36 customer support engineer jobs at 25 companies in Ware, MA
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1w
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
3w
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Principal F135 Customer Support Engineer (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering or Computer Science,8+ years engineering or propulsion field service experience (or 5+ with advanced degree),U.S. citizenship,EMR not required,F135 experience preferred,knowledge of engine systems,software/configuration management,project management.
1mo
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Product Support Group Engineer
Farmington, Connecticut, United States
FieldFull Time
Experienced in electronics, digital circuits, wiring, mechanics, hydraulics, software/file management and customer-focused problem solving; engineering degree not required.
5d
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or New York City or Santa Clara or Redmond
$108k-$207k/yr OnsiteFull Time
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux administration, containers, virtualization, cloud, InfiniBand, and GPU expertise required.
Linux, InfiniBand, NVLink, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCNP, CCIE, JNCIE-DC/ENT, RHCE, LFCS, NCP-AII/AIO/AIN
5d
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or Redmond or Santa Clara or New York City
$108k-$207k/yr OnsiteFull Time
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux, cloud, containers, virtualization, InfiniBand, and GPU expertise; English proficiency and relevant degree or equivalent experience.
Linux, InfiniBand, NVLink, Ethernet, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCIE, JNCIE-DC/ENT, RHCE, NCP-AII/AIO/AIN
2w
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Associate Engineer- BOM's Configurator
Leominster, Massachusetts, United States
$65k-$78k/yr OnsiteFull Time
Generate BOMs, create simple SolidWorks/AutoCAD drawings, contact customers for project details, and support engineering documentation.
SolidWorks, AutoCAD, Microsoft Office
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Senior Project Engineer
Acton, Massachusetts, United States
$128k-$229k/yr OnsiteFull Time
10+ YOERequires extensive engineering and project leadership experience; ability to lead cross-functional teams, manage schedule/budget, support system design/integration/verification, and interface with customers. Technical expertise in at least one engineering domain required.
PLM/Windchill, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Requirements Management Systems, Windchill
2w
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
3w
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Mechanical Senior Engineer
Austin or Franklin
$116k-$151k/yr OnsiteFull Time
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
Creo, SolidWorks, NX, CFD, FEA
1w
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Field Service Engineer 2
Hartford, Connecticut, United States
$110k-$120k/yr FieldFull Time
Experienced electronic/electro-mechanical engineer skilled in diagnostics, repair, PC-based systems, networking, and customer-facing technical support.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
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Field Application Engineer Level 2
Bloomfield, Connecticut, United States
$87k-$108k/yr HybridFull Time
3+ YOEFour-year engineering, computer science, or physics degree required; 3 years as a Level 1 Field Applications Engineer or equivalent experience, plus technical presentation, programming, IT, and customer support skills.
Microsoft 365, Windows Operating System, Networking, Database Management, Statistical Process Control (SPC), Geometric Dimensioning & Tolerancing (GD&T)
2w
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Applications Engineer
East Granby, Connecticut, United States
FieldFull Time
5+ YOE5+ years experience (preferably in wire and cable with RF/Coax), bachelor\u0002s degree preferred, strong communication and presentation skills, customer-facing technical support, ability to travel extensively (up to ~80%).
1w
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Senior Project Engineer (69676)
Franklin or Windsor
$99k-$145k/yr HybridFull Time
3+ YOEBachelor's degree, minimum 3 years in sales/support/technical role, electrical/product knowledge preferred, experience with contract drawings and customer-facing project work.
Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Excel, Outlook
3w
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Compressed Air System Applications Engineer – Systems Design
West Hartford or Merrimack
$90k/yr FieldFull Time
Support outside sales by qualifying leads, analyzing compressor-room and plant data, developing energy-efficiency measures, and producing customer-ready presentations.
Microsoft Excel, Microsoft PowerPoint, CADD, CRM
5d
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Field Service Engineer II - East Coast
Milford or United States
$29-$43/hr FieldFull Time
3+ YOE2-year technical degree or equivalent experience, minimum 3 years field service experience, valid driver\u0002s license, clean criminal record, ability to travel up to 75% domestic and international, customer-facing technical support skills.
3w
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
3w
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Information Security Engineer 2/3
Hartford, Connecticut, United States
$85k-$124k/yr OnsiteFull Time
2+ YOEU.S. citizen/permanent resident, bachelor’s degree, ~2+ years related experience, firewall and SIEM experience, network flow and packet analysis, scripting (Python/PowerShell/Bash), and customer-facing support.
Fortinet, Palo Alto, Cisco, NetFlow, sFlow, IPFIX, SIEM, SOAR, Python, PowerShell, Bash, BGP, OSPF, ISIS, DNS, SMTP, LDAP, RADIUS, TACACS
2w
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Senior Metallurgist
Worcester, Massachusetts, United States
OnsiteFull Time
5+ YOEProvide metallurgical engineering support for forge and heat-treat operations, apply statistical and Six Sigma methods, mentor staff, resolve process/customer issues, and ensure product meets specifications.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio
1w
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Designer B
Monson, Massachusetts, United States
$47/hr OnsiteFull Time
Design and support electric distribution projects using company standards; read technical diagrams; communicate with customers and municipalities; must hold an Associate's or Bachelor's in engineering and a valid motor vehicle operator's license.
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