, Containerd, Kubernetes, AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI, IXIA, Agilent, Spirent, 7750 SR OS, 7220/7250 SR Linux, EDA
1mo
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Customer Support Engineer
Boise or Milpitas
$25-$43/hr FieldFull Time
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
Windows, Unix, Novell, CRM database
2mo
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Customer Support Engineer
San Jose or Israel
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux administration, networking, bash scripting and familiarity with other programming languages; file systems/scale-out NAS experience; S3/HPC advantageous; MS/BSc in CS/CE/EE preferred; ~20% travel.
Linux, bash, S3
1w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1d
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Product Support Engineer
San Jose, California, United States
$86k-$130k/yr FieldFull Time
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; expertise in electro-mechanical instrumentation, physics, electronics, mechanics, control systems, networking, and customer support.
oscilloscope, multi-meter
1d
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Product Support Engineer
San Jose, California, United States
$96k-$153k/yr FieldFull Time
3+ YOEPhD in science or engineering, or master's with 3 years or bachelor's with 5 years of relevant experience; technical expertise in electro-mechanical instruments, physics, electronics, mechanics, controls, networking, and customer support.
oscilloscope, multi-meter
3w
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
1mo
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
Windchill, Creo, Microsoft Office
3w
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Director Customer Support - US Customer Solutions Group
Santa Clara, California, United States
$190k-$285k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years networking experience with data center/AI infrastructure, 7+ years managing engineering teams and customer-facing technical roles, degree in CS/CE, experience with switch drivers and debugging preferred.
SAI, Sonic
1d
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Customer Engineer III, Platform, Google Cloud
San Francisco or Seattle or Sunnyvale
$152k-$221k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent practical experience, 10 years of cloud-native architecture experience in customer-facing or support roles, cloud engineering expertise, and technical stakeholder presentation experience.
Google Cloud Platform, TensorFlow, Jax, Ray, Infrastructure-as-Code, API management, PaaS
1mo
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
Windchill, Creo, Microsoft Office
1w
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
1w
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
1mo
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Support Engineer
Cupertino, California, United States
OnsiteFull Time
Design, implement, and operate AI solutions to support Apple Sales and improve customer experiences; strong problem solving and collaboration with sales stakeholders.
1mo
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Senior HPC Support Engineer - Compute and GPU Platform
Santa Clara or California or North Carolina or New York or Washington or Massachusetts
$108k-$207k/yr RemoteFull Time
5+ YOE5+ years providing hardware/software customer support with Linux systems, datacenter and server knowledge, experience debugging GPU/DGX platforms, strong communication, and a degree in relevant engineering or equivalent experience.
Linux, Red Hat Enterprise Linux, Ubuntu, Microsoft Windows, VMware, Docker, Kubernetes, Bash, Python, InfiniBand, RDMA/RoCEv2, MPI, NCCL, DGX Platform
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3w
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Sr. Cloud Support Engineer - Weekend Shift
Sunnyvale, California, United States
$145k-$175k/yr HybridFull Time
5+ YOE5+ years customer support experience in cloud/storage/networking, strong Linux CLI and Git skills, experience with Kubernetes, Slurm, Terraform, monitoring tools, public cloud familiarity, bachelor's degree or 4+ years equivalent.
Zendesk, Linux, CLI, Git, Kubernetes, Slurm, Terraform, Grafana, AWS, Azure, GCP
1mo
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Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yr HybridFull Time
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
2mo
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yr HybridFull Time
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Linux, Perl, Spirent, IXIA, EVPN, VXLAN
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