41 customer support engineer jobs at 35 companies in Temple, GA
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Gallagher: Provides integrated physical and electronic security technology solutions.
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
Ingenico: Manufacturer of payment terminals and electronic transaction processing services.
Provide engineering support for Ingenico terminals and integrations; troubleshoot hardware, software, and network issues (RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G); analyze logs (Wireshark); travel to customer sites; bachelor’s in engineering or equivalent experience; strong communication skills.
National Carwash Solutions: Provides equipment, chemicals, and maintenance services for car washes.
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
FiservNew York Stock Exchange: FI: Provides financial technology and payment processing services to institutions.
4+ YOE4+ years customer/technical support experience, experience with ticketing systems (ServiceNow/Remedy/Jira), ability to triage and document incidents, bachelor’s degree or equivalent, and unrestricted U.S. work authorization required.
Client 360, ServiceNow, Remedy, Jira Service Management
Smarsh: Provides digital communication archiving and compliance software.
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
Configit: Provides enterprise software for complex product configuration and lifecycle management.
Knowledge of IT infrastructure, cloud environments (Azure/AWS), incident management, scripting/automation, customer focus, and ability to troubleshoot enterprise products; relevant IT degree or equivalent experience preferred.
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yrHybridFull Time
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
3+ YOEBachelor's in engineering desired,3+ years managing customer relationships,proficient with Microsoft Office,willing to travel and reside in assigned territory,US work authorization required.
Prestonwood Baptist Church: A Baptist megachurch offering worship services and Christian education.
High school diploma, technical aptitude, ability to read engineering drawings and BOMs, customer service/sales support experience preferred, strong communication and organizational skills.
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
4+ YOEBachelor's degree or equivalent experience; 4+ years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem/virtualization/containerization, programming, presentations, and stakeholder engagement.
Frazier & Deeter: Accounting and advisory firm providing tax and audit services.
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
Diagnostica Stago: Manufactures diagnostic systems for hemostasis and thrombosis analysis.
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's in engineering/CS/IT or equivalent and 6+ years in technology/cloud/technical support; 1+ year customer-facing; experience with cloud engineering and people leadership; strong communication and operational skills.
PrimeRevenue: A global fintech provider specializing in supply chain finance and working capital optimization.
2+ YOEBachelor's in CS/MIS or related, 2+ years in production technical operations and customer data integration, Microsoft SQL Server and scripting, Windows Server, SFTP/FTP/FTPS, encryption (PGP, AS2), SSH, strong communication and troubleshooting.
Microsoft SQL Server, Windows server, SFTP, FTP, FTPS, PGP, AS2, SSH, Microsoft Office, SalesForce, Quest
DolbyNYSE: DLB: Develops and licenses audio and visual entertainment technologies.
5+ YOE5+ years in operational/support roles; strong incident ownership; production video streaming and live systems experience; IaC/automation familiarity; customer-facing focus.
Nexus Cognitive: Managed data platform for enterprise AI and analytics.
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.